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Operating Instructions

[For assistance, please call: 1-800-272-7033]

Set

Setting up Internet Configuration

Depending on the ISP, you can connect the following four types of Internet configuration.

•

DHCP Connection (Follow the steps from this page)

•

Static Connection (

Page 27)

•

PPPoE Connection (

Page 29)

•

PPPoE Connection (IP unnumbered) (

Page 31)

DHCP Connection

(using a DHCP server)

When the ISP provides you with DHCP Connection, follow the steps below.

Click

[Basic Setup]

on the Setup Page.

SELECTED

is displayed next to the configuration type which is currently

selected. (The default setting is "DHCP Connection".)

Click

[DHCP Connection]

Internet

The DHCP server of your
ISP assigns IP addresses
automatically.

Modem

ISP

Private IP address
192.168.0.113

Private IP address
192.168.0.114

Private IP address
192.168.0.1

Содержание KX-HGW600

Страница 1: ...del No KX HGW600 WIRELESS KX HGW500 LAN1 LAN2 LAN3 LAN4 INTERNET POWER Please read this manual before using and save this manual for your future reference Panasonic Web Site http www panasonic com for customers in the USA or Puerto Rico SD Logo is a trademark ...

Страница 2: ...cking Before using Please read Important Safety Instruction on Page 4 before using Read and understand all instructions For Operation Assistance Call 1 800 272 7033 Refer to the Panasonic web site http www panasonic com Operating Instructions AC adaptor Ethernet cable Category 5 straight cable Cable clamper Screws and Washers 1 pc 1 pc 1 pc 1 pc 2 pcs ...

Страница 3: ...ws NT and MS DOS are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Screen shots reprinted with permission from Microsoft Corporation SD mark is a trademark of the SD Card Association All other trademarks identified herein are the property of their respective owners Network Camera Management System Memo Name and address of dealer Dat...

Страница 4: ...er apparatus including amplifiers that produce heat 6 Protect the AC adaptor cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 7 Do not touch the unit or the AC adaptor during lightning storms 8 Unplug this apparatus when unused for long periods of time 9 Refer all servicing to qualified service personnel Servicing i...

Страница 5: ...cting your Network Camera 34 2 2 4 Viewing the Network Camera screen 36 2 3 LAN Intranet Configuration 38 2 3 1 Connecting to the LAN Intranet 38 2 3 2 Setting up the KX HGW600 43 2 3 3 Connecting your Network Camera 48 2 3 4 Viewing the Network Camera screen 50 3 Recording Playback 53 3 1 Recording Playback 54 3 1 1 Preparing for recording 54 3 1 2 Recording Playback page 56 3 1 3 Recording 57 3 ...

Страница 6: ...n 118 4 6 1 Status 118 4 6 2 Usage Data 118 4 6 3 Packet Filtering Log 119 4 6 4 User Registration 120 4 6 5 Support 121 4 6 6 Help 122 5 Technical Guides 123 5 1 Reset procedure default settings 124 5 2 Wall mounting 125 5 3 Proxy Server Setting 126 5 4 Security on the Wireless Network 128 5 5 TCP IP Properties Setup 129 5 6 Confirmation of private IP address 130 5 7 PPPoE Connection IP unnumbere...

Страница 7: ...Operating Instructions For assistance please call 1 800 272 7033 7 Product Introduction Section 1 Product Introduction ...

Страница 8: ...tal page Camera Portal page allows you to view simultaneously up to 16 Network Cameras at various locations You can jump to each Network Camera screen by clicking the desired image field Page 36 and Page 50 Recording Playback function Recording Playback function allows you to record and play back the selected Network Camera screen using an SD memory card customer provided Page 54 Cam14 Cam13 Cam10...

Страница 9: ...s Network SSID ESSID Page 83 Encryption WEP Page 86 and MAC Address Filtering Page 91 PPPoE Support The KX HGW600 supports PPPoE connection method used mostly by ADSL providers Page 17 Page 29 and Page 31 Fully configurable through a web browser The KX HGW600 can be set up from a Microsoft Windows operating system using a web browser Internet Wireless communication speed is up to 11 Mbps The speed...

Страница 10: ...e following models of Panasonic Network Cameras August 2002 KX HCM8 Indoor use KX HCM10 Indoor use remote pan tilt KX HCM230 Indoor outdoor use remote pan tilt KX HCM250 Wireless indoor use remote pan tilt KX HCM270 Wireless indoor outdoor use remote pan tilt Item Description Operating System Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows Me Microsoft Windows NT 4 0 Microsoft Windows ...

Страница 11: ...ce of purchase or contact our customer call center The order numbers listed above are subject to change without notice Save the original carton and packing materials for future shipping and transportation of the unit AC adaptor 1 pc Order No PQLV12Y Page 21 and Page 41 Screws 2 pcs Order No PQHE5004Z Washers 2 pcs Order No XWG3E16 Page 125 Ethernet cable 1 pc Category 5 straight cable Order No PQJ...

Страница 12: ...dicator Page 13 LAN1 4 indicators Page 13 WAN indicator Page 13 POWER indicator Page 13 Diversity antenna LAN3 LAN2 LAN1 RESTART FACTORY DEFAULT RESET LAN4 WAN DC IN 12V USESPECIFIED Panasonic AC ADAPTOR ONLY LAN 1 4 jacks Page 20 and Page 40 WAN jack Page 19 and Page 39 DC IN jack Page 21 and Page 41 RESTART button Page 124 FACTORY DEFAULT RESET button Page 124 ...

Страница 13: ...is successfully connected to a modem or an Ethernet hub Green Blinking The KX HGW600 is sending or receiving data through this jack LAN 1 4 Green The KX HGW600 is successfully connected to an Ethernet hub Network Camera or a PC Green Blinking The KX HGW600 is sending or receiving data through this jack WIRELESS Green The KX HGW600 is successfully connected to a wireless Network Camera or a wireles...

Страница 14: ...Operating Instructions 14 ...

Страница 15: ...Operating Instructions For assistance please call 1 800 272 7033 15 Setup Section 2 Setup ...

Страница 16: ...LAN by connecting to the Internet LAN Intranet Configuration Type 2 Page 38 The KX HGW600 can establish a LAN by connecting to the other LAN Intranet Notes The KX HGW600 is a device with two sides One side is made up of your LAN Local Area Network of each device in your home or office The other side is the WAN Wide Area Network outside of your home or office In this manual the CATV xDSL optical ca...

