Light Pattern
PDN Button Status
SDN Button Status
Red on
A corresponding SDN extension is:
•
on a call.
•
holding the line using Exclusive Call
Hold or consultation hold.
•
adding a member to a conference.
•
using the line for an Unattended
Conference.
•
receiving Hold Recall or automatic
callback ringing.
The corresponding PDN extension or
another corresponding SDN extension is:
•
on a call.
•
holding the line using Exclusive Call
Hold or consultation hold.
•
adding a member to a conference.
•
using the line for an Unattended
Conference.
•
receiving an incoming call directed only
to the PDN extension (e.g., callback
ringing).
Slow red
flashing
A call is on hold by a corresponding SDN
extension.
A call is on hold by the corresponding PDN
extension or another corresponding SDN
extension.
Rapid red
flashing
A call is arriving at an Incoming Call
Distribution (ICD) group in Ring
Distribution method that this extension is
a member of.
The corresponding PDN extension is
receiving an incoming call.
When multiple calls are on a PDN extension, the LED pattern that appears on the corresponding SDN buttons
is displayed according to the following priority:
Receiving an incoming call
®
holding a call
®
on a call
®
idle
For example, if a PDN extension receives an incoming call while on a call, the LEDs on the corresponding
SDN extensions will show the incoming call.
However, if an SDN extension is handling a call using the SDN button (e.g., on a call, has a call on hold, etc.),
the status of that call will be displayed on the SDN button, regardless of the call status of the PDN extension.
Example of a Secretary Handling Calls for Multiple Bosses
The following example shows the LED patterns of the PDN and SDN buttons of each extension and how calls
can be handled.
1.
A Call From 111-1111 Arrives at Ext. 101
(Rapid Red
Flashing)
SDN buttons
(Off)
(Ext. 103)
(Off)
(Ext. 102)
Ext. 101 (Boss)
PDN buttons
(Off)
(Off)
(Rapid Green
Flashing)
SDN buttons
(Off)
(Ext. 103)
(Ext. 101)
Ext. 102 (Boss)
PDN buttons
(Off)
(Off)
(Off)
PDN buttons
(Off)
(Off)
(Off)
Ext. 103 (Secretary)
SDN buttons
(Off)
(Ext. 102)
(Rapid Red
Flashing)
(Ext. 101)
2.
The Call From 111-1111 is Answered by Ext. 103
PDN buttons
(Off)
(Off)
(Red On)
SDN buttons
(Off)
(Ext. 103)
(Off)
(Ext. 102)
Ext. 101 (Boss)
PDN buttons
(Off)
(Off)
(Off)
Ext. 102 (Boss)
PDN buttons
(Off)
(Off)
(Off)
Ext. 103 (Secretary)
(Red On)
SDN buttons
(Off)
(Ext. 103)
(Ext. 101)
SDN buttons
(Off)
(Ext. 102)
(Green On)
(Ext. 101)
208
Feature Manual
Document Version 2009-12
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
Содержание KX-NCP500
Страница 12: ...12 Feature Manual Document Version 2009 12 Table of Contents...
Страница 13: ...Section 1 Features and Configurations A Document Version 2009 12 Feature Manual 13...
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Страница 27: ...Section 2 Features and Configurations B Document Version 2009 12 Feature Manual 27...
Страница 29: ...Section 3 Features and Configurations C Document Version 2009 12 Feature Manual 29...
Страница 64: ...64 Feature Manual Document Version 2009 12 3 1 23 CTI Computer Telephony Integration...
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Страница 323: ...Section 19 Features and Configurations V Document Version 2009 12 Feature Manual 323...
Страница 344: ...344 Feature Manual Document Version 2009 12 19 1 5 Voice Mail DTMF Integration...
Страница 345: ...Section 20 Features and Configurations W Document Version 2009 12 Feature Manual 345...
Страница 354: ...354 Feature Manual Document Version 2009 12 20 1 5 Wireless XDP Parallel Mode...
Страница 355: ...Section 21 Appendix Document Version 2009 12 Feature Manual 355...
Страница 368: ...368 Feature Manual Document Version 2009 12 21 4 2 KX NCP500 KX NCP1000 PBMPR Software File Version 2 02xx...
Страница 369: ...Index Document Version 2009 12 Feature Manual 369...
Страница 375: ...Document Version 2009 12 Feature Manual 375 Notes...