![background image](http://html1.mh-extra.com/html/panasonic/bl-vt164wbr/bl-vt164wbr_operating-instructions-manual_4114607174.webp)
Symptom
Cause/solution
Reference pages
•
Is the version of DirectX
®
9.0c or later?
Check the version of DirectX as follows.
1.
Select “Run...” from the start menu of Windows.
2.
Enter “dxdiag” in the displayed dialog box and
click the [OK] button.
If the version of DirectX is older than 9.0c,
upgrade it.
-
•
Is the cellular phone in use support the 320
´
240
resolution? Or is the image data size too big to
display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
-
No image is displayed. / Older
images or logs are displayed.
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1.
Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2.
When using Internet Explorer 7.0, Internet
Explorer 8.0, or Internet Explorer 9.0:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
When using Internet Explorer 6.0:
Click the [Settings...] button in the [Temporary
Internet Files] section on the [General] tab, and
then select [Every visit to the page] for [Check
for newer versions of stored pages:] on the
[Settings] window.
-
Images are displayed blurry.
•
Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
Installation Guide
The image is not being
refreshed.
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Installation Guide
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
VT164W
VT164W
VT164
VT164
:
VP104W
VP104W
VP104
VP104
VP101
VP101
174
Operating Instructions
22 Troubleshooting