OWC Jupiter Mini-SAS
WArrAnty infOrMAtiOn
WaRRanTY
OWC 3-Year Jupiter™ Storage Solution Limited Warranty
LIMITED WARRANTY I EXCLUSIONS & LIMITATIONS I OBTAINING SERVICE
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Limited Warranty: 3 years
LIMITED WARRANTY
Other World Computing, Inc. (“OWC”) offers a 3-year limited warranty from original invoice date on all new Jupiter storage
solutions (OWC is not responsible for drive data**) covering defects in materials and workmanship under normal use to the
original end-user purchaser. This limited warranty is limited, at OWC’s sole option and discretion, to either: (1) replacement of
defective parts with new or re-furbished parts, which may require user-install, (2) exchange of the product, with same or feature
comparable product, or (3) refund of purchase price. This limited warranty does not include labor for repair. OWC may request
that you replace defective parts that OWC provides in fulfillment of its warranty obligation. A replacement product or part
assumes the remaining warranty of the original product. Please contact OWC for complete details. No OWC reseller, agent, or
employee is authorized to make any modification, extension, or addition to this warranty.
EXTENSIONS, SERVICE ENHANCEMENTS, AND TRANSFERS
Extensions of your Limited Warranty may also be available after your purchase. Cables and other consumables and battery back
up units are not covered under any extended warranty beyond the original 3 years. See
for more
details.
If you purchased a service contract with OWC, service will be provided to you under the terms of the service agreement. Please
refer to that contract for details on how to obtain service. See
for more details.
Limited Warranties on Jupiter storage systems are non-transferable and only provided to original OWC customers and original
customers of OWC licensed resellers.
EXCLUSION OF ALL OTHER WARRANTIES
FOR ALL CUSTOMERS.
This Limited Warranty applies only to OWC Jupiter storage solutions. The Limited Warranty does not
apply to any other OWC hardware products or software, even if packaged or sold with an OWC Jupiter storage product. This
warranty does not include coverage of any third party installation service. OWC does not warrant that the operation of the
Jupiter storage product will be uninterrupted or error-free. OWC is not responsible for damage arising from failure to follow
instructions relating to the Jupiter storage product’s use.
This Limited Warranty does not apply: (a) to damage caused by use with non-compatible products; (b) to damage caused by
accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside
the permitted or intended uses described by OWC; (d) to damage caused by or fees incurred due to service (including upgrades
and expansions) performed by anyone who is not a representative of OWC or an OWC Authorized Service Provider; (e) to a Jupiter
storage product or part that has been modified to alter functionality or capability without the written permission of OWC; (f) to
consumable parts, such as batteries and cables, unless damage has occurred due to a defect in materials or workmanship of the
Jupiter storage product; (g) to damage caused by normal wear and tear; (h) to products for which OWC has not been paid; (i) to
damage caused by failure to follow the product instructions or failure to perform preventive maintenance; or (j) if any OWC serial
number has been removed or defaced.
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