Packet Power
Multi-Circuit Monitor BGS16 User Manual V2.0
© 2021 Packet Power, LLC
Page 21 of 27
If you are using a panel map to translate pole-level readings into circuit-level readings
and not all readings are present, ensure that:
o
The panel map is loaded and active on your master gateway.
o
Peering is enabled on the master gateway.
o
The IP address for all peer gateways has been entered on the master gateway.
If V readings are present but A and W are missing:
o
If only one reading is missing, follow the process listed in the Maintenance
section of this document to remove the associated CT and re-install it on the
conductor. Disconnect the CT from the lead and reconnect it, ensuring a clean
connection.
o
If a number of readings are missing, ensure the CT Interconnect Cable is
securely connected to the associated CT Interconnect Board.
If the BGS16 powers on but no meters are able to establish communications with a Gateway,
contact Packet Power support.
