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Troubleshooting (Advanced)
In the CD/DVD drive properties, click [AutoPlay], and when [Take no action] is set under [Select an action to perform],
select the items to be played automatically.
If the CD/DVD drive vibrates excessively or is noisy
Is the disk bent or labeled?
Check to see if the disk is inserted correctly, and is in good condition.
When writing to CD-R/RW using B’s Recorder, you can minimize vibration while writing by setting the writing speed at [8x]
or less.
The CD/DVD drive cannot be turned on or off
After turning off the CD/DVD drive, did you try to turn it on again immediately?
After turning off, you must wait for about 20 seconds until it is possible to turn on (or open the disk cover).
When a disk formatted with B’s CLiP is inserted:
• If the B’s CLiP icon
appears on the notification area, the drive cannot be turned off. In this case, right-click the
icon, and click [Eject] to eject the disk. To turn off immediately, after ejecting, click the drive power icon
on the
notification area, and turn off with [Manual Switching].
• If the drive does not automatically power off after ejecting the disk, use [Manual Switching] to turn it off.
In the following cases, it is not possible to turn off using [Manual Switching] of the Optical Disc Drive Power-Saving Utility:
• When WinDVD is running
• During writing or reading of a disk
• When the drive is being used by an application such as B’s Recorder
Cannot eject disk
Check that the computer is turned on.
The drive power/open switch works only when the computer’s power is on.
When [CD/DVD Drive Power] is set to [Off] in the Setup Utility, it is not possible to open the disk cover unless Windows is
running.
Press the area on the upper left of the driver power/open switch to confirm that the disk cover is locked firmly.
The disk cover will only open if it is in the firmly locked position.
To remove a disk when the computer is turned off, insert a pointed object (e.g., the bent-out tip of a paper clip, or the tip of
a pencil or ballpoint pen) into the emergency hole on the bottom, and then move (
).