29
Problem
Cause and Remedy
Motor Noises
• It sounds and feels like the massage heads are
straining to get over wrinkles in the cloth.
• The motor groans when it comes under load.
• There is excessive noise during Tapping. (The
noise is greater at the top of the massage lounger.)
• There is a creaking noise when the massage heads
are in operation.
• There is a sound when the vibration action is
selected. (EP3203 only.)
• There is a rattling sound when the massage heads
move up or down.
• The belt can be heard rotating.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a noise when the backrest cushion moves
over the armrest when the seat is reclining.
• There is a noise when I sit down.
• There is a strange sound when the massage heads
move in and out.
• When the power switch is turned on there is
a humming sound.
• Air massage-related sounds.
There is a hissing sound of air escaping.
There is a humming sound from the pump.
• The legrest rattles.
These sounds are perfectly normal and will not have
any effect on the operation of the unit.
PROBLEM
TROUBLESHOOTING
H
The massage heads stop during operation.
If excessive force is applied to the massage heads
during operation, in the interests of safety the
massage heads may stop moving. If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the control panel start
to flash, which is extremely unusual, turn off the
power switch, wait for approximately 10 seconds and
then turn the power switch on again.
H
In the Self Program the button does not flash
even though it has been pushed
(i.e. it is not possible to select the Degree of Fatigue).
The cover of the control panel has not been closed
properly (i.e. it has to click into place).
(See Page 15)
H
The massage heads do not come up to the
shoulder or neck.
The position of the massage heads is incorrect.
(See Page 12)
H
The height of the left and right massage
heads is different.
An alternating tapping method is employed, which
means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
H
The air in the seat is not being released.
If the power cord is unplugged or there is a power
cut while air massage is being carried out, the air will
be trapped in the unit. The air will automatically be
released when the power cord is plugged back in
again (or when the power comes back on).
H
28
Moving the Unit
CLEANING AND MAINTENANCE
Using the Wheels to Move the Unit
• Please lift up the front of the unit when moving it by holding the pipe section on
either side of the legrest.
* Please be careful because the unit is heavy.
• It is easier to move the unit with the massage heads retracted and the backrest
in the upright position.
* Place a mat on the floor and gently roll the unit over it to avoid damaging the floor.
* Do not move the unit while someone is seated on it.
* Please remove the control panel from the control panel stand.
* Please make sure the legrest slider is fully retracted when moving the unit.
Lifting the Unit
• Move the chair by having one person hold onto the pipe sections on either side
of the legrest and another person use the handles on the back.
* Please hold the handles and legrest securely to avoid dropping the unit as it
may damage your floor.
* Please make sure the legrest slider is fully retracted when moving the unit.
Synthetic Leather on the Pillow, Back
Cushion and Armrests
• Wipe these areas with a soft, dry cloth. (Do NOT use
cloths containing any kind of chemical, etc.)
• If the synthetic leather is particularly dirty, soak a soft
cloth in water or a 3~5% solution of mild detergent,
wring it out thoroughly and tap the surface with it. Next,
rinse the cloth in water, wring it out thoroughly and then
wipe any remaining detergent from the surface, wipe the
surfaces with a soft dry cloth and allow them to dry
naturally.
(Do NOT use a hair dryer to try to dry the surfaces more
quickly.)
• Do not allow the unit to be in contact with these areas
for extended periods of time as this may lead to
discoloration.
Pipe and Plastic Areas
(1) Wipe the unit with a cloth that
has been soaked in a mild
detergent and then
thoroughly wrung out.
(2) Next wipe the unit with a cloth
that has been moistened with
just water and thoroughly
wrung out.
* Make sure you thoroughly
wring out the cloth first when
cleaning the control panel.
(3) Allow the unit to dry naturally.
• Please do NOT use
thinners, benzene or alcohol.
Seat Fabric
(1) Wipe the seat fabric with a
cloth that has been soaked in
a mild detergent and then
thoroughly wrung out.
(2) Use a mild detergent and
brush on areas where the
seat fabric has become
particularly soiled. Be careful
not to brush the fabric too
much as you may damage it.
(3) Next wipe the fabric with a
cloth that has been moistened with just water and
thoroughly wrung out.
(4) Allow the fabric to dry naturally.
Mat
Mat
Place your fingers in
the groove.
Hold the pipe sections on
either side of the unit.
Wheels
Roll the unit slowly.
CAUTION
• Do not move the unit while someone is seated on it.
• When moving the unit using the wheels, remove all obstacles
from around it, make sure the backrest is in the upright position,
lift it no higher than waist height (no higher than 32 in. (80 cm))
and roll it slowly.
Failure to do so may cause the unit to tip over, which may lead to damage
or injury.
Water
Mild
Detergent
Thinners
Benz
ene
Alcohol
Water
Water
Mild Detergent
CAUTION
Always unplug the unit before cleaning it. Never
touch a power plug with wet hands.
Failure to follow these instructions may lead to
electrocution or burns.
