10. Help
84
For Fax Advantage assistance, call 1-800-435-7329.
–
password for mailbox 2: feature #51 on
page 71, or page 76,
–
password for mailbox 3: feature #52 on
page 71, or page 76.
L
You entered a one-digit number for the
password of mailbox 2 or 3. Enter 2-digit
number (00–99) (feature #51 on page 71,
feature #52 on page 71, or page 76).
The ink film runs out quickly.
L
The help printing function, copy function, and
reports also use ink film.
The unit beeps.
L
Recording paper or ink film has run out.
Press
{
STOP
}
to stop the beeps and install
paper/ink film.
Whenever I try to retrieve my voice mail
messages, I am interrupted by the fax tone.
L
You are probably entering
*
#9. This is the
default setting for the fax activation code. If
you use a voice mail service, turn the fax
activation feature OFF or reprogram the
activation code (feature #41 on page 71).
The speakerphone is not working.
L
Use the speakerphone in a quiet room.
L
If you have difficulty hearing the other party,
adjust the volume.
I cannot page the handset or base unit.
L
The called handset is too far from the base
unit.
L
The called unit is in use. Try again later.
L
If more than one other user is using the
handsets and base unit, you may not be able
to page. Try again later.
While having an intercom call, tones are
heard.
L
Someone is calling you from outside.
Press
{
TALK
}
,
{
SP-PHONE
}
or
{
DIGITAL
SP-PHONE
}
to answer the outside call.
The unit does not display the caller’s name
and/or telephone number.
L
You need to subscribe to a Caller ID service.
L
Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
L
Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
L
Telephone line noise may be affecting the
Caller ID information.
L
The caller requested not to send his/her
information (page 40).
L
If a call is being transferred to you, the caller
information will not be displayed.
The display exits the Caller ID List while
viewing caller information.
L
Do not pause for over 1 minute on the
handset or 20 seconds on the base unit while
searching.
10.3.3 Cordless handset
The handset does not work.
L
Make sure that the battery is installed
correctly (page 16).
L
Charge the battery fully (page 20).
L
Clean the charge contacts and charge again
(page 20).
L
Unplug the AC adaptor to reset. Plug in, and
try again.
L
The handset has not been registered to the
base unit. Register the handset (page 32,
77).
L
Re-install the battery (page 16) and charge it
fully.
The handset does not ring.
L
The ringer volume is set to OFF. Adjust it
(page 27, 49).
L
If more than one other user is using the
handsets and base unit, the handset/base
unit may not ring. Those users will hear
incoming call tones (feature #73 on page 72,
or page 74). “
INCOMING CALL
” will be
displayed on the base unit.
The display shows “
No link to base.
Walk closer to base and try again.
”
and an alarm tone sounds.
L
The handset is too far from the base unit.
Move closer and try again.
L
Plug in the AC adaptor.
L
Raise the base unit antennas.
Static, sound cuts in/out, fades. Interference
from other electrical units.
L
Use the handset and the base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
Press
{<}
on the handset to turn ON the
reception booster feature (page 34).
L
Raise the base unit antennas.
0519_FPG381.book Page 84 Monday, May 19, 2003 6:46 PM
