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Installation Guide

Customer Support

OnStream is committed to providing the best possible customer support. Whether
you need help with product selection or you simply need an answer to a question
on installation or operation of your OnStream drive, our service and technical
support professionals are ready to help.

North America
Product & Sales Information

5 days a week, 12 hours a day
800-759-4621

Technical Support

7 days a week, 24 hours a day
877-234-3246North American
Headquarters

OnStream, Inc.
1951 South Fordham Street
Longmont, CO 80503
USA
Tel: (303) 772-9000
Fax: (303) 772-9001

www.onstream.com/contact

Europe

European Headquarters
OnStream B.V.
Lodewijkstraat 1
5652 AC Eindhoven
The Netherlands
Tel: +31.40.2724358
Fax: +31.40.2723101

SCSIInstallGuide.fm Page 22 Thursday, April 1, 1999 5:32 PM

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Содержание SC30

Страница 1: ...OnStream SC30 SC50 Digital Tape Drive Installation Guide Hardware and Software Installation Guide Document number 3122 255 5032 1 ...

Страница 2: ...ee as to its accuracy or completeness is given or implied OnStream Inc does not assume liability for any consequences resulting from its use or misuse Specifications and availability of goods mentioned in it are subject to change without notice Publication thereof does not convey nor imply any licence under patent or other industrial or intellectual property rights All trademarks are hereby acknow...

Страница 3: ... Cables 12 Securing your OnStream SC30 SC50 Digital Tape Drive in your Computer 15 Installing the Software 16 Installing your Server Backup Software 16 Installing OnStream Echo for your Workstation 16 Using OnStream ADR Cartridges 18 Inserting an OnStream ADR Cartridge into the Drive 18 Removing a Cartridge from the Drive 19 How to use OnStream ADR Cartridges 19 Taking Care of your OnStream Digita...

Страница 4: ...ii Installation Guide OnStream Warranty 26 ...

Страница 5: ...ape Drive is compatible with ARCserve IT from Computer Associates and Backup Exec from Seagate Software Included with your Digital Tape Drive is the innovative OnStream Echo software for workstations which enables gigabytes of extra drag and drop storage completely automatic daily backup and effortless organization of files on removable media OnStream s Digital Tape Drives deliver a unique level o...

Страница 6: ... T Set the SCSI ID jumper on your OnStream SC30 SC50 Digital Tape Drive T Install your OnStream SC30 SC50 Digital Tape Drive in your server or workstation T Install your server backup software or OnStream Echo workstation software Online User Guides A complete software user guide is supplied in Adobe Acrobat PDF format on the Installation CD ROM If you need more information while installing or usi...

Страница 7: ...tion issue About the OnStream Echo Software User Guide The OnStream Echo software User Guide is included as a separate Adobe Acrobat file on the OnStream SC30 SC50 Installation CD ROM Items Needed for Installation Make sure you have all the items shown in Figure 1 Figure 1 Contents of OnStream SC30 SC50 package Note OnStream has taken every precaution to ensure that your OnStream SC30 SC50 Digital...

Страница 8: ...mpty 5 inch drive bay SCSI controller card 50 MB of free hard drive space for OnStream Echo software Other supplier s software may have different space requirements To play high bit rate streaming video a 200MHz or faster Pentium processor is recommended If your computer does not have a SCSI controller card you must install one before continuing Contact your computer supplier for information Preca...

Страница 9: ...our computer and all attached devices when instructed T Static electricity can destroy sensitive electronic devices Your OnStream SC30 SC50 Digital Tape Drive is sealed and upon being correctly installed in your computer is grounded to prevent damage from static electricity Do not touch any of the components inside the drive Handle your OnStream SC30 SC50 Digital Tape Drive using the anti static b...

Страница 10: ...re 4 Figure 4 OnStream SC30 SC50 rear panel 1 Power connector Connects to a power cable inside your computer 2 SCSI ID pins There are four sets of jumpers that select the SCSI ID and termination for your OnStream SC30 SC50 Digital Tape Drive 3 SCSI Connector This is the connector through which your computer communicates with and transfers data to and from your OnStream SC30 SC50 Digital Tape Drive...

Страница 11: ...nation jumper on This SCSI ID is commonly used for tape devices and should work in most installations If the factory settings are appropriate for your installation skip this section If another device on your computer s SCSI Chain is already using ID 4 you must select an unused SCSI ID for your OnStream Digital Tape Drive If your OnStream Digital Tape Drive is not the last device on the SCSI chain ...

Страница 12: ...ly device on the SCSI chain SCSI ID 4 is the factory default setting SCSI ID 7 is usually reserved for the SCSI controller card Installing the Hardware Now that you have set the SCSI ID you can install your OnStream Digital Tape Drive In this section you will T Install your OnStream Digital Tape Drive drive in an empty 5 inch drive bay T Connect the SCSI and power cables T Secure your OnStream Dig...

Страница 13: ...PLUG your computer power cable from the wall outlet UNPLUG the power cable for all attached devices such as a printer from the wall outlet as well Figure 6 Unplug your computer and all attached devices Caution Unplug your computer and all attached devices before performing the next step ...

