
128 CHAPTER TWENTY
Obtaining service
Obtaining service
20
Obtaining service
Otodynamics or its authorised distributor will replace or service, free of
charge, this Otocheck during the period of warranty, where the fault is not
associated with misuse. Servicing after that period will be provided at
reasonable cost.
Probes failing because of faulty construction will be replaced subject to
inspection. Probes must be treated with care. Do not allow cleaning fluid to
enter the sound tubes.
When sending equipment to Otodynamics for service or repair, please
ensure all items, particularly the instrument and probe, are clean and free
from contamination. Otodynamics cannot guarantee the equipment will be
contamination free when returned to you and suggest that it is cleaned in
accordance with your infection control protocols before being put back into
use.
Please contact your distributor or Otodynamics for advice before returning
an item for repair. You will be asked for your instrument serial number,
which can be found on the back of the Otocheck.
Otodynamics Ltd.
30-38 Beaconsfield Road
Hatfield
Hertfordshire AL10 8BB
UK
Tel:
+44 1707 267540
Fax:
+44 1707 262327
E-mail: [email protected]
www.otodynamics.com