General use
Problem
Cause/solution
The handset does not turn
on even after installing
charged batteries.
R
Place the handset on the base unit or charger to turn on the
handset.
The unit does not work.
R
Make sure the batteries are installed correctly (page 8).
R
Fully charge the batteries (page 9).
R
Check the connections (page 8).
R
Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R
The handset has not been registered to the base unit. Register
the handset (page 44).
The handset display is
blank or dark.
R
The handset is in screen saver mode (page 14). Activate the
handset display again by:
– pressing
M
N
when on a call.
– pressing
M
N
at all other times.
R
“
LCD in charging
”
is set to
“
Off
”
while on charge.
Change the setting (page 36).
R
The handset is not turned on. Turn the power on (page 13).
I cannot pair a mobile
phone to the base unit.
R
Depending on the compatibility of the mobile phone, you may
not be able to pair it to the base unit. Confirm that your mobile
phone supports the hands-free profile (HFP) specification.
R
Confirm that the Bluetooth feature of your mobile phone is
turned on. You may need to turn this feature on depending on
your mobile phone.
R
The Bluetooth technology on your mobile phone may not be
functioning normally. Turn off and on your mobile phone.
R
If your mobile phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your mobile phone.
R
Some mobile phones may require you to enter the Bluetooth
PIN to pairing. Confirm that you entered the correct PIN.
I cannot connect a mobile
phone to the base unit.
R
Confirm that your mobile phone is turned on.
R
Confirm that your mobile phone is within base unit range
(page 11).
R
Your mobile phone’s Bluetooth feature is turned off. Turn it on.
R
Depending on the state of the wireless environment, such as
the presence of any electrical interference, there may be a
delay even if the auto connection feature is turned on. You can
connect to the base unit manually (page 18).
R
The mobile phone has not been paired to the base unit. Pair
the mobile phone (page 16).
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Useful Information
TGH260BX_UE(en)_0806_ver021.pdf 62
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