Panasonic PanaVoice Courier, Руководство по установке

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PanaVoice Courier Installation Manual 89
Log in to Msg Ctr The caller pressed
*
and their mailbox number to retrieve
messages.
Leave Message The caller pressed "#” to skip the mailbox greeting and left a
message.
Dialed By Name The caller used the Find Name function from the Audiotex List.
Translation Number The caller went to an extension using a translation number.
Other All the other ways a caller can get somewhere from the main
greeting.
A
U T O M A T E D
A
T T E N D A N T
/ S
U B S E Q U E N T
T
R A N S A C T I O N S
After a person has selected or defaulted to one of the options above, this is the
subsequent choice that they made (if any):
Busy Condition The caller received a “busy” after making their first
selection.
Ring No Answer The caller received a “ring-no answer” after making
their first selection.
Subsequent Direct Dial The caller keyed in another extension number after
their first selection.
Subsequent Dial "0" The caller gave up after their first selection and dialed
the operator.
Subsequent Menu Option The caller made a menu option choice after their first
selection.
Example: Automated Attendant / Subsequent Transactions
Busy Conditions 25
Ring No Answer 23
Subsequent Direct Dial 5
Subsequent Dial 'O' 7
Subsequent Menu Option 0
M
E S S A G E
C
E N T E R
T
R A F F I C
( F
O R A L L P O R T S
)
This is the overall message center traffic for all ports. This is for all ports since there is
no way to trace how a person got to the Message Center.
Number Messages Left Defines how many messages were left.
Number Messages Retrieved Defines how many messages were listened to and
acted upon.
Avg. Seconds per Message The average time of all the messages, in seconds.