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Warranty Information
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B Digital
Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a particular instal-
lation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
(1)
Reorient or relocate the receiving antenna.
(2)
Increase the separation between the equipment and receiver.
(3)
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
(4)
Consult the dealer or an experienced radio/TV technician for help. Any special acces-
sories needed for compliance must be specified in the instruction.
CAUTION:
A shielded-type power cord is required in order to meet FCC emission limits
and also to prevent interference to the nearby radio and television reception. It is essen-
tial that only the supplied power cord be used. Use only shielded cables to connect I/O
devices to this equipment.
CAUTION:
Any changes or modifications not expressly approved by the guarantee of this
device could void the user’s authority to operate the equipment.
Please contact Panamax Customer Service for information regarding
battery replacement.
If you require technical support or equipment service, please contact
the Panamax Service Department at 800-472-5555. You may also
email [email protected].
All equipment being returned for repair must have a Return Authori-
zation (RA) number. To get an RA number, please call the Panamax
Service Department.
Before returning any equipment for repair, please be sure that it is ad-
equately packed and cushioned against damage in shipment, and that
it is insured. We suggest that you save the original packaging and use it
to ship the product for servicing. Also, please enclose a note giving your
name, address, phone number and a description of the problem.
Warning Notice
WARRANTY LIMITATION FOR INTERNET PURCHASERS
Panamax audio video products purchased through the Internet do not carry a valid War-
ranty unless purchased from an Authorized Panamax Internet Dealer! Authorized Pana-
max Audio Video Internet Dealers have sufficient expertise to insure warranty compliant
installations. For a list of Authorized Panamax Audio Video Internet Dealers go to www.
panamax.com.
CAUTION:
Audio/Video, computer and/or telephone system installations can be very
complex systems, which consist of many interconnected components. Due to the nature
of electricity and surges, a single protector may not be able to completely protect complex
installations. In those cases, a systematic approach using multiple protectors must be
employed. Systematic protection requires professional design. AC power, satellite cables,
CATV cables, A/V signal line cables or telephone/network lines entering the system must
pass through a Panamax surge protector. For additional information on how to protect
your system, please contact Panamax before connecting your equipment to the surge
protector.
THE LIMITED PRODUCT WARRANTY IS THE ONLY WARRANTY PROVIDED WITH
THIS PANAMAX PRODUCT AND ANY OTHER IMPLIED OR EXPRESSED WARRAN-
TIES ARE NON-EXISTENT.
This warranty may not be modified except in writing, signed by an officer of the Panamax
Corporation.
More detailed information is available at www.panamax.com. If you have any questions
regarding these requirements, please contact Customer Relations.
® 2009 Panamax, Inc., 1690 Corporate Circle, Petaluma, CA 94954 • www.panamax.com • 707-283-5900 • Fax 707-283-5901
Contacting Customer Service
LIMITED PRODUCT WARRANTY
Panamax warrants to the purchaser of this Panamax audio/video component style unin-
terruptible power supply, for a period of three (3) years from the date of purchase, that
the unit shall be free of defects in design, material, or workmanship, and Panamax will
repair or replace any defective unit.
You must notify Panamax within ten days of any event precipitating request for product
replacement. A return authorization (RA) number must first be obtained from the Pana-
max Customer Relations Department at www.panamax.com before returning the protec-
tor to Panamax. Once you obtain an RA number, please mark the number on the bottom
of the unit and pack it in a shipping carton/box with enough packing material to protect it
during transit. The RA number must also be clearly marked on the outside of the carton.
Ship the unit to Panamax. Please note that you are responsible for any and all charges
related to shipping the unit to Panamax. Original purchase receipts must accompany
any product return.
Upgrade Policy
Valid only in the United states and Canada
If your Panamax UPS sacrifices itself while protecting your connected equipment, you
have an option to upgrade to the latest technology.
Please go to our web sites www.panamax.com or contact Customer Relations at 800-
472-5555 for details.
2 Year Battery Warranty
Panamax warrants to the purchaser of this uninterruptible power supply for a period of
two (2) years from the date of purchase, that the batteries shall be free of defects in
design, material or workmanship, and Panamax will replace any defective battery.
