Cannot enter special characters (ß, à, ç,
etc.) and symbols.
Use the character map.
1.
Click
(Start) - [Windows Accessories] - [Character Map].
Disc Operation (only for model with optical disc drive)
The optical disc drive does not work nor-
mally.
Set
to [Enabled] in the [Advanced] menu of the Setup Utility.
Clean the lens (
Optical disc drive handling care
).
Check the disc condition (
).
Cannot play back TV programs recorded
on a commercial DVD recorder.
Finalize the disc on the DVD recorder when the program was recorded in video mode on DVD-
R/RW or in VR mode on DVD-RW.
A blue background appears on the screen
when playing an MPEG image.
You opened the optical disc drive or removed the MPEG disc while it was operating. Re-insert
the MPEG disc and close the optical disc drive.
The optical disc drive vibrates excessively
or makes noise.
Insert the disc correctly.
Check the disc condition (
).
When writing to CD-R/RW using Power2Go, you can minimize vibration while writing by using
the writing speed at [10x] or less.
Cannot eject a disc.
Turn on the computer.
To remove a disc when the computer is powered off, insert a pin of 1.3 {±0.05} mm in diameter
into the emergency hole (A). (When the diameter of the pin is smaller than this, insert the pin
slightly downward.) Pushing it completely to the end will free the tray so that it can be pulled out.
If a disc with fingerprints or other dirt is used, you may not be able to remove it. Use a clean disc.
(
)
The disc tray does not close.
Do not touch the eject button when closing the tray.
Other disc operation problems.
Use another drive or media.
Network
Cannot connect to a network.
Set the device (
/
/
/
/
) to
[Enabled] in the [Advanced] menu of the Setup Utility.
