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Known Issues

■

See your server service manual for the fan module replacement procedure.

■

For procedures to clear the fault, refer to the 

Oracle ILOM 3.2 Documentation Collection

 at

https://docs.oracle.com/cd/E37444_01/index.html

.

Active LED does not flash when using on-board SATA

controller (ICH10) with an SSD

Bug ID 15799738

When the solid state drive (SSD) is connected directly to the on-board SATA controller

(ICH10), the SSD LED is ON when it is idle, and OFF when the SSD is busy (reading or

writing). By design, the LED does not flash during SSD activity as is normal with HDDs.

Affected hardware:

■

Sun Fire X4170 M2 Server

■

Sun Fire X4270 M2 Server

Workaround:

This is expected behavior, and can be safely ignored.

Fan could fail if AC power is removed then restored in five

seconds or less

Bug ID 15686289

When AC power is removed for five seconds or less, the system fails to power on and a /SYS/

FB/FM# fan component might be shown as faulted.

Affected hardware:

■

Sun Fire X4170 M2 Server

■

Sun Fire X4270 M2 Server

Workaround:

Allow at least 10 seconds for AC power to discharge before restoring power.

Fan OK/Fault status LED is not lit when host power is off

Bug ID 15623078

22

Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018

Содержание Sun Fire X4170 M2

Страница 1: ...Sun Fire X4170 M2 and X4270 M2 Servers Product Notes Part No E22382 19 July 2018 ...

Страница 2: ......

Страница 3: ...ty of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and it...

Страница 4: ...n des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesu...

Страница 5: ...Operating Notes 14 Oracle ILOM Deprecation Notices and Important Operating Notes 16 Oracle ILOM Important Operating Notes 17 Power Management Important Operating Notes 19 Documentation for Sun Fire X4170 M2 and X4270 M2 Servers 20 Known Issues 20 Hardware Known Issues 21 Software and Operating Systems Known Issues 26 Oracle ILOM Known Issues 36 Documentation Known Issues 43 Resolved Issues 45 Orac...

Страница 6: ...dates From My Oracle Support 51 Download Firmware and Software Updates From My Oracle Support 51 Installing Updates Using Other Methods 52 Oracle Support 53 6 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes July 2018 ...

Страница 7: ...nistrators network administrators and service technicians Required knowledge Users should have an advanced understanding of server systems Product Documentation Library Documentation and resources for these products and related products are available at https docs oracle com cd E19762 01 and https docs oracle com cd E19245 01 Feedback Provide feedback about this documentation at https www oracle c...

Страница 8: ...8 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes July 2018 ...

Страница 9: ...Operating Systems on page 11 Review important operating notes Important Operating Notes on page 12 Locate the documentation library for this product Documentation for Sun Fire X4170 M2 and X4270 M2 Servers on page 20 Review known issues Known Issues on page 20 Review resolved issues Resolved Issues on page 45 Download the latest firmware and software updates Getting Server Firmware and Software on...

Страница 10: ... 01 02 1 3 2 3 0 14 11 b 08 06 01 08 1 3 1 3 0 14 11 a 08 06 01 08 1 3 3 0 14 11 08 06 01 08 1 2 3 3 0 9 27 c r60665 08 04 03 01 1 2 2 3 0 9 27 b r60221 08 04 03 01 1 2 3 0 9 27 r58107 08 04 01 10 1 1 3 0 9 22 08 03 01 03 1 0 3 0 9 15 08 01 04 05 Versions of Intel Microcode and Reference Code Used in the BIOS Firmware The following table lists the versions of the Intel Microcode and Reference Code...

Страница 11: ... 3 1 1 3 2 and 3 3 Oracle Solaris 11 11 11 Oracle Solaris 10 10 09 Oracle Solaris 10 9 10 and Oracle Solaris 10 8 11 Windows Server 2008 SP2 64 bit Windows Server 2008 R2 SP1 Windows Server 2008 R2 Red Hat Enterprise Linux RHEL 5 5 5 6 5 7 5 8 6 0 6 1 and 6 2 64 bit SUSE Linux Enterprise Server SLES 10 SP3 and SP4 64 bit SUSE Linux Enterprise Server SLES 11 64 bit and SLES 11 SP1 and SP2 64 bit VM...

