Panasonic AW-HE130W, Руководство по эксплуатации

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Symptom Cause and solution Reference pages
H.264 images are not displayed
• If the “Network Camera View 4S” plug-in viewer software is deleted in an
environment where the “Network Camera View 3” plug-in viewer software is
installed, display of H.264 images will become impossible.
In such cases, delete “Network Camera View 3” before installing “Network
Camera View 4S”.
– – –
• Is the camera connected to the computer via the Internet?
→ Set [Internet Mode] to [On].
P. @@
The images are distorted
• The images may be distorted if the transmission path is congested and proper
transmission is not possible.
→ Consult your network administrator.
– – –
• The images may be distorted if video packet shuffling occurs on the
transmission path.
→ Switching to an identical Internet service provider for both the camera and the
computer may prevent this problem. → Consult your network administrator.
– – –
The images darken when the mobile
terminal is not operated for a certain
period
• Is the power-saving mode of the mobile terminal enabled?
→ Disable the power-saving mode of the mobile terminal to allow the images to be
displayed indefinitely.
– – –
The tally lamps do not light
• Is the [Tally] setting set to [Disable]?
→ If [Tally] is set to [Disable], the unit's tally lamp does not light. Change the setting to
[Enable].
– – –
Commands from the remote
controller are unstable
• Are two or more Android terminals connected?
→ Only one Android terminal can be connected to the unit.
P. @@
When multiple web browsers are
running to display H.264 images,
images from multiple cameras
appear sequentially in a single web
browser.
For Windows:
• This may occur depending on the combination of the computer's display adapter
and the driver.
→ If this occurs, update the first display adapter to the latest version.
If this does not resolve the problem, adjust the hardware accelerator functon as
follows.
Example: Windows XP
A
Right-click on the desktop, and select [Properties] from the menu.
B
Click the [Settings] tab in the display properties screen, and click the [Advanced]
button.
C
Click the [Troubleshoot] tab, and adjust the [Hardware acceleration] performance
level to [None].
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Troubleshooting (continued)
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