Страница 17: ... your ISP To collect information on the Internet access Depending on the ISP you can connect the following four types of Internet configuration DHCP Connection Static Connection PPPoE Point to Point Protocol over Ethernet Connection PPPoE Connection IP unnumbered Check the information provided by the ISP and make sure which type of configuration is required For more information please ask your ISP...

Страница 18: ...cified by the ISP enter Service Name Access Concentrator Name DNS Server 1 DNS Server 2 and Domain Name 4 PPPoE Connection IP unnumbered using multiple global IP addresses When the ISP requires you to use the multiple global IP addresses enter the same data fields as the above PPPoE Connection Then enter one of the global IP addresses provided by the ISP in the IP address of KX HGW600 IP address o...

Страница 19: ...nect the Ethernet cable with 8 pin RJ 45 connector to the Ethernet jack of the modem 2 Connect the other end of the Ethernet cable to the WAN jack of the KX HGW600 Note Some modems may have a polarity switch or need category 5 cross cable instead of category 5 straight cable Please refer to the modem s manual for more information Ethernet jack of the modem Ethernet cable included accessory WAN jac...

Страница 20: ... Turn off the PC 2 Connect the Ethernet cable customer provided to one of the LAN 1 4 jacks of the KX HGW600 3 Connect the other end of the Ethernet cable to the Ethernet jack of the PC Note All Ethernet jacks have an automatic MDI MDIX feature which means either a straight or cross cable can be used to connect to any jack The KX HGW600 will automatically detect which cable has been inserted Ether...

Страница 21: ...mper hole of the KX HGW600 until you hear a click 2 Connect the DC plug of the AC adaptor to the DC IN jack and the AC plug of the AC adaptor to the power outlet Notes AC adaptor is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible Use Only with specified Panasonic AC adaptor PQLV12Y Cable clamper included accessory Po...

Страница 22: ...he AC adaptor cord with the cable clamper 4 Turn on the PC connected to the KX HGW600 Note Make sure the indicators light green Page 13 AC adaptor cord Thread the AC adaptor cord through the cable clamper Close the cable clamper firmly ...

Страница 23: ...art up your web browser 3 Enter http 192 168 0 254 Port No in the address field of your web browser The Camera Portal page appears When port no is 80 default setting you do not need to enter port no If the Camera Portal page does not appear Page 141 Make sure http 192 168 0 254 Port No has been correctly entered into the address field Make sure the indicators light green Make sure the KX HGW600 is...

Страница 24: ...ord data field Leave the User Name data field blank 6 Click OK The Basic Setup window appears Notes You can change the password on the Setup Page Please refer to Change Password on Page 110 For more information about the Setup Page please refer to Page 68 ...

Страница 25: ...E Connection IP unnumbered Page 31 DHCP Connection using a DHCP server When the ISP provides you with DHCP Connection follow the steps below 1 Click Basic Setup on the Setup Page SELECTED is displayed next to the configuration type which is currently selected The default setting is DHCP Connection 2 Click DHCP Connection Internet The DHCP server of your ISP assigns IP addresses automatically Modem...

Страница 26: ...se refer to the account information on Page 17 To clear the current settings click Clear Notes Do not enter the space in each data field Some ISPs may call Device Name differently Please ask your ISP about Device Name 4 When you have finished click Save The settings will be saved 5 Click Restart Now Next confirm the Internet Configuration Page 33 ...

Страница 27: ...ollow the steps below 1 Click Basic Setup on the Setup Page SELECTED is displayed next to the configuration type which is currently selected 2 Click Static Connection Modem Static IP address Your ISP assigns static IP address based on the account information Internet ISP Private IP address 192 168 0 113 Private IP address 192 168 0 114 Private IP address 192 168 0 1 ...

Страница 28: ... your ISP enter Domain Name For each input value please refer to the account information on Page 17 To clear the current settings click Clear Note Do not enter the space in each data field 4 When you have finished click Save The settings will be saved 5 Click Restart Now Next confirm the Internet Setup Page 33 ...

Страница 29: ...Connection follow the steps below 1 Click Basic Setup on the Setup Page SELECTED is displayed next to the configuration type which is currently selected 2 Click PPPoE Connection Modem Your ISP assigns a single global IP address with the PPPoE Connection Private IP address 192 168 0 113 Private IP address 192 168 0 114 ISP Private IP address 192 168 0 1 Internet ...

Страница 30: ...d as AC Name DNS Server 1 DNS Server 2 and Domain Name For each input value please refer to the account information on Page 17 To clear the current settings click Clear Note Do not enter the space in each data field 4 When you have finished click Save The settings will be saved 5 Click Restart Now Next confirm the Internet Configuration Page 33 ...

Страница 31: ...low 1 Click Basic Setup on the Setup Page SELECTED is displayed next to the configuration type which is currently selected 2 Click PPPoE Connection IP unnumbered Modem PPPoE Connection IP unnumbered Global IP address xxx yyy zzz 100 Global IP address xxx yyy zzz 101 Global IP address xxx yyy zzz 102 Private IP address 192 168 0 1 Internet ISP Your ISP assigns multiple global IP addresses based on ...

Страница 32: ...P address of KX HGW600 For each input value please refer to the account information on Page 17 IP address of KX HGW600 You need to enter one of the global IP addresses provided by the ISP as the IP address of the KX HGW600 To clear the current settings click Clear Note Do not enter the space in each data field 4 When you have finished click Save The settings will be saved 5 Click Restart Now Next ...

Страница 33: ... g http www panasonic com in the address field of your web browser A WWW site appears If a WWW site does not appear Page 140 Make sure the address of a WWW site has been correctly entered in the address field of the web browser Make sure Confirming the KX HGW600 Setup on Page 23 has been successfully made Make sure the indicators light green Make sure the modem is turned on first next the KX HGW60...

Страница 34: ...llow the steps below 1 a To connect the KX HGW600 and Network Camera with an Ethernet cable connect the Ethernet cable to one of the LAN 1 4 jacks of the KX HGW600 and the other end to the Ethernet jack of the Network Camera Note All Ethernet jacks have an automatic MDI MDIX feature which means either a straight or cross cable can be used to connect to any jack The KX HGW600 will automatically det...

