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Form No. OVMISAM-0321

18

Symptom

Probable Cause

Corrective Action

Oven does not operate (blank 
touchscreen).

Unit unplugged.

Make sure unit is plugged in.

Power I/O (on/off) switch in 

O

 (Off) position.

Power I/O

Switch (on)

Power

Cord

Power

Cord

Move Power I/O switch to the 

I

 

(On) position.

Unit connected to incorrect power supply.

Refer to SPECIFICATIONS section for unit electrical 
specifications. Contact a qualified electrician to determine 

and install proper voltage and size electrical receptacle.

Oven does not operate 
(touchscreen active).

Oven door not closed.

Close oven door. Unit will not operate with door open.

Oven door damaged or not sealing properly.

DO NOT attempt to use oven. Contact Authorized Service 

Agent or Ovention Hotline for assistance.

Improper cooking of food.

Incorrect setpoint temperature or recipe 
selection.

Verify desired setpoint temperature and recipe selection. 
Change to proper settings, if necessary (refer to 
OPERATION section).

Oven not heating.

Power I/O (on/off) switch in 

O

 (Off) position.

Move Power I/O switch to the 

I

 (On) position.

Temperature High Limit switch has tripped.

Temperature

High Limit

Reset Button

Temperature

High Limit

Reset Button

Using a pen, screwdriver, or 
other similar device, press the 
Temperature High Limit Reset 
Button located on the right side 
of the oven near the top. If 
switch continues to trip, contact 

Authorized  Service  Agent  or 

Ovention Hotline for assistance.

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by qualified personnel only. 
Service by unqualified personnel may lead to electric 
shock, burn, or possible exposure to microwave energy.

WARNING

ELECTRIC SHOCK HAZARD: Place unit in standby, allow 
unit to cool, turn OFF power switch, and unplug unit before 
performing any cleaning, adjustments, or maintenance.

NOTE:  To locate an Authorized Ovention

®

 Service Agent, access 

the Ovention website at www.oventionovens.com and 
select the Service & Support tab, or call the Ovention 
Hotline at 855-298-OVEN(6836).

Содержание MiSA-a12

Страница 1: ...r falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesi n o muerte Este manual contiene importante informaci n sobre seguridad concerniente al mantenim...

Страница 2: ...Programming Categories Recipes 11 Editing Creating Setpoint Temperatures 13 Changing Temperature Unit of Measure 14 Uploading from a USB Drive 15 Maintenance 16 General 16 Daily Cleaning 16 Weekly Cle...

Страница 3: ...plug configuration If plug and receptacle do not match contact a qualified electrician to determine and install proper voltage and size electrical receptacle Unit must be grounded properly Failure to...

Страница 4: ...it and void warranty Improper cleaning of oven could damage catalyst and will void unit warranty Wear protective rubber gloves and protective eye wear when cleaning unit Do not cover any part of oven...

Страница 5: ...ooking and finishing Microwave heating is adjustable in intensity and duration and convected air heating is adjustable in temperature intensity and duration by developing using programmed recipes on t...

Страница 6: ...er and verification of unit electrical information Plug Configurations Units are equipped with an electrical cord and plug appropriate for the electrical rating of the unit Unit must be connected to a...

Страница 7: ...he shipping bands from around the oven packaging 3 Remove tape and protective packaging from all surfaces of the unit 4 Open the oven door and remove the included Ovention Oven Cleaner cook plate and...

Страница 8: ...n oven These items may explode In the event of emergency unplug unit CAUTION BURN HAZARD Some exterior surfaces on unit will get hot Avoid unnecessary contact with unit Pan tray will be very hot upon...

Страница 9: ...r is left open for more than 15 seconds during a cooking sequence a Close Door pop up will appear on the touchscreen 1 Make sure the oven chamber has reached setpoint temperature The Categories screen...

Страница 10: ...oor CAUTION BURN HAZARD Always use a paddle pan gripper or other utensil to load and unload food product The touchscreen will return to the Recipes screen NOTE Touch on the DONE screen to return to th...

Страница 11: ...Settings screen depending on the desired function Then refer to the appropriate procedure in this section Editing Creating Categories After touching EDIT CATEGORIES on the Settings screen the Edit Cat...

Страница 12: ...o edit create the recipe The Now Editing screen appears Touch to cancel changes and return to Edit Recipes screen Touch to save changes and return to Edit Recipes screen Touch to run a demo of the rec...

