Symptom
Cause and solution
Reference pages
It is not possible to download the
setting files
For Windows:
• Has the file download function been disabled?
→ Perform the following.
A
Select [Tools] - [Internet Options] in Internet Explorer.
B
Click the [Security] tab, and click the [Custom level] button under [Security level
for this zone].
C
In the [Security Settings] dialog box, select the [Enable] option for [File
download].
D
For Internet Explorer 8 only:
Select the [Enable] option for [Automatic prompting for the file downloads].
E
Click the [OK] button.
F
Click the [OK] button.
– – –
116
Troubleshooting (continued)
117
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