Страница 35: ...ch port number and IP address in the following order Setting up your Network Camera manually To set up your Network Camera manually please refer to Page 75 To set up the specific Network Camera manually clear Enable check box on the Network window of Network Camera Network 1 Network Configuration from the Setup Program For more information please refer to the Network Camera s manual KX HGW600 Port...

Страница 36: ...ra Portal page appears When port no is 80 default setting you do not need to enter port no b Enter the IP address Port No on the WAN in the address field of your web browser The Camera Portal page appears When port no is 80 default setting you do not need to enter port no Note To view the Network Camera screen over the Internet please refer to To access the Camera Portal page from the WAN side on ...

Страница 37: ...work Camera screen appears on another web page If the image field on the Camera Portal page does not appear Make sure the indicators light green The proxy server setting of your web browser may be needed to access the Camera Portal page Page 126 Make sure the modem is turned on first next the KX HGW600 then the PC ...

Страница 38: ...alled An Ethernet hub on the LAN Intranet Network information for LAN Intranet configuration To make note of network information for your future reference When the network administrator requires you to use static IP address enter IP Address Subnet Mask Gateway Address DNS Server 1 and DNS Server 2 in the following data fields If requested by your network administrator enter Domain Name IP Address ...

Страница 39: ...teps below 1 Connect the Ethernet cable to the WAN jack of the KX HGW600 2 Connect the other end of the Ethernet cable to one of the jacks of the Ethernet hub Note Some Ethernet hubs may have a polarity switch or need category 5 cross cable instead of category 5 straight cable Please refer to the Ethernet hub s manual for more information Ethernet hub WAN jack Ethernet cable included accessory ...

Страница 40: ... Turn off the PC 2 Connect the Ethernet cable customer provided to one of the LAN 1 4 jacks of the KX HGW600 3 Connect the other end of the Ethernet cable to the Ethernet jack of the PC Note All Ethernet jacks have an automatic MDI MDIX feature which means either a straight or cross cable can be used to connect to any jack The KX HGW600 will automatically detect which cable has been inserted Ether...

Страница 41: ...mper hole of the KX HGW600 until you hear a click 2 Connect the DC plug of the AC adaptor to the DC IN jack and the AC plug of the AC adaptor to the power outlet Notes AC adaptor is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible Use Only with specified Panasonic AC adaptor PQLV12Y Cable clamper included accessory Po...

Страница 42: ...he AC adaptor cord with the cable clamper 4 Turn on the PC connected to the KX HGW600 Note Make sure the indicators light green Page 13 AC adaptor cord Thread the AC adaptor cord through the cable clamper Close the cable clamper firmly ...

Страница 43: ...browser 2 Enter http 192 168 0 254 Port No in the address field of your web browser The Camera Portal page appears If the Camera Portal page does not appear Page 141 Make sure the indicators light green Make sure the KX HGW600 is turned on first then the PC The proxy server setting of your web browser may be needed to access the Camera Portal page For more information please refer to Page 126 3 Cl...

Страница 44: ...s 44 5 Click OK The Basic Setup window appears Notes You can change the password on the Setup Page Please refer to Change Password on Page 110 For more information about the Setup Page please refer to Setup Page on Page 68 ...

Страница 45: ...eded When your network administrator provides you with Static Connection follow the steps below 1 Click Basic Setup on the Setup Page SELECTED is displayed next to the configuration type which is currently selected 2 Click Static Connection Static IP address LAN Intranet Ethernet hub Private IP address 192 168 0 113 Private IP address 192 168 0 114 Private IP address 192 168 0 1 ...

Страница 46: ... administrator enter Domain Name For each input value please refer to network information on Page 38 To clear the current settings click Clear Note Do not enter the space in each data field 4 When you have finished click Save The settings will be saved 5 Click Restart Now Next confirm the LAN Intranet Configuration Page 47 ...

Страница 47: ...sic Setup window Page 38 in the address field of your web browser The Camera Portal page appears When port no is 80 default setting you do not need to enter port no If the Camera Portal page does not appear Page 141 Make sure the IP address assigned on the Basic Setup window has been correctly entered in the address field of the web browser Make sure the connection between the KX HGW600 and the Et...

Страница 48: ...follow the steps below 1 a To connect the KX HGW600 and Network Camera with an Ethernet cable connect the Ethernet cable to one of the LAN 1 4 jacks of the KX HGW600 and the other end to the Ethernet jack of the Network Camera Note All Ethernet jacks have an automatic MDI MDIX feature which means either a straight or cross cable can be used to connect to any jack The KX HGW600 will automatically d...

Страница 49: ...ch port number and IP address in the following order Setting up your Network Camera manually To set up your Network Camera manually please refer to Page 75 To set up the specific Network Camera manually clear Enable check box on the Network window of Network Camera Network 1 Network Configuration from the Setup Program For more information please refer to the Network Camera s manual KX HGW600 Port...

Страница 50: ...ra Portal page appears When port no is 80 default setting you do not need to enter port no b Enter the IP address Port No on the WAN in the address field of your web browser The Camera Portal page appears When port no is 80 default setting you do not need to enter port no Note To view the Network Camera screen from the WAN side please refer to To access the Camera Portal page from the WAN side on ...

Страница 51: ...work Camera screen appears on another web page If the image field on the Camera Portal page does not appear Make sure the indicators light green The proxy server setting of your web browser may be needed to access the Camera Portal page Page 126 Make sure the modem is turned on first next the KX HGW600 then the PC ...

Страница 52: ...Operating Instructions 52 ...

Страница 53: ...Operating Instructions For assistance please call 1 800 272 7033 53 Recording Playback Section 3 Recording Playback ...

Страница 54: ...gle user For the operation by multiple users this function may not work properly 3 1 1 Preparing for recording 1 Pushing the cover open the SD memory card slot 2 Insert the SD memory card into the SD memory card slot and close the cover Note When you remove the SD memory card stop recording or playing back Tab Insert the SD memory card until you hear a click To remove push it gently Press it until...

Страница 55: ...ase refer to Page 36 Page 50 and Page 78 4 Click Recording Playback The authentication window appears 5 Enter KX HGW default setting in the Password data field Leave the User Name data field blank default setting Note You can change the user name and password on the Setup Page Please refer to Change Password on Page 110 6 Click OK The Recording window appears Page 56 Note Please refer to Page 65 t...

