160
QR34662
When the DVD Palmcorder is connected to PC:
Symptom
Cause and Correction
Reference
page
No drive icon appears on
PC.
The DVD Palmcorder is not turned on.
Check the power supply.
47
Driver is not properly recognized.
Turn PC off and on again. If the drive icon still does not appear, use
“Refresh driver” in Device Manager to reinstall the driver.
Turn PC off and then disconnect the USB cable. Turn PC on again,
and then use the USB cable to connect the DVD Palmcorder to PC.
Make sure the USB cable is completely plugged into this DVD
Palmcorder.
If a yellow “!” mark is attached to some device in Windows
®
Device
Manager, uninstall the USB device driver, and then reinstall it,
following the procedure on page 137.
A fatal exception 0A error
occurs while installing
USB driver in Windows
®
2000 Professional.
It is recommended that you install Windows
®
2000 Service Pack 3
or later.
Error occurs in playback
of DVD Palmcorder on
PC.
If error occurs with USB connection, the transfer rate is not sufficient.
It is recommended that you use a USB terminal conforming to
USB2.0 when connecting the DVD Palmcorder.
Application is not
normally run on PC.
Turn the PC and DVD Palmcorder off, and try again.
Error occurs during
writing to DVD-R disc.
The temperature of DVD Palmcorder is too high due to continuous
operation.
Disconnect the DVD Palmcorder from PC once, remove the disc
from the DVD Palmcorder, and then turn it off. After a few moments,
connect them again and write to a brand-new disc.
Transfer of images stops. Connect the DVD Palmcorder to another USB terminal of PC. If your
PC is a desktop type, it is recommended that you use USB terminal
on the back of PC. If you are using USB2.0 extended card, it is also
recommended that you install the newest version driver provided by
each USB2.0 card maker.
DVD-RAM/R/RW drive
built into PC cannot be
used after the provided
software has been
installed.
This problem may be solved if the software related to DVD-RAM/R/
RW of your PC is upgraded, or if the UDF driver is uninstalled.
However, with Windows
®
98 Second Edition / Me / 2000
Professional, uninstalling the UDF driver will make it impossible for
the JPEG stills recorded on DVD-RAM of this DVD Palmcorder to be
read by the PC.
DVD-R disc cannot be
played back on DVD-
MovieAlbumSE.
DVD-MovieAlbumSE does not support playback or data read on
DVD-R disc: Use generally available DVD video playback software
to play back DVD-R disc on PC.
142
Error appears when
starting DVD-
MovieAlbumSE.
Make sure that your PC display adapter (video card) conforms to
DirectX8.1.
Video written to hard disk
of PC cannot be edited
on DVD-MovieAlbum
copy tool.
DVD-MovieAlbumSE cannot edit DVD-VR data stored on hard disk
of PC: Copy the data to another DVD-RAM disc and then edit it.
VDR-M30PP_GB.book Page 160 Friday, March 14, 2003 8:53 PM