Страница 12: ... source for all Oracle OS and application downloads To access Oracle Software Delivery Cloud go to https edelivery oracle com Important Operating Notes This section includes important operating information and requirements for the Sun Fire X4170 M2 and X4270 M2 Servers Software and Critical Patch Updates on page 12 Hardware Important Operating Notes on page 14 Oracle ILOM Deprecation Notices and I...

Страница 13: ...Although a minimum operating system release is supported updating to the latest OS release will ensure that you have the most up to date software and security patches To confirm that you have the latest OS release refer to the Oracle Hardware Compatibility Lists See Supported Operating Systems on page 11 For details about the current system software update see Important Install Latest OS Updates P...

Страница 14: ... docs Ensure that you perform the preparatory steps described in that document before updating the firmware Note Occasionally after installing the firmware the Oracle ILOM web interface cannot display the power state correctly on the power control page To correct this problem clear your browser cache before logging in to the Oracle ILOM web interface Hardware Important Operating Notes SP Might Reb...

Страница 15: ...ash file in the release a Use the net config command to set ipdiscovery managementport and other configurations You can list the configuration parameters using the show command b Use the net dhcp command to obtain the IP address if ipdiscovery is configured as DHCP c Use the net flash TFTP server IP address path to flash file command to flash Oracle ILOM Diagnosing SAS Data Path Failures on Server...

Страница 16: ...the interruption to the communication in the path between the RAID controller and the disks Oracle Service personnel can find more information about the diagnosis and triage of hard disk and SAS data path failures on x86 servers at the My Oracle Support web site https support oracle com Refer to the Knowledge Article Doc ID 2161195 1 If there are multiple simultaneous disk problems on an Exadata s...

Страница 17: ...ertificate Present Behavior An earlier version of the default SSL self signed certificate is provided by Oracle ILOM Future Behavior A newer version of the default SSL self signed certificate will be provided in a future Oracle ILOM firmware release Impact to Customer Configuration After updating to a future firmware release users connecting to Oracle ILOM through the web interface will need to ac...

Страница 18: ...red For further details about how to configure the properties on the Network Settings page click the More Details link 4 Click Save to save your network property changes in Oracle ILOM Note All user sessions on the SP are terminated upon modifying and saving IP network property changes To log back in to Oracle ILOM use the newly assigned service processor IP address To modify the SP network settin...

Страница 19: ...ssor IP address Ensuring Successful File Transfers from Oracle ILOM Do not use the and special characters in the password of a target host If the target host password includes these special characters file transfers fail from Oracle ILOM to the target host when using Uniform Resource Identifier URI to perform the file transfer Examples of these file transfers include using host storage redirection...

Страница 20: ...and updated product notes for the Sun Fire X4170 M2 and X4270 M2 Servers go to the following sites For Sun Fire X4170 M2 https docs oracle com cd E19762 01 For Sun Fire X4270 M2 https docs oracle com cd E19245 01 Known Issues The following sections provide the latest information about known issues on the Sun Fire X4170 M2 and X4270 M2 Servers Hardware Known Issues on page 21 Software and Operating...

Страница 21: ...ge 24 Systems with the Sun Storage 6 Gb SAS PCIe Internal HBA become unbootable after upgrading ILOM BIOS firmware from SW 1 3 to 1 6 1 7 or 1 8 on page 25 System Might Shut Down Due to a Fan Module Failure Bug ID 15725346 After some fan module failures you can replace the fan module without shutting down the server However once you remove the failed fan module you must insert the replacement fan ...

Страница 22: ... does not flash during SSD activity as is normal with HDDs Affected hardware Sun Fire X4170 M2 Server Sun Fire X4270 M2 Server Workaround This is expected behavior and can be safely ignored Fan could fail if AC power is removed then restored in five seconds or less Bug ID 15686289 When AC power is removed for five seconds or less the system fails to power on and a SYS FB FM fan component might be ...

Страница 23: ...annel Adapter PCIe option card X4242A is installed in slot 1 2 4 or 5 on the Sun Fire X4270 M2 Server An example of the error message is 17 12 29 2010 03 10 39 Processor SM BIOS Uncorrectable CPU complex Error Asserted Affected hardware Sun Fire X4270 M2 Server Sun Quad Data Rate QDR InfiniBand Host Channel Adapter PCIe option card X4242A Workaround Move the Sun Quad Data Rate QDR InfiniBand Host ...