Страница 56: ...Setup Page or the Camera Portal page Functions Camera Portal Setup Page Jumping to the Camera Portal page Page 36 and Page 50 Jumping to the Setup Page Page 68 Recording Playback Recording Recording the Network Camera screen registered on the Camera Portal page Page 57 Recording Setup Setting the Image Resolution Image Quality and Frame rate of the recorded image Page 58 Timer Rec Setup Setting th...

Страница 57: ...creen on the Camera Portal page Note If the ID and password are set on the Security Administrator window of Network Camera you have to enter the same ID user name and password on the Camera Setup window of the KX HGW600 Page 73 1 Click Recording on the Recording Playback page 2 Click REC on the Recording window The recording starts To stop recording click Stop ...

Страница 58: ... the display Instructions for the data fields Frame rate changes with the condition of a network Image Resolution Select 640 x 480 320 x 240 or 160 x 120 Image Quality Select Favor clarity Standard or Favor motion Favor clarity Optimized for good clarity Standard Standard performance Favor motion Optimized for motion display Frame rate Select Motion Image or Still Images 60 frames per minute 1 fra...

Страница 59: ...g time Notes When you change the timer recording settings disable the previous settings and save Then set the new timer settings Timer Recording settings are available only for a single Network Camera The date and time of recorded images synchronize the Network Camera internal clock Confirm the date and time settings of the Network Camera 1 Click Timer Rec Setup on the Recording Playback page ...

Страница 60: ...set only in 24h time mode 5 Set the start and end time 6 When you have finished click Save The settings will be saved and a Success message appears on the display When the Network Camera is reserved for the timer recording the REC button is changed to Reserved The REC buttons of the other Network Cameras are displayed as Timer Note Do not overlap the timer settings between Timer 1 and Timer 2 Over...

Страница 61: ...e and time camera name Image Resolution Image Quality and Frame rate appear on the Playback window 3 Click the following buttons to play back the recorded image Motion Play The buffered images are displayed continuously Prev Image Next Image The previous image or next image is displayed 10 10 The 10th image before or after the image is displayed 100 100 The 100th image before or after the image is...

Страница 62: ...t be played back during the normal recording or timer recording When you play back the still image the recording time is displayed If the date and time of Network Camera is changed during the recording the recording date and time on the Playback window may not be displayed correctly File Name Select the recording mode NORMAL the file recorded by clicking REC on the Recording window TIMER the file ...

Страница 63: ...recording mode When clicking REC on the Recording window the files are saved in the NORMAL folder When setting up timer recording the files are saved in the TIMER folder Example When the camera name Cam06 is timer recorded at 9 48 14 August 26 2002 the file name F260948E MJP is created in the TIMER and 2002AUG folders The information of second s is alphabetized every 3 seconds File Name Second A T...

Страница 64: ... provided 1 Click File Delete on the Recording Playback page Note The files cannot be deleted during the normal recording or timer recording Please delete the files after disabling the recording 2 Select File Name from each drop down menu The selected image the file information and Delete button appear on the File Delete window 3 Click Delete ...

Страница 65: ... memory card 1 Click Format on the Recording Playback page 2 Click SD Format A Confirmation message appears Click Yes to format Note This function is useful when you want to delete all the files in your SD memory card 3 2 3 Status Status window allows you to check the status of your SD memory card 1 Click Status on the Recording Playback page ...

Страница 66: ...Operating Instructions 66 ...

Страница 67: ...Operating Instructions For assistance please call 1 800 272 7033 67 System Features Section 4 System Features ...

Страница 68: ... access the Setup Page from the WAN Internet side please refer to To access the Setup Page or Recording Playback page from the WAN side on Page 81 Functions Camera Portal Recording Playback Jumping to the Camera Portal page Page 70 Jumping to the Recording window on the Recording Playback page Page 71 1 2 5 6 3 4 7 8 9 10 13 14 11 12 15 16 19 20 17 18 1 2 ...

Страница 69: ...ystem Commands Change Password Changing the user name and password to access the Setup Page Page 110 Update Firmware Upgrading new firmware Page 112 Restart Restarting the KX HGW600 with all the settings preserved Page 114 Factory Default Reset Initializing the KX HGW600 resetting all the settings to the default setting Page 114 and Page 134 PPPoE Connection Initiating stopping your PPPoE Connecti...

Страница 70: ...s 4 2 1 Camera Portal Camera Portal allows you to access the Camera Portal page 1 Click Camera Portal on the Setup Page The Camera Portal page appears Note For more information about the Camera Portal page please refer to Page 36 or Page 50 ...

Страница 71: ...Features 4 2 2 Recording Playback Recording Playback allows you to access the Recording window on the Recording Playback page 1 Click Recording Playback on the Setup Page The Recording window appears Note For more information about the Recording window please refer to Page 56 ...

Страница 72: ...e Setup Page 2 Check the information for network connection and select the appropriate configuration type 3 Enter each network parameter in the appropriate data fields To clear the current settings click Clear 4 When you have finished click Save The settings will be saved 5 Click Restart Now Note For instructions about each data field please refer to Connecting to the Internet on Page 17 or Connec...

Страница 73: ...nfigured by the Automatic Setup function normally you do not need to set up any further To change the camera name follow the steps below To configure the network settings of Network Camera manually follow the steps on Page 75 To change the Camera Name 1 Click Camera Setup on the Setup Page Note You can jump to the Network Camera screen by clicking Confirm in the Registration Modification table 2 C...

Страница 74: ... information please refer to Network Camera s manual 4 When you have finished click Save The settings will be saved 5 Click Restart Now Instructions for the data fields Camera Name It is displayed on the Camera Portal page Enter the camera name up to 16 alphanumeric characters User Name Enter the ID user name registered on the Security Administrator window of Network Camera Password Enter the pass...

Страница 75: ... Automatic Setup 2 Click Add in the Registration Modification table 3 Enter Camera Name Port No and IP Address and click Add Note If the ID and password are set on the Security Administrator window of Network Camera you have to enter the same ID user name and password For more information please refer to Network Camera s manual 4 When you have finished click Save The settings will be saved 5 Click...

