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Quick-Start Guide

1

Package Contents

1

2

Installation Instructions

1

TCP/IP (High Speed) Physical Installation

2

Hyosung TCP/IP Setup

2

Hantle (Tranax) TCP/IP Setup

4

Triton TCP/IP Setup

5

A

Appendix A: Troubleshooting

7

If your ATM is unable to complete a transaction

7

If you are expriencing intermittent problems
completing transactions

8

Common ATM Communication Error Codes

8

B

Appendix C: Warranty Information

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Содержание OC-250

Страница 1: ...Speed Physical Installation 2 HyosungTCP IP Setup 2 Hantle Tranax TCP IP Setup 4 TritonTCP IP Setup 5 A AppendixA Troubleshooting 7 If your ATM is unable to complete a transaction 7 If you are expriencing intermittent problems completing transactions 8 Common ATM Communication Error Codes 8 B AppendixC WarrantyInformation 9 ...

Страница 2: ... 2 3 STEP 1 Plug it in Plug in the power supply to a surge protector or bat tery back up If no surge protector or battery back up is avail able plug the power supply directly into the wall outlet Run the cord to the OC 250 and push into the POWER connection on the back of theWireless Gateway Securethecordbytwisting to the right The cord will lock in place STEP 2 Attach the antenna It is recommende...

Страница 3: ...MscapableofcommunicatingviaTCP IP The OptConnect OC 250 runs high speed transactions via TCP IP communication TCP IP communication significantly cuts transac tion speeds over dial up transactions requiring less time for your cus tomer to complete their transaction RunningTCP IP involves programming the ATM for this specific mode of communication You must have master password access to the ATM prog...

Страница 4: ...able Disable 2 x Cancel to Return STEP 2 Define TCP IP parameters for the ATM System Setup Terminal IP DHCP Disable IP Address 192 168 1 91 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 90 DNS Leave as is 2 x Cancel to Return STEP 3 Define Host IP Address and Port Host Setup Host Address 1 and 2 192 168 1 90 Host Setup Host Port 1 and 2 Consult the following table Processor Host Port Columbu...

Страница 5: ... the Operator Menu of your ATM using the Master Password If your ATM menus appear differ ently than described below please call OptConnect 877 678 3343 for further assistance STEP 1 Change the ATM communication mode from Dial Up toTCP IP Customer Setup Change Processor Communication Standard TCP IP Customer Setup Change Processor Standard 3 Option CRC En Disable Disable 3 x Cancel to Return STEP 2...

Страница 6: ...nclude RL1600 RL2000 RL5000 RT2000 FT5000 Once the physical installation is complete enter the Operator Menu of your ATM using the Master Password If your ATM menus appear differ ently than described below please call OptConnect 877 678 3343 for further assistance STEP 1 Change the ATM communication mode from Dial Up toTCP IP 6 Configure Terminal 6 Communication 8 Communica tion Protocal TCP IP Wi...

Страница 7: ... Diagnostics 7 Modem Ethernet 6 Configure Ethernet Settings 2 Subnet Mask 255 255 255 0 2 Diagnostics 7 Modem Ethernet 6 Configure Ethernet Settings 3 Default Gateway 192 168 1 90 4 x Enter to return to main menu 5 System Parameters 5 Restart the Terminal Enter Your ATM is now being restarted Once booted perform a balance inquiry If this transaction fails repeat steps 1 2 to verify correct program...

Страница 8: ...e a transaction Verify the Wireless Gateway is plugged in and the Status light is flashing For Dial Up transactions make sure the phone line is securely con nected to the Phone port on your ATM and the ATM POS Terminal on the Wireless Gateway For TCP IP transactions verify that the CAT5E Ethernet Patch Cable included is connected to an open Eth ernet port on your ATM and the Ethernet on the Wirele...

Страница 9: ...eck for the presence of any large neon signs drink coolers or ice freezers in the vicinity of the Wireless Gateway Such machines may produce interference which can affect the cellular signal If such ma chines are present reposition ATM and Wireless Gateway away from these sources of interference Common ATM Communication Error Codes Below is a list of the most common ATM Error Codes associated with...

Страница 10: ...purchase includes the Lifetime Extended Main tenance Plan The Lifetime Extended Maintenance Plan provides for a guaranteed replacement of equipment specified above in the event equipment fails This Plan remains in effect as long as Customer contin ues to pay monthly service charge Upon notification and diagnosis of problem OptConnect will ship a new or refurbished replacement unit to Customer at n...

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