Problem
Cause/solution
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and connect the
line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the unit
repaired. If the working telephone does not operate properly,
contact your phone service provider.
The base unit beeps.
R
New messages have been recorded. Listen to the new messages
(page 41).
The unit does not work during a
power failure.
R
You can insert 2 AAA (R03) batteries (not supplied) into the base
unit that will power the unit temporarily in the event of a power
failure (page 9).
R
The base unit display is blank if the saving mode is
“
On
”
Menu list
Problem
Cause/solution
The display is in a language I
cannot read.
R
Change the display language (page 14).
I cannot activate the eco mode.
R
You cannot set eco mode when you set the repeater mode
“
On
”
.
If required, set the repeater mode to
“
Off
”
(page 37).
I cannot register a handset to a
base unit.
R
You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
–
still flashes or
– the operating time seems to
be shorter.
R
Clean the battery ends ( , ) and the charge contacts with a
dry cloth and charge again.
R
It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected. Reconnect
AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 53).
R
Activating eco mode reduces the range of the base unit in standby
mode. If required, turn eco mode off (page 15).
51
Useful Information
KX-TGF310_320CX(en)_0429_OI.pdf 51
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