Страница 76: ... by the Automatic Setup function are not available when you add Network Cameras Please refer to Connecting your Network Camera on Page 34 and Page 48 for the IP addresses and port numbers used by the Automatic Setup function Instructions for the data fields Camera Name Enter the camera name up to 16 alphanumeric characters Port No Enter the port number of the Network Camera IP Address Enter the IP...

Страница 77: ...ect the desired camera name from the drop down menu and click Select To remove the Network Camera from the Camera Portal page select Remove To quit the current setting of Screen Assignment click Cancel 5 When you have finished click Save The settings will be saved To clear the current settings click Clear 6 Click Restart Now Instructions for the data fields Screen Format Select the display style o...

Страница 78: ...age 1 Click Access Control on the Camera Setup window 2 Check None Administrator Only or Restricted Access When you check Administrator Only the following window appears Enter the user name and password to access the Camera Portal page 3 When you have finished click Save The setting will be saved 4 Click Restart Now When you check Administrator Only the authentication window appears Enter the regi...

Страница 79: ...2 Check Administrator Only None Anyone can access the Camera Portal page from the WAN side To access the Setup Page the password for Setup Page Page 110 is required Administrator Only Only administrator can access the Camera Portal page from the WAN side by entering the password for Camera Portal To access the Setup Page the password for Setup Page Page 110 is required Restricted Access No one can...

Страница 80: ...e authentication window appears 6 Enter the user name and password registered on the authentication window and then click OK 7 From the PC on the WAN side enter the IP address on the WAN in the address field of your web browser The authentication window appears 8 Enter the user name and password registered on the Access Control window The Camera Portal page appears ...

Страница 81: ...ystem Features To access the Setup Page or Recording Playback page from the WAN side 1 a Enter http IP address Port No config html on the web browser to access the Setup Page When port no is 80 default setting you do not need to enter port no Then the Setup Page appears ...

Страница 82: ...tions 82 b Enter http IP address Port No record html on the web browser to access the Recording Playback page When port no is 80 default setting you do not need to enter port no Then the Recording Playback page appears ...

Страница 83: ...hannel Notes If the KX HGW600 and wireless devices are set the same SSID the channel is automatically adjusted to the KX HGW600 and wireless communication can be performed To prevent an invalid access to the wireless devices security settings are strongly recommended Page 128 1 Click Wireless Setup on the Setup Page 2 Set SSID Blanked SSID connection and Channel To clear the current settings click...

Страница 84: ...name For security the wireless devices require the same SSID in the wireless communication Enter the SSID as follows The default setting is HGW600 The SSID is case sensitive The SSID can be up to 32 alphanumeric characters Blanked SSID connection When you check Permit the wireless devices which are set to ANY or blank in the SSID can communicate After completing the SSID setting check Do Not Permi...

Страница 85: ...eel framework such as refrigerators can hinder radio communications Open areas offer better performance Microwave ovens and some cordless telephones 2 4 GHz may interfere with wireless frequencies the KX HGW600 uses For better results install as far away from these devices as possible Many wireless devices on the same channel make the communication speed slower Please set 5 channels apart to preve...

Страница 86: ...KX HGW600 supports not only Shared Key but Open System as the encryption system and switches automatically to the encryption system corresponding to each wireless device Note The WEP key is created by the passphrase There are two types of WEP keys 40 64 bit and 128 bit 128 bit encryption is more secure than 40 64 bit encryption 1 Click Encryption on the Wireless Setup window 2 Select Enabled 40 64...

Страница 87: ... one of the default keys Page 90 To clear the current settings click Clear Notes After restarting the KX HGW600 the passphrases and WEP keys are displayed with Please record and save the wireless setup for your future reference Decimal numbers numbers in base 10 consist of 10 unique symbols the numbers 0 to 9 Hexadecimal numbers numbers in base 16 consist of 16 unique symbols the numbers 0 to 9 an...

Страница 88: ...e passphrase b When you select Manual the following window appears Enter 26 digits of hexadecimal values To clear the current settings click Clear Note After restarting the KX HGW600 the passphrases and WEP keys are displayed with Please record and save the wireless setup for your future reference 5 When you have finished click Save The settings will be saved 6 Click Restart Now ...

Страница 89: ...eate the different WEP key regardless of the same passphrase In this case select Manual and enter the same WEP key as that of the corresponding wireless device and select one of the default keys It is recommended that you select Passphrase Passphrase The passphrase can be up to 31 alphanumeric characters The passphrase is case sensitive Default key When you select Enabled 40 64 bit select one of f...

Страница 90: ... and the wireless devices the KX HGW600 can communicate with the wireless devices When the different WEP keys are entered on the wireless devices the KX HGW600 cannot communicate with the wireless devices Note If the different Default Keys are selected but the same four WEP keys are entered on the KX HGW600 and the wireless devices the KX HGW600 can communicate with the wireless devices Key 1 Key ...

Страница 91: ...W600 Each network card has MAC address which is assigned as a unique physical address in the world Only the wireless devices that have MAC addresses entered in the MAC Address can communicate 1 Click MAC Address Filtering on the Wireless Setup window 2 Check Use in the MAC Address Filtering MAC Address 01 23 45 ab cd ef Registered MAC Address 01 23 45 ab cd ef MAC Address 23 56 78 23 56 78 MAC Add...

Страница 92: ...ddress and click Add Separate each two digit group 0 9 A F or a f by entering a colon between them 5 When you have finished click Save The settings will be saved 6 Click Restart Now Note To confirm the MAC address of your Network Camera please refer to the Network Camera s manual ...

Страница 93: ...set Port Forwarding function using a single global IP address on the WAN Internet click Port Forwarding When you set NAT IP unnumbered function using multiple global IP addresses on the WAN Internet click NAT IP unnumbered Note When Auto is displayed in the Current Status table you cannot change the settings because the KX HGW600 has set up Network Camera automatically 3 When you have finished cli...

Страница 94: ...ameras manually To change the priority When you add two or more entries Change of priority appears Port Forwarding is processed from the lower entry number to the higher entry number To change the priority of the entry number enter the source entry number in the left data field and the destination entry number in the right data field Then click Move and Save Click Restart Now on the Setup Page WAN...

Страница 95: ... TCP UDP ICMP or PPTP are available Forwarding Port No Set the port number s to send or receive data to from the WAN side Do not enter the space When a single port is desired set the port number When a range of port is desired enter the range using For example to set the port numbers from 2000 to 3000 enter as 2000 3000 The starting port number must be lower in value than ending port number The po...