Страница 24: ...nux Enterprise Server SLES 11 SP1 Red Hat Enterprise Linux RHEL 6 0 Release 1 3 through 1 10 1 Workaround None This message can be safely ignored Memory initialization warning message shows mixed LV RV DIMM population Bug ID 15749536 A memory initialization warning tells the user that mixed LV RV DIMMs are populating the motherboard Affected hardware and software Sun Fire X4170 M2 Server Sun Fire ...

Страница 25: ...ion ROM code is running when the following banner is displayed LSI Corporation MPT SAS2 BIOS Copyright 2000 2010 LSI Corporation Systems with the Sun Storage 6 Gb SAS PCIe Internal HBA become unbootable after upgrading ILOM BIOS firmware from SW 1 3 to 1 6 1 7 or 1 8 Bug ID 16868222 When upgrading the Oracle ILOM and BIOS firmware of the Sun Fire X4270 M2 with an installed Sun Storage 6 Gb SAS PCI...

Страница 26: ... service on page 31 Oracle Linux or RHEL OS boot fails after one or more Sun Flash Accelerator F20 PCIe HBAs are added on page 32 Disk address changes after warm reboot of Oracle Linux 6 1 on page 33 Error messages appear in RHEL 6 1 related to PCI and GHES on page 33 During a reboot of the system a kernel panic might occur on page 34 InfiniBand Host Channel Adapter might fail after Oracle Linux 6...

Страница 27: ... 16868222 If your server is equipped with a Sun Storage 8 Port 6Gbps SAS 2 PCIe HBA Internal before upgrading from SW 1 3 to SW 1 6 or SW 1 7 you must first upgrade the firmware on your Sun Storage 8 Port 6Gbps SAS 2 PCIe HBA Internal to version 11 05 02 00 or newer Otherwise the server repeatedly reboots shortly after initializing the Sun Storage 8 Port 6Gbps SAS 2 PCIe HBA Internal Affected Hard...

Страница 28: ...y initialization Asserted 8 08 09 2011 16 40 34 System Firmware Progress Primary CPU initialization Asserted 9 08 09 2011 16 41 42 System Firmware Progress Management controller initialization Asserted a 08 09 2011 16 41 42 System Firmware Progress Secondary CPU Initialization Asserted b 08 09 2011 16 41 42 Memory Uncorrectable Error Asserted OEM Data 2 0x00 OEM Data 3 0x04 c 08 09 2011 16 41 54 S...

Страница 29: ...ng messages appear when booting a server with Oracle Solaris 10 that has a Sun InfiniBand Dual Port 4x QDR PCIe Low Profile Host Channel Adapter M2 card For example NOTICE unsupported 64 bit prefetch memory on pci pci bridge 128 3 0 NOTICE hermon0 error during attach UAR BAR mapping NOTICE hermon0 driver failed to attach UAR BAR mapping WARNING kstat_create unix 0 hermon_rsrc_cache00000000 namespa...

Страница 30: ...ll be taken off line when the system is rebooted Affected hardware Sun Fire X4170 M2 Server Sun Fire X4270 M2 Server Sun Quad Data Rate QDR InfiniBand Host Channel Adapter PCIe option card X4242A Solaris 10 Update 11 Workaround In the BIOS Setup Utility disable the PCIe 64 bit resource allocation PCI MMIO 64 Bits Support The hermon driver for the Sun Quad Data Rate QDR InfiniBand Host Channel Adap...

Страница 31: ...r Releases 1 0 through 1 10 1 Workaround To avoid this issue reboot the system after running Pc Check After running Pc Check diagnostics an operating system install or boot might hang at the GRUB menu Bug ID 15650361 After running Pc Check if you attempt to install or boot an operating system the install or boot might hang at the GRUB menu Affected hardware and software Sun Fire X4170 M2 Server Su...

Страница 32: ...ator F20 PCIe HBA TA FAS S31E96GB N is added and RHEL 5 x or Oracle Linux 5 x is installed without changing the boot order and GRUB boot loader then RHEL Oracle Enterprise Linux will not boot up successfully and the screen will show No Active Partition Affected hardware and software Sun Fire X4170 M2 Server Sun Fire X4270 M2 Server Sun Flash Accelerator F20 PCIe HBA Oracle Linux 5 x Red Hat Enterp...

