Palm IIIxe, Руководство пользователя

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Page 232 Warranty, Regulatory, and Other Product Information
Any Palm Computing platform application supplied by Palm Computing, Inc. that
makes correct use of Palm Computing platform date and time functions will not have a
problem transitioning to the year 2000. The date and time utilities for the Palm Comput-
ing platform use 32 bits to store seconds, starting at January 1, 1904. This approach al-
lows the correct representation of dates up to 6:28:15 A.M. on February 6, 2040.
Provided the product is still being sold, Palm Computing, Inc. will make software en-
hancements to remove this limitation to the Palm Computing platform well in advance
of this date.
If it appears that any Palm Computing product does not perform properly with regard
to such date-data on and after January 1, 2000, and Customer notifies Palm Computing,
Inc. before the later of April 1, 2000, or ninety (90) days after original purchase of the
product from Palm Computing, Inc. or its authorized reseller, Palm Computing, Inc.
shall, at its option and expense, provide a software update which would effect the prop-
er performance of the product, repair the product, deliver to Customer an equivalent
product to replace the product, or, if none of the foregoing is feasible, refund to Custom-
er the purchase price paid for the product.
Any software update or replaced or repaired Palm Computing product will carry a Year
2000 Limited Warranty for ninety (90) days after purchase or until April 1, 2000, which-
ever is later.
Customers using date and time utilities other than those supplied by Palm Computing,
Inc. should check with the developer to determine if the software will correctly handle
all of the subtle issues of date and time conversion.
Obtaining Warranty Service (Year 2000 Warranty Only)
Note : For warranty service under the Year 2000 Warranty, the customer must
contact Palm Computing, Inc.. For all other warranty service, the customer
must contact Franklin Covey Company.
Customer must contact a Palm Computing, Inc. Technical Support or Customer Service
center within the applicable warranty period to obtain warranty service authorization.
Dated proof of original purchase from Palm Computing, Inc. or its authorized reseller
will be required. Palm Computing, Inc. is not responsible for Customer products or
parts received without a warranty service authorization. In the United States, Palm
Computing, Inc. may ship a replacement product or part prior to receiving the original
product or part ("advance exchange"). If advance exchange is not available, then the re-
paired product or part will be shipped as soon as reasonably possible, which will be no
later than thirty (30) days after Palm Computing, Inc. receives the original product or
part. Repaired or replacement products will be shipped to Customer at Palm Comput-
ing, Inc.'s expense. The repair and replacement process for products or parts in locations
outside of the United States will vary depending on Customer's location.
Products or parts shipped by Customer to Palm Computing, Inc. must be sent prepaid
and packaged appropriately for safe shipment, and it is recommended that they be in-
sured or sent by a method that provides for tracking of the package. When an advance
exchange is provided and Customer fails to return the original product or part to Palm
Computing, Inc. within thirty (30) days from the date the warranty service authoriza-
tion is issued, Palm Computing, Inc. will charge Customer the then-current published