Страница 96: ...erade in this manual Static NAT This function translates a single global IP address on the WAN Internet to a private IP address on the LAN statically Example To translate a single global IP address xxx yyy zzz 100 xxx yyy zzz 101 to a private IP address 192 168 0 1 192 168 0 2 statically enter as follows Select in the Protocol and enter in the Forwarding Port No Then 0 65535 is displayed in the Fo...

Страница 97: ...addresses 192 168 0 1 and 192 168 0 2 enter as follows To change the priority When you add two or more entries Change of priority appears Address Translation is processed from the lower entry number to the higher entry number To change the priority of the entry number enter the source entry number in the left data filed and the destination entry number in the right data filed Then click Move and S...

Страница 98: ...s with multiple private IP addresses This way you can access the WAN Internet from multiple PCs on the LAN side using a single global address Example xxx yyy zzz 103 Global IP address for IP Masquerade function 192 168 0 1 Address Translation 192 168 0 2 WAN Internet Address Translation ...

Страница 99: ...number When a range of port is desired enter the range using For example to set the port numbers from 2000 to 3000 enter as 2000 3000 The starting port number must be lower in value than ending port number The port numbers from 60000 to 60016 are only available for the KX HGW600 When you select in the Protocol be sure to enter in this data field IP Address LAN Enter the private IP address of each ...

Страница 100: ...n the data from a specific port number 10 20 30 is sent to the IP addresses 192 168 0 1 3 and the other is sent to the IP address 192 168 0 4 the fourth IP addresses 192 168 0 4 is given priority over the IP address 192 168 0 1 3 That is the previous settings 192 168 0 1 3 do not work In this case change the fourth setting as follows so that the other settings work in the order of entry number Do ...

Страница 101: ... or not based on the information Source IP Address Destination IP Address Source Port Destination Port Protocol etc Used properly Packet Filtering is a tool for improving network security It is processed from the lower entry number to the higher entry number For more information about default settings or instructions about each entry number please refer to Page 134 To add new entries 1 Click Packe...

Страница 102: ... 102 2 Click Add in the Current Status table 3 Enter the appropriate data fields and click Add Note Do not enter the space in each data field 4 When you have finished click Save The settings will be saved 5 Click Restart Now ...

Страница 103: ...2 168 0 10 in the lower data field in the upper data field substitutes all the IP addresses Source Port Set the source port number s of Packet Filtering When a single port is desired enter the port number in the upper data field When a range of port is desired enter the lower port number in the upper data field and the higher port number in the lower data field For example to set the port numbers ...

Страница 104: ...ry number to the higher entry number To change the priority of the entry number enter the source entry number in the left data filed and the destination entry number in the right data filed Then click Move and Save Click Restart Now on the Setup Page Example To prevent the outside network from accessing the communications between Windows NT and Windows 2000 PCs Type Direction IP Address Port IP Ad...

Страница 105: ...hen necessary To change the optional settings follow the steps below 1 Click Optional Setup on the Setup Page 2 Click the setting window and enter the appropriate data fields Please refer to Page 106 Page 109 for instructions about each data field To clear the current settings click Clear Notes Do not enter the space in each data field When you change the settings of Optional Setup restart all the...

Страница 106: ...t setting is 255 255 255 0 Port No of WWW Server Enter the port number of the web server The default setting is 80 DHCP Server This function enables the KX HGW600 to assign an IP address automatically to each device on the LAN side The default setting is Use To assign the IP address manually to each device on the LAN side check Do Not Use In this case the Automatic Setup function does not work Ava...

Страница 107: ...our ISP is not the unlimited Internet access and you are charged according to your usage it is recommended that you check Automatic or Manual Enabled Disabled Check Enabled or Disabled When you check Enabled the KX HGW600 assigns static IP address to each device which has a specified MAC address When you check Disabled the entry does not work but will work when you check Enabled later IP Address L...

Страница 108: ...lows you to initiate stop the PPPoE Connection on the PPPoE Connection window Page 115 The PPPoE Connection is online only when you click Connect on the PPPoE Connection window Page 115 To stop the PPPoE Connection click Disconnect on the PPPoE Connection window Disconnection on Idle If Enabled is checked the KX HGW600 detects when the PPPoE Connection is idle and will automatically disconnect it ...

Страница 109: ...lly adjust to physical changes in the network s layout You can specify whether or not to send the RIP information from WAN LAN side to LAN WAN side WAN When the RIP information is sent to the WAN Internet side the network information on the LAN may be seen by the unauthorized users For security check Do Not Send LAN Normally check Send When the KX HGW600 exists on the LAN with other routers and th...

Страница 110: ...lick Change Password on the Setup Page 2 Enter a new user name in the User Name up to 15 alphanumeric characters 3 Enter a new password in the Password up to 15 alphanumeric characters and retype the new password in the Retype Password for confirmation 4 When you have finished click Save Notes Do not copy and paste the password when entering retyping the new password in the Retype Password The use...

Страница 111: ...2 7033 111 System Features 5 When the authentication window appears enter the new user name and password then click OK Note If you forget the user name and the password after changing them initialize the KX HGW600 to reset them to the default setting Page 124 ...

Страница 112: ...Panasonic web site http panasonic co jp pcc en For more information please follow the instructions of the Panasonic web site 1 Click Update Firmware on the Setup Page 2 Click Browse to select the firmware The Choose file dialog box appears 3 Select the desired firmware file from the file list and click Open The selected file name appears in the File name ...

Страница 113: ...age appears For more information please refer to Error Messages below Error Messages Cause and Remedy File size is invalid CRC error occurred Your selected firmware file is damaged If the firmware file was downloaded from the Panasonic web site download it again Selected file is invalid Update it again Your selected firmware file is not for the KX HGW600 Reselect the proper file OR Make sure your ...

Страница 114: ... restart all the devices on the LAN side 4 5 4 Factory Default Reset Factory Default Reset window allows you to initialize all the settings of the KX HGW600 All the settings return to their default settings Page 134 1 Click Factory Default Reset on the Setup Page 2 Click Factory Default Reset Now All the settings are initialized to the preset default settings Note When you use the DHCP server func...