Страница 13: ...event active for editing The radio button will glow Cook Event 1 will appear in the left side box and the entire row will be highlighted 3 Touch Cook Event 1 in the left side box of the active cook ev...

Страница 14: ...eat step 4 to edit create additional setpoint temperatures 6 When setpoint temperature changes are complete touch twice to return to the Categories screen Changing Temperature Unit of Measure Use the...

Страница 15: ...ctions screen appears Touch to return to Settings screen Touch desired function USB Functions Screen IMPORTANT NOTE For the following USB functions the oven must be cool and in an idle state CONFIG IM...

Страница 16: ...brushes or scrapers to clean unit Oven must be inspected annually by an Authorized Service Agent NOTICE Wear protective rubber gloves and protective eye wear when cleaning unit Improper cleaning of o...

Страница 17: ...sing the non abrasive nylon scouring pad clean the interior surfaces and the inside of the oven door of the oven chamber Clean any other visible area affected by the grease from cooking as well Reappl...

Страница 18: ...Change to proper settings if necessary refer to OPERATION section Oven not heating Power I O on off switch in O Off position Move Power I O switch to the I On position Temperature High Limit switch h...

Страница 19: ...oes not return Contact Authorized Service Agent or Ovention Hotline for assistance Magnetron1 Over Heated The oven magnetron is experiencing abnormally high temperatures Please wait for it to cool to...

Страница 20: ...ore proceeding Refer to Shutdown procedure 1 Completely shut down and unplug the oven Refer to the Shutdown procedure in the OPERATION section 2 Remove two 2 1 4 hex screws that secure the top panel t...

Страница 21: ...he oven WARNING Completely shut down and unplug oven before proceeding Refer to Shutdown procedure 1 Completely shut down and unplug the oven Refer to the Shutdown procedure in the OPERATION section 2...

Страница 22: ...ERVICE PROCEDURES Heating Element Test Procedure Navigate to the Diagnostics screen and touch Check Components Toggle on each heater independently to verify that each heater turns on and pulls amperag...

Страница 23: ...t Procedure 1 Completely shut down and unplug the oven Refer to the Shutdown procedure in the OPERATION section 2 Remove the top panel and both side panels Refer to the appropriate procedures in this...

Страница 24: ...eel up and out of the blower housing 6 Remove the four 4 Philips head screws inside the blower housing that secure the housing to the element housing 7 Carefully slide the blower housing out the right...

Страница 25: ...Verify that the supply voltage is 208 240 V going into the motor WARNING Completely shut down and unplug oven before proceeding Refer to Shutdown procedure Verify all gears are mated together and that...

Страница 26: ...o the magnetron and remove the thermal disc 5 Install the new thermal disc by reversing the steps above Philips Screw Thermal Disc Magnetron Magnetron Cooling Fan Testing Troubleshooting NOTE Magnetro...

Страница 27: ...ly Rear Cooling Fan Finger Guard Philips Screw Central Cooling Fan Testing Troubleshooting NOTE Central cooling fan is on only when magnetrons are on and for two minutes after magnetrons turn off Veri...

Страница 28: ...ing Navigate to the Diagnostics screen and touch Check Components Turn on both the magnetrons and the heaters Verify that both the magnetrons and the heaters are showing an amperage draw If any are sh...

Страница 29: ...Clip Orange Slider Electromechanical Relay Thermal Cutoff Switch Testing Troubleshooting If the temperature of the oven is below 300 F and the thermal cutoff switch will not reset when the button is p...

Страница 30: ...bove Hex Nut Capacitor Mounting Bracket Capacitor Capacitor Transformer Support Brace Transformer There are two transformers in the unit Perform the Testing Troubleshooting on both and replace as nece...

Страница 31: ...cessary Testing Troubleshooting DANGER Completely shut down and unplug oven before proceeding Refer to Shutdown procedure Measure the resistance of the magnetron using an ohmmeter a Disconnect all lea...

Страница 32: ...ouble mini circuit breaker and the shunt must be removed from the DIN rail together Once they are off the DIN rail they can be separated 5 Install the new double mini circuit breaker by reversing the...

Страница 33: ...Form No OVMISAM 0321 33 NOTES...

Страница 34: ...Form No OVMISAM 0321 34 NOTES...

Страница 35: ...Form No OVMISAM 0321 35 NOTES...

Страница 36: ...ts the Product shall void this warranty The warranty expressly provided herein may only be asserted by Customer and may not be asserted by Customer s customers or other users of the Products provided...

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