DigitalFlow™ GC868 Startup Guide (1 and 2-Channel)
iii
Warranty
Warranty
Each instrument manufactured by Panametrics is warranted to be free from defects
in material and workmanship. Liability under this warranty is limited to restoring the
instrument to normal operation or replacing the instrument, at the sole discretion of
Panametrics. Fuses and batteries are specifically excluded from any liability. This
warranty is effective from the date of delivery to the original purchaser. If
Panametrics determines that the equipment was defective, the warranty period is:
one year for general electronic failures of the instrument
one year for mechanical failures of the sensor
If Panametrics determines that the equipment was damaged by misuse, improper
installation, the use of unauthorized replacement parts, or operating conditions
outside the guidelines specified by Panametrics, the repairs are not covered under
this warranty.
The warranties set forth herein are exclusive and are in lieu of all
other warranties whether statutory, express or implied (including
warranties of merchantability and fitness for a particular purpose,
and warranties arising from course of dealing or usage or trade).
Return Policy
If a Panametrics instrument malfunctions within the warranty period, the following
procedure must be completed:
1.
Notify Panametrics, giving full details of the problem, and provide the model
number and serial number of the instrument. If the nature of the problem
indicates the need for factory service, Panametrics will issue a RETURN
AUTHORIZATION number (RA), and shipping instructions for the return of the
instrument to a service center will be provided.
2.
If Panametrics instructs you to send your instrument to a service center, it must
be shipped prepaid to the authorized repair station indicated in the shipping
instructions.
3.
Upon receipt, Panametrics will evaluate the instrument to determine the cause of
the malfunction.
Then, one of the following courses of action will then be taken:
If the damage is covered under the terms of the warranty, the instrument will be
repaired at no cost to the owner and returned.
If Panametrics determines that the damage is not covered under the terms of the
warranty, or if the warranty has expired, an estimate for the cost of the repairs at
standard rates will be provided. Upon receipt of the owner’s approval to proceed,
the instrument will be repaired and returned.
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