Страница 115: ...o initiate the PPPoE Connection 1 Click PPPoE Connection on the Setup Page 2 To initiate the PPPoE Connection click Connect To stop the PPPoE Connection 1 Click PPPoE Connection on the Setup Page 2 To stop the PPPoE Connection click Disconnect Notes This function can be used regardless of the types of PPPoE Connection Always Automatic Manual You cannot disconnect the PPPoE Connection from the WAN ...

Страница 116: ... reason this function keeps your PPPoE Connection alive automatically The main features are as follows This function is only available when you check Always on the PPPoE Connection window It tries to recover the connection by sending a few data packets in this sequence 1 After 1 minute 3 minutes 6 minutes 2 Thereafter once every ten minutes ...

Страница 117: ...CP IP network When the device is connected correctly and the power to the device is on a Success message appears on the display 1 Click Ping on the Setup Page 2 Enter the IP address of the device e g 192 168 0 1 you want to ping To clear the IP Address click Clear 3 Click Ping If completed the dialog box appears If not completed the dialog box appears The IP address might be invalid or some other ...

Страница 118: ...ormation may be helpful if you need to contact our customer call center for assistance with the KX HGW600 1 Click Status on the Setup Page 4 6 2 Usage Data Usage Data window allows you to check the KX HGW600 statistics This information may be helpful if you need to contact our customer call center for assistance with the KX HGW600 1 Click Usage Data on the Setup Page ...

Страница 119: ...ry number type direction the source or destination port number and so on If you enable logging on the Packet Filtering window the KX HGW600 will keep a record of the packet information 1 Click Packet Filtering Log on the Setup Page 2 Click Reload to view the latest information To delete the recorded log click Delete Log Note When you restart the KX HGW600 the information of Packet Filtering Log is...

Страница 120: ... HGW600 You do not have to register the information of a particular item if you do not want to 1 Click User Registration on the Setup Page If you do not want to register the information of an item select Do not send from the drop down menu To clear the current settings click Clear 2 Click Submit to register your KX HGW600 You will connect to the Panasonic web site For more information please follo...

Страница 121: ...rticular item if you do not want to 1 Click Support on the Setup Page If you do not want to register the information of an item select Do not send from the drop down menu To clear the current settings click Clear Note It is recommended that you register all the information for your future assistance with the KX HGW600 from our customer call center 2 Click Submit to register your KX HGW600 You will...

Страница 122: ...6 Help Help window provides you with instructions for each function of the Setup Page 1 Click Help on the Setup Page 2 Select the text you want to explore Note You can also link to Help window by clicking each text on the Setup Page ...

Страница 123: ...Operating Instructions For assistance please call 1 800 272 7033 123 Technical Guides Section 5 Technical Guides ...

Страница 124: ...ettings of the KX HGW600 push and hold the FACTORY DEFAULT RESET button for a few seconds The settings are cleared and initialized to the default settings Page 134 To restart the KX HGW600 When the POWER indicator on the KX HGW600 lights red Page 13 push the RESTART button The KX HGW600 restarts with all the settings preserved Note When you use the DHCP server function Page 106 restart all the dev...

Страница 125: ...25 18 6 cm 7 3 18 6 cm 7 3 Wall template 5 2 Wall mounting The KX HGW600 can be mounted on a wall 1 Install the two paired screws and washers included accessories into the wall using the wall template 2 Mount the unit on the screws then slide it down Technical Guides ...

Страница 126: ...d to the web browser via a proxy server The Setup Page cannot be connected to the web browser via the proxy server In this case change the web browser setting as follows 1 Start up the Internet Explorer The window is for Internet Explorer 6 2 Click Tools Internet Options Connections tab ...

Страница 127: ... a proxy server for your LAN check box When checked clear the check box and click OK When not checked click Cancel Your proxy server settings are causing no problems Note When you connect the KX HGW600 to the LAN Intranet please ask your network administrator and change your setting Confirm if the check box is not checked ...

Страница 128: ...ge 86 This setup allows you to encrypt the data that is transmitted over your wireless network By setting a WEP key in the KX HGW600 you can prevent wireless network data from being decrypted externally To read an encrypted file the same WEP key must be set into each wireless device There are two types of WEP key 40 64 bit and 128 bit versions Advantage The higher the bit number the more secure th...

Страница 129: ...he PC Your PC will be able to obtain an IP address from the KX HGW600 For Windows 2000 1 Click Start Settings Control Panel Network and Dial up Connections Local Area Connection Icon in use Properties Select Internet Protocol TCP IP Properties Obtain an IP address automatically Obtain DNS server address automatically 2 Click OK several times if required For Windows XP 1 Click Start Settings Contro...

Страница 130: ...sses of the PC on the network using the MS DOS Prompt Command Prompt 1 Click Start Program MS DOS Prompt MS DOS Prompt window opens Windows 98 These steps are slightly different depending on the OS 2 Enter ipconfig all Push Enter Subnet Mask and IP addresses of the PC Default Gateway and DNS Servers appear on the window Class Subnet Mask Private IP address It can be set freely within the range in ...

Страница 131: ...00 29 xxx yyy zzz 100 xxx yyy zzz 107 to the private IP address PPPoE Connection IP unnumbered IP Address WAN None IP Address LAN 192 168 0 254 IP Address KX HGW600 xxx yyy zzz 101 Network Address 192 168 0 100 Network Camera or PC xxx yyy zzz 102 192 168 0 41 xxx yyy zzz 103 192 168 0 42 xxx yyy zzz 104 192 168 0 43 xxx yyy zzz 106 Use IP Masquerade function to connect the Network Camera to the K...

Страница 132: ...ered xxx yyy zzz 101 Use Translate the global IP address to the private IP address according to the network condition Optional Setup IP Address LAN DHCP 192 168 0 1 When you build a web server on the LAN side set the IP address of the corresponding server manually or check Use check box of the DHCP Server and then enter the static IP address in the Static DHCP setting ...

Страница 133: ...Operating Instructions For assistance please call 1 800 272 7033 133 Specification and Troubleshooting Section 6 Specification and Troubleshooting ...

Страница 134: ...ssword None KX HGW Internet Configuration DHCP Connection Other setting items Blank Camera Entry Automatic Setup Use Screen Assignment Screen Format Camera Name and Still Image refreshing Access Control Restricted Access Basic SSID Blanked SSID connection Channel HGW600 Permit 1 Encryption Disabled MAC Address Filtering Do Not Use Enabled Disabled Use Port Forwarding Blank NAT IP unnumbered Blank ...