Страница 33: ...ot hd0 0 kernel vmlinuz 2 6 32 71 el6 x86_64 ro root dev mapper vg0 lv0 rd_LVM_LV vg0 lv0 rd_LVM_LV vg0 lv1 rd_NO_LUKS rd_NO_MD rd_NO_DM LANG en_US UTF 8 SYSFONT latarcyrheb sun16 KEYBOARDTYPE pc KEYTABLE us crashkernel auto scsi_mod scan sync Error messages appear in RHEL 6 1 related to PCI and GHES Bug ID 15743094 Errors appear in RHEL 6 1 related to PCI and generic hardware error source GHES Fo...

Страница 34: ...ugh 1 10 1 Workarounds A patch has been issued to fix this issue You can download the patch at https bugzilla redhat com attachment cgi id 336296 action diff InfiniBand Host Channel Adapter might fail after Oracle Linux 6 5 is installed Bug ID 17899109 After installing Oracle Linux 6 5 the InfiniBand PCIe Host Channel Adapter card might stop working Affected hardware and software Sun Fire X4170 M2...

Страница 35: ...and 7 0 with UEK3QU4 3 8 13 55 and any older UEK3 kernels Release 1 7 4 through 1 10 1 Workaround If this issue occurs perform a manual reset on the system This issue will be fixed in a future UEK kernel System experiences frequent hard resets with freeipmi bmc watchdog installed Bug ID 20367749 The system experiences frequent hard resets when Oracle Linux 6 6 with the freeipmi bmc watchdog watchd...

Страница 36: ...nd No workaround is needed You can ignore the message Oracle ILOM Known Issues In chip connectivity between the SP and host OS is not supported when using sideband network port sharing on page 38 Multiple Oracle ILOM Remote Console sessions on the same SP can cause the KVMS interface to fail on page 39 SP restore is only partially successful and logs an error on page 39 BIOS is not updated when us...

Страница 37: ...y limitation Bug ID 27441441 When the Oracle Server X4170 M2 or Oracle Server X4270 M2 is running a heavy workload the Oracle ILOM service processor SP might reboot due to insufficient memory Affected hardware and software Sun Fire X4170 M2 Server Sun Fire X4270 Server ILOM firmware release 3 2 11 20 Software Releases 1 10 and 1 10 1 Workaround Follow these guidelines when running Oracle ILOM 3 2 ...

Страница 38: ...mands to recover Note Use of the PreBoot utility is for Oracle Service personnel only a Use the net config command to set the ipdiscover managementport and so on Use the show command to list the configurations b Use the net dhcp command to get the IP address if ipdiscovery is set to DHCP c To flash Oracle ILOM use this command netflash tftp server IP address path to flash file In chip connectivity...

Страница 39: ... ILOM Remote Console menu bar select Devices Mouse then move the mouse SP restore is only partially successful and logs an error Bug ID 15620790 An SP restore is only partially successful and reports an error in the log If the serial console is in use during the restore properties related to the serial console cannot be restored and you will receive messages similar to the following Config restore...

Страница 40: ...ll guarantee that BIOS is updated For example use one of the following commands Using the Oracle ILOM web interface Remote Control Remote Power Control Power Cycle Using IPMI ipmitool power cycle Unable to launch Oracle ILOM Remote Console using JRE 1 6 0 U14 U15 and U16 Bug ID 15624521 If you try to launch the Oracle ILOM Remote Console through the web using some builds of Java Runtime Environmen...

Страница 41: ...nsole change the mouse mode setting from Absolute the default to Relative mode The mouse mode setting is located on the Remote Console KVMS tab in the server s Oracle ILOM web interface For instructions for setting Oracle ILOM Remote Console to Relative mode refer to the Oracle ILOM 3 2 x Documentation Collection To access the Oracle ILOM 3 2 x Documentation Collection go to https www oracle com t...

Страница 42: ... 1 Select the Power Management tab 2 Select the Limit tab 3 Next to the Power Limiting option uncheck Enabled 4 Click Save 5 Next to the Power Limiting option check Enabled 6 Click Save Windows Server 2008 R2 generates system event log warning when power is limited by Oracle ILOM power management Bug ID 15587516 When power is being limited by the Oracle ILOM Power Management feature the Windows Se...

