38
Q1
The air is cold during humidifying?
A
●
During "Humidifying clean air" operation,
the air coming from the product will be
colder than the room temperature, since
the moisture from the wet humidifying filter
absorbs the heat in the air.
Q2
There is no steam during humidifying?
A
●
This product generates moisture by
blowing the humidifying filter containing
water, not by boiling the water, and hence
does not generate the steam.
Q3
The humidifying amount is reduced?
A
●
In rainy season with high humidity or in cold
weather, the humidifying amount decreases
as you can see, for example, the washed
clothes are difficult to dry. The humidifying
amount changes depending on the room
temperature and humidity, and increases
when the weather is warm and dry.
Q4
The humidity sign remains red?
A
The humidity sign remains
[
(High)].
●
The product may not sense the humidity
correctly depending on the installation
place.
→
Change the installation place. (P.25)
The humidity sign remains
[
(Low)].
●
The room size may be too large for the product?
Note
●
Use the humidity sign only as a reference.
●
It may be different from the display of the
household hygrometer.
●
The humidity value will vary with the
temperature.
●
The humidity may also vary with the airflow
condition.
Q5
A buzz is heard from the air outlet?
A
●
The noise comes from nanoe™ generation
is normal.
●
May cause no generation by temperature
and humidity.
Q6
The humidifying filter is discolored?
A
●
The filter may be discolored depending on
the water quality. This will not affect the
performance.
Q7
Dew condensation is on
windows or walls.
A
●
Even if the humidity in the room is
moderate, there may be dew condensation
on a cold window or wall.
Q8
PM2.5 indicator does not blink?
(Change the sensitivity of the sensor)
A
●
Such problems are likely to occur when the
sensitivity of the sensor is low.
You can change the sensitivity as you want.
(The initial setting is [Medium].)
Stop operation, then press and hold
and
simultaneously.
(Air Volume indicators are lit in turn.)
Release the buttons when the sensitivity
you want is obtained.
(Air Volume indicator)
Low: To set low sensitivity
Medium: To set medium sensitivity
High: To set high sensitivity
(Humidity sign)
FAQs
Please confirm the following before you contact us for repair.
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