Страница 135: ... TCP UDP Y 57 Permit L W 172 16 0 0 172 31 255 255 TCP UDP Y 58 Permit L W 192 168 0 0 192 168 255 255 TCP UDP Y 59 Permit W L KX HGW600 TCPEST Y 60 Permit W L TCPEST Y 61 Permit W L 137 139 TCP UDP Y 62 Permit W L 137 139 TCP UDP Y 63 Permit L W 137 139 TCP UDP Y 64 Permit L W 137 139 TCP UDP Y No Description 1 Prohibit the access from the WAN side to the Camera Portal page on the KX HGW600 53 55...

Страница 136: ...TCP packet from the WAN side cannot communicate with the device on the LAN side 61 64 Prevents the intrusion and leak of NBT NetBIOS over TCP IP packet IP Address LAN IP Address LAN Subnet Mask Port No of WWW server 192 168 0 254 255 255 255 0 80 DHCP DHCP Server Available Address Range Static DHCP Use 192 168 0 1 192 168 0 128 Disabled PPPoE Connection Disconnection on Idle Always Enabled 30 min ...

Страница 137: ...in 256MB 33 min 67 min 218 min 128MB 16 min 33 min 109 min 64MB 8 min 16 min 54 min 32MB 4 min 8 min 27 min 16MB 2 min 4 min 13 min Frame Rate Card Type Image Resolution 640 X 480 26KB frame 320 X 240 13KB frame 160 X 120 4KB frame 6 frames minute 1 frame 10 seconds 512MB 3360 min 6720 min 21850 min 256MB 1680 min 3360 min 10920 min 128MB 840 min 1680 min 5460 min 64MB 420 min 840 min 2730 min 32M...

Страница 138: ...etection Wireless LAN Interface Data communications mode DS SS Half duplex Protocol IEEE 802 11b Speed 11 5 5 2 1 Mbps Frequency 2412 2462 MHz Center Frequency Channel 11channels Security 40 64 128 bit WEP Communications distance depending on ambient conditions The following values provide an indication of the communication with the KX HCM270 120 m 400 feet indoors 600 m 2000 feet outdoors at 1 Mb...

Страница 139: ...et Filtering Up to 64 entries Address Translation IP Masquerade Port Forwarding Static NAT Wireless Network Security Encryption WEP 40 64 128 bit SSID MAC Address Registration Simultaneous number of access Camera Portal page Multiple users Recording Playback page Single user Access Control User Name Password Recording Playback Image Resolution 160 x 120 320 x 240 640 x 480 Image Quality Favor moti...

Страница 140: ...ure the address of the WWW site has been correctly entered in the address field of the web browser Make sure the KX HGW600 is connected properly to the modem or PC Confirm the information on your Internet configuration provided by your ISP If you are required to enter some network parameters refer to Setting up Internet Configuration on Page 25 and set the network parameters to the KX HGW600 Check...

Страница 141: ... you use the proxy server setting setup of your web browser may be needed to access the Setup Page For more information please refer to Page 126 and check your setting JavaScript is used on the Setup Page If JavaScript is invalid on the setup of the web browser access the Setup Page after enabling JavaScript Click Tools menu Internet Options Security tab Custom Level check Enable in Active Scripti...

Страница 142: ... 113 192 168 0 128 are used for the Automatic Setup function If the other devices use the corresponding IP addresses change the other IP addresses The authentication window appears when you access the Camera Portal page Administrator Only is checked on the Access Control window Enter the registered user name and password If the authentication of the Network Camera is set Administrator and General ...

Страница 143: ...ess the Camera Portal page and Setup Page from the WAN side The network traffic may not be smooth Wait for a while and try again Make sure the WAN indicator lights green If it is off check the connections on the WAN When you use the proxy server setting setup of your web browser may be needed to access the Setup Page For more information please refer to Page 126 and check your setting JavaScript i...

Страница 144: ...era is being recorded Stop recording it and try again The Network Camera is reserved for the timer recording Disable the timer recording settings You cannot set up timer recording Do not overlap the timer settings between Timer 1 and Timer 2 You cannot record with the specified Frame rate Frame rate changes with the network congestion Set up the lower Frame rate and try again You cannot play back ...

Страница 145: ...e Restart the PC and access the Setup Page again Click Refresh on the web browser You forget the password to access the Setup Page Initialize the KX HGW600 Page 124 by pushing the FACTORY DEFAULT RESET button All the settings return to their default settings Then reconfigure the KX HGW600 LAN Intranet does not work correctly The Ethernet cable on the LAN Intranet is connected to the one of the LAN...

Страница 146: ...iver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This unit operates at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of this unit should not be placed near or on top of a TV or VCR If interference is experi...

Страница 147: ...f any personal medical devices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2400 MHz to 2483 5 MHz and the power output level is 0 1 watts Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using...

Страница 148: ...Operating Instructions 148 ...

Страница 149: ...Operating Instructions 149 Index ...

Страница 150: ...CC and Other Information 146 Frame rate 58 137 H Hardware Address 145 Help 122 I IEEE 802 11b 9 17 38 138 Important Safety Instruction 4 Included Accessories 11 Indicators 13 Interface 10 138 Internet Configuration 17 25 69 Internet Explorer 10 126 IP Internet Protocol address 8 18 28 46 101 106 117 IP Masquerade 98 L LAN Intranet Configuration 38 45 LAN 1 4 indicators 12 13 LAN 1 4 jacks 12 20 34...

Страница 151: ...ce Set IDentifier 83 84 128 Static Connection 27 45 Static DHCP 107 Static NAT 96 Status 65 118 Straight cable 20 34 40 48 Subnet Mask 106 130 Support 121 System Requirements 10 T TCP IP 10 129 Timer Recording Setup 59 Troubleshooting 140 U Update Firmware 112 Usage Data 118 User Registration 120 W Wall mounting 125 WAN indicator 12 13 WAN jack 12 19 39 Web browser 10 126 Wireless card 17 38 Wirel...

Страница 152: ...ctronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter After the limited warranty please contact our Continued Services Technical Support Line at 1 900 555 PANA 1 900 555 7262 If y...

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