D
oe
s m
y W
arm J
ar h
av
e a f
au
lt? / W
hat d
oe
s t
his m
ean
?
20
21
■
If you mistakenly add water or rice to the main body, please unplug and contact your dealer.
Does my Warm Jar have a fault?
Check the following before asking for a service.
Symptoms
Check here!
Page
C
oo
king
The cooking time
is longer than
expected.
O
O
If rice is cooked one after the other, the cooking time may lengthen
(by up to around 45 minutes).
O
O
The Warm Jar may stop the countdown of time remaining to make
an adjustment.
O
O
Is the quantity of water in the Inner Pan too much?
If the quantity of water is increased, the cooking time may lengthen
(by up to around 15 minutes).
—
—
—
Steam is emitted
from a section other
than the Steam Vent.
O
O
Is rice sticking to the Outer Lid or Inner Pan, is the Inner Pan
deformed, or was the Inner Pan tilted when it was set?
O
O
Have you washed the Inner Lid each time and attached it
correctly?
—
19
Coo
king
/Keep
Warm
State
The Warm Jar is
making a noise.
O
O
Whirring noise… Sound of fan that allows heat to escape operating.
O
O
High-pitched noise… Sound of IH (induction heating).
You may sometimes hear this when keeping
warm.
O
O
Hissing noise…Sound of steam jetting out.
When opening/closing the Outer Lid
O
O
Clacking noise… Sound of the ball in the Steam Cap rolling.
—
—
—
—
Tim
er
Cooking begins
immediately despite
use of timer.
O
O
Is the current time correct?
(The time is displayed in 24 hour clock format.)
O
O
Has the timer been set to a time outside the “Timer Setting
Restrictions”?
13
26
I have set the timer
but cooking doesn’t
start.
O
O
When using the timer, the rice is soaked before cooking starts, and
so the soaking time after cooking starts is shorter.
Consequently, cooking starts slightly later than might be expected.
—
The rice is not
ready at the time set
on the timer.
O
O
Is the current time correct?
(The time is displayed in 24 hour clock format.)
O
O
Have you pressed the “Start” button?
13
13
O
th
er
A button operation
is not working.
O
O
Is the button lamp on?
Button operations will not work when e.g. cooking/the keep warm
state/the timer setting are in use.
→
Press the “Cancel/Off” button.
—
The “Reheat/Keep
Warm” button does
not respond.
O
O
Is the keep warm function switched off?
O
O
Is the rice cold? (Buzzer will sound 4 times.)
Reheating is not possible if the temperature is 50°C or lower.
—
—
Display is blank.
O
O
Does “7:30” appear when you plug the Power Plug?
[Displayed]
The lithium battery has run down.
With the Power Plug plugged in, you can cook rice
or use the keep warm function, but the current time
must be set on each occasion that you use the timer.
The lithium battery is fixed inside the main body
and cannot be replaced by the user.
[Not displayed] There is a fault in the electronic circuitry.
→ For a replacement of lithium battery or repair, consult the shop
where you purchased the Warm Jar or a service centre.
13
Sparks were visible
at the Power Plug.
O
O
Sometimes small sparks can be seen when inserting or removing
the Power Plug. This is a phenomenon particular to IH (induction
heating) techniques and not indicative of a fault.
—
What does this mean?
Error message
Check here!
O
O
Is the Inner Pan set properly?
→ After you turn off the error message by pressing the “Cancel/Off” button,
set the provided Inner Pan to operate it again.
O
O
Is the foreign object or dirt attached to the bottom part of the Inner Pan, the
Inner Lid, the Lid Sensor or the Pan Sensor? (P.6)
→ Remove the foreign object or dirt and press the “Cancel/Off” button.
O
O
Is there too much water in the Inner Pan?
→ Press the “Cancel/Off” button.
(Upon next cooking, reduce the amount of water slightly.)
O
O
Has the keep warm function been in use for more than 96 hours?
→ Press the “Cancel/Off” button.
O
O
Is the Outer Lid open?
O
O
Is the Steam Cap fitted? (P.18)
→ If the Steam Cap has been lost, please purchase another one from a
dealer.
Rice can be cooked or kept warm without the Steam Cap fitted, however
•O
The rice may not taste good. (The rice will become dry if it is being kept warm.)
•O
Liquid may spill out.
•O
“U15” may be displayed again after the rice has been cooked.
O
O
Is there foreign object or dirt in the Steam Cap?
→ Clean it before attaching.
O
O
Is the intake or exhaust vent on the bottom of the Warm Jar blocked by dust etc.?
→ Remove the dust using the following procedure.
O
Press the “Cancel/Off” button and then remove the Power Plug.
O
Once the body has cooled down, remove the Inner Pan.
OO
Remove the dust from the intake/exhaust vents on the bottom of the
Warm Jar. (P.19)
O
O
Is the Warm Jar being used on a carpet etc.? (P.6)
→ Do not use the Warm Jar in a location where the bottom of the Warm Jar is
restricted.
If none of the methods described above brings an improvement, please consult your dealer for a repair.
O
O
Try removing the Power Plug and reinserting it.
If “H
○○
” appears again, this is a malfunction.
→ Please consult your dealer and inform them of the error message (the two-
digit number after the “H”).
