7.4.5 Utility—Monitor/Trace—UM System Trace (Internal)
Unified Messaging (UM) system processes can be monitored and logged.
This screen can be accessed only in On-line mode.
The following data can be traced and logged for each UM port, or all UM ports:
•
DTMF / Dial: data regarding DTMF signals received by the Unified Messaging system.
•
Guidance: guidance data that the Unified Messaging system played.
•
Message: Unified Messaging system activity for messages such as creating, playing and deleting.
•
Process Event: events occurred between Unified Messaging system processes such as Application, Call
Processor and DSP.
•
Caller ID: received Caller ID information.
•
DID: received DID numbers.
•
PIN: PINs received by the Unified Messaging system.
Follow the steps below to monitor or log the system trace data.
1.
Select
Internal Trace
,
Display
, or
Trace Clear
.
–
Setting
1.
Check
Enable / Disable Trace Data
.
2.
Check the data and UM ports you wish to monitor.
3.
Click
OK
.
–
Display
: Displays the trace data and/or error data.
1.
Check the data and UM ports you wish to monitor.
2.
To include error data, click the
Error Trace
tab and check
Error Data
.
3.
Click
OK
.
4.
The selected data will be displayed in a new window. Click the
Trace Data
or
Error Trace
tabs to
switch views. Click
Save Log File
to save a copy of the displayed data.
5.
Click
Cancel
when finished.
–
Trace Clear
: Clears saved trace data.
1.
Select the trace data to clear.
2.
Click
OK
to clear the selected trace data.
3.
The message "System Trace Clear Successful" will be displayed. Click
OK
to continue.
118
PC Programming Manual
7.4.5 Utility—Monitor/Trace—UM System Trace (Internal)
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