Страница 43: ...w oracle com goto x4170m2 https www oracle com goto x4270m2 https docs oracle com cd E19762 01 index html https docs oracle com cd E19245 01 index html Sun Disk Management Overview Information about disk management for numerous servers Multiple links to servers documentation Find information about your server in one of the following libraries https www oracle com technetwork documentation oracle x...

Страница 44: ...oads details aspx familyid 14CA18B1 B433 4F62 8586 B0A2096460EB amp displaylang en http www microsoft com windowsserver2008 en us product documentation aspx https docs microsoft com en us previous versions windows it pro windows server 2012 R2 and 2012 hh831764 v ws 11 https www microsoft com en us download details aspx id 269 Sun LSI 106x RAID User s Guide Installer error messages on the Microsof...

Страница 45: ...olved Issues The following Oracle ILOM issues are resolved Oracle ILOM SNMP v3 traps are not delivered after SNMP engine ID change on page 45 Oracle ILOM Remote Console might hang on Windows client when redirecting a CD ROM image or floppy image on page 46 Oracle ILOM CLI shows incorrect HDD PRSNT value after storage drive has been hot removed or hot inserted on page 47 Oracle ILOM SNMP v3 traps a...

Страница 46: ...s snmp users create snmpv3 user create SP services snmp users newuser authenticationpassword sleep 10 seconds to give snmp enough time to make the change sleep 10 verify user show SP services snmp users newuser do a snmpget with that user to verify it configure alert set SP alertmgmt rules 1 type snmptrap sleep 10 seconds to give snmp enough time to make the change sleep 10 verify alert show SP al...

Страница 47: ...oved or hot inserted Bug ID 15632781 Oracle ILOM command line interface CLI shows an incorrect HDD PRSNT value after a storage drive has been hot removed or hot inserted Issue HDD PRSNT sensor status update is inconsistent after hot removal or hot insertion of a storage drive Sometimes the sensor status will update immediately and other times it does not Affected hardware and software Sun Fire X41...

Страница 48: ...1 DIMM 2 D4 chip 0 controller 0 channel 1 DIMM 1 D5 chip 0 controller 0 channel 1 DIMM 0 D6 chip 0 controller 0 channel 2 DIMM 2 D7 chip 0 controller 0 channel 2 DIMM 1 D8 chip 0 controller 0 channel 2 DIMM 0 Processor 1 D0 chip 1 controller 0 channel 0 DIMM 2 D1 chip 1 controller 0 channel 0 DIMM 1 D2 chip 1 controller 0 channel 0 DIMM 0 D3 chip 1 controller 0 channel 1 DIMM 2 D4 chip 1 controlle...

Страница 49: ...re releases The software releases are a set of downloadable files patches that include all available firmware software hardware drivers tools and utilities for the server All of these files have been tested together and verified to work with your server You must update your server firmware and software as soon as possible after a new software release becomes available Software releases often inclu...

Страница 50: ...un Fire Server then the product the specific server or blade and finally the software release version A software release contains all the updated software and firmware for your server or blade as a set of downloadable files patches including firmware drivers tools or utilities all tested together to be compatible with your server Each patch is a zip file that contains a ReadMe file and a set of su...

Страница 51: ...You need to update a combination of system firmware and OS specific software X4170 M2 X4270 M2 SW release Diagnostics Includes Oracle VTS diagnostics image You need the Oracle VTS diagnostics image X4170 M2 X4270 M2 release Hardware Installation Assistant Includes Oracle Hardware Installation Assistant recovery update ISO image You need to manually recover or update Oracle Hardware Installation As...

Страница 52: ...n and select Why use a plan 9 To review the ReadMe file for this patch click ReadMe 10 To download the patch for the software release click Download 11 In the File Download dialog box click the patch zip file name The patch for the software release downloads Installing Updates Using Other Methods In addition to using My Oracle Support you can install firmware and software updates using one of the ...

Страница 53: ...nformation refer to the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at https www oracle com goto ilom docs Oracle Support If you need help getting firmware or software updates you can call Oracle Support Use the appropriate number from the Oracle Global Customer Support Contacts Directory at https www oracle com us support contact 068555 html Sun Fire X4170 M2 and X4270 M2 ...

Страница 54: ...54 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes July 2018 ...

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