Problem
Cause/solution
Noise is heard during a call on
the headset.
R
A Bluetooth headset can communicate with the base unit
within a range of approximately 10 m. The connection
may be subject to interference from obstructions such as
walls or electronic devices. Move closer to the base unit.
I cannot connect my headset to
the base unit.
R
Confirm that your headset is turned on.
R
If your headset is already connected to another Bluetooth
device such as your mobile phone, disconnect the
headset from your mobile phone, then perform the
connecting procedure from the base unit.
R
Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 mobile lines, or the headset
and 1 mobile line).
R
The headset has not been paired to the base unit. Pair
the headset (page 50).
Some headset enhanced
features are not available.
R
The base unit does not support enhanced features such
as Last number redial or Call reject.
An error tone is heard when I
try to program the Bluetooth
feature.
R
The Bluetooth feature cannot be accessed immediately
after connecting the AC adaptor to the base unit. Wait a
few seconds and try again.
R
The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting.
Wait a few seconds and try again.
SMS alerts are not displayed.
R
Confirm that the mobile phone supports the Message
Access Profile (MAP) specification.
R
If your smartphone does not support Message Access
Profile (MAP), download the “Text Message Alert” app
(page 49).
R
SMS alert is set to
“
Off
”
. Set it to
“
On
”
.
R
The Bluetooth device’s Bluetooth notifications setting is
turned off.
R
The handset selected to display alerts is in use.
R
The Bluetooth device or its corresponding mobile line is in
use.
66
Useful Information
TGH260BX_UE(en)_0806_ver021.pdf 66
2014/08/06 15:12:51