7.9 Utility—UM – System Prompts Customisation
The System Prompts customisation screen is used to view, play, add, or delete system prompts. The
programmer can also check the prompt number and text for these prompts.
This screen can be accessed only in On-line mode.
The following categories of system prompts can be customised from the System Prompts customisation
screen:
a.
System Guidance
b.
Custom Service Menus
c.
Company Greetings
d.
Other
–
Company Name
–
Language Select Menu
–
Hold Announce Menu
–
Mailbox Group List
–
System Caller ID
To customise system prompts, select a tab in the
System Prompts
dialogue box.
Notice
The system prompts initially installed on the SD Memory Card cannot be restored to their original state by
initialising or resetting the PBX; any changes made to the initially installed system prompts cannot be
undone. Before changing any system prompts, perform a backup of the initial system prompt data. See
for details. Then, you can restore the system prompts to their initial state by
restoring the backup data. See
for details.
Deleting Prompts
The programmer is able to delete specified system prompts.
To delete a specific system prompt
:
1.
Select the cell for the desired prompt number.
2.
Click
Delete
.
Recording System Prompts
1.
Select the desired system prompt to record, and click
Play/Record
.
2.
Select "Record from extension" or "Import from recorded file".
When "Record from extension" is selected:
1.
Specify the extension number of the telephone used for recording, then click
Connect
.
2.
When the specified extension rings, go off-hook.
3.
Click
Record
,
Stop
, or
Play
to record or play a system prompt.
4.
Click
Disconnect
.
5.
Click
OK
.
When "Import from recorded file" is selected:
1.
Click
Browse
.
The
Open
dialogue box appears.
2.
Navigate to the folder containing the WAV files you wish to import.
WAV files must meet the following specifications:
–
G.711 PCM codec
–
8 kHz, 8-bit sampling rate
–
Monaural
–
A-law or µ-law encoding
3.
Select the desired WAV file.
4.
Click
Open
to import the file.
5.
Click
OK
.
132
PC Programming Manual
7.9 Utility—UM – System Prompts Customisation
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