16
NEO 1.6 EU-En 200116-20
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Troubleshooting
Problem
Cause
Cure
Glass is Dirty
1. Wood is wet
- Use dry wood
2. Turning down air control
- Do not turn down until
or damper too soon
a) there is a good bed of coals
b) the wood is charred
3. Draft too low
- Improper chimney height and / or diameter
- Chimney plugged or restricted, check flue
- Provide outside air for combustion
4. Door gasket leakage
- Replace gasket
- Check latch
Excessive Creosote Buildup - See 1,2,3, above.
Low Heat Output
1. Wood is wet
- Use dry wood
2. Fire too small
- Build a larger fire
3. Draft too low
- Chimney plugged or restricted, inspect and clean
Stove Won't Burn
1. Combustion air supply blocked - Check outside air supply for obstruction
- Check that room air cover is removed
2. Draft too low
- Chimney plugged or restricted, inspect and clean
- Chimney oversized or otherwise unsuitable,
consult
Dealer
Replacement Parts - NEO 1.6
(WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION)
ITEM DESCRIPTION
PART NO.
2............Embossed Panel Set .................... NE16.78375XX
3............Door Catch .......................................... NE16.7825
4............Ash Lip .......................................... NE16.5037701
6............Gasket Guide/Glass Retainer .............. NE16.7818
7............Replacement Glass (c/w Tape) .... NE16.5034700
8............Door Gasket Kit ............................... WODC.DG58
9............Door Casting, Black ....................... NE16.5037700
10 ..........Door Handle Assembly ........................ NE16.7817
11 ..........Side Shield Bracket ........................... NE16.78376
12 ..........Firebrick Set ........................................NE16.BRIC
13 ..........Brick Rail, Left/Right ..................... NE16.RAILSET
14 ..........Replacement Baffle Kit ....................NE16.BAFKIT
15 ..........Baffle Pin .........................................SSER.125001
16 ..........Ash System ..................................... NE16.LGADA
17 ..........Left Support, Black .............................NE16.78115
17b ........Right Support, Black ......................... NE16.78125
18 ..........Ash Dump Assembly ........................... NE16.7857
19 ..........Ash Drawer........................................ NE16.78352
20..........Air Shutter Assembly ........................... NE16.7826
21..........Secondary Air Control Assembly ........... NE16.7833
All parts may be ordered from your nearest Pacific Energy dealer.
Contact Pacific Energy for the location of the dealer nearest you.
22..........Trivet .............................................. NE16.5037704
23..........Levelling Feet (4pcs.) .................... NE16.5049765
24..........Lower Grill Assy. ............................ NE16.5037703
25..........Upper Grill ..................................... NE16.5037702
Colour Codes, XX:
COLOUR CODES
Black ......BK
Black Pearl.........BP
Ivory .......IY
Coffee Brown.....CB
Blue ........BE Copper...............CU
Red ........RD Titanium.............TI