Страница 14: ...e your computer s cover The wide variety of computer cabinets makes it impossible to describe in detail the process of removing your specific computer cover Refer to your computer user s guide for detailed instructions 5 Remove the cover from an empty 5 inch drive bay as described in your computer user s manual ...

Страница 15: ...as shown in Figure 8 Figure 8 Slide spacer rails onto bottom of drive optional 7 Slide your OnStream SC30 SC50 Digital Tape Drive into the empty drive bay as shown in Figure 9 You can mount your OnStream SC30 SC50 Digital Tape Drive horizontally or vertically as necessary Figure 9 Slide your OnStream SC30 SC50 Digital Tape Drive into an empty drive bay Detail view Spacer rail installed Bottom of d...

Страница 16: ... Figure 10 Figure 10 Power connector required for your OnStream Digital Tape Drive Power connectors have 4 pins are usually white plastic and have two black wires one red wire and one yellow wire 2 Connect the power cable to the power connector on the back of your OnStream Digital Tape Drive as shown in Figure 12 Using the Power Splitter Cable If there is no free power connector in your computer o...

Страница 17: ...as shown in Figure 12 Connecting the SCSI Cable The SCSI cable is a ribbon cable wide and flat usually gray with a colored stripe on one edge The easiest way to locate a SCSI cable in your computer is to look for the cable attached to your SCSI controller Your computer user s guide should show you exactly where the SCSI controller is located in your computer If you are installing a new SCSI contro...

Страница 18: ...th Pin 1 on the controller connector 3 Connect the SCSI cable s other connector to the SCSI connector on the back of your OnStream Digital Tape Drive as shown in Figure 12 Make sure that the SCSI cable s color stripe is aligned with Pin 1 on your OnStream Digital Tape Drive as shown in Figure 12 49 50 1 2 1 2 4 T 5 G G 12 Power Host interface Colored stripe lines up with pin 1 Pin 1 SCSI cable Pow...

Страница 19: ...rive in its drive bay Caution Use only the screws supplied with your OnStream SC30 SC50 Digital Tape Drive Other screws may be too long and could damage your new drive Do not overtighten the screws 2 Replace your computer s cover 3 Plug in your computer and any other devices you unplugged earlier 4 Fill out and mail the Product Registration Card Doing so extends your limited warranty for an extra ...

Страница 20: ...ream Digital Tape Drive on a workstation all you have to do is install the OnStream Echo software To install the OnStream Echo software follow these steps 1 Turn ON your computer and allow it to boot 2 When your computer starts Windows may detect that new hardware your OnStream SC30 SC50 Digital Tape Drive has been installed If this happens you will see a dialog box like the one shown below Press ...

Страница 21: ...tream CD Setup program prompts you to select your drive type click the SC30 or SC50 radio button 5 Press the Install OnStream Echo button Figure 15 OnStream CD Setup main window 6 Follow all on screen instructions 7 When installation is complete restart your computer Note To get started using OnStream Echo right away refer to the Getting Started Guide For complete operating instructions refer to t...

Страница 22: ...eam SC30 SC50 Digital Tape Drive Note Do not touch the front edge of the OnStream ADR cartridge Fingerprints can damage the tape and drive wheel Refer to Figure 16 for a picture of an OnStream ADR cartridge Inserting an OnStream ADR Cartridge into the Drive 1 Press the eject button on the left side of your OnStream SC30 SC50 Digital Tape Drive s front panel as shown in Figure 16 The cartridge door...

Страница 23: ...eject an OnStream ADR cartridge Your OnStream Digital Drive must finish the current file copy operation and update the cartridge directory before ejecting the cartridge 2 Remove the cartridge immediately After a few seconds the cartridge door closes automatically Do not press on the door while it is open How to use OnStream ADR Cartridges Tape Rotation Makes Sense When defining the best tape rotat...

Страница 24: ...In addition to backup you will also want to consider implementing a solid archiving strategy That way you can clean up your hard drives and still have access to all of your old data just in case you need it And a good archiving strategy helps you get more out of your hard drives and can even delay that costly upgrade Taking Care of your OnStream Digital Tape Drive OnStream ADR Cartridges Your OnSt...

Страница 25: ...ase consult your anti virus software manual Symptom Possible Cause Solution The drive does not respond 1 Power or SCSI cable is not connected properly 2 Power or SCSI cable is damaged 1 Make sure the power and SCSI cables are firmly attached to the drive connectors 2 Check the power and SCSI cables for damage The drive does not respond or behaves erratically 1 The drive has a SCSI ID conflict with...

Страница 26: ...technical support professionals are ready to help North America Product Sales Information 5 days a week 12 hours a day 800 759 4621 Technical Support 7 days a week 24 hours a day 877 234 3246North American Headquarters OnStream Inc 1951 South Fordham Street Longmont CO 80503 USA Tel 303 772 9000 Fax 303 772 9001 www onstream com contact Europe European Headquarters OnStream B V Lodewijkstraat 1 56...

Страница 27: ...te speed 11 44 ips continuously variable Reliability Random bit error rate 1 1019 Error correction Reed Solomon double layer C1 72 66 7 C2 76 64 13 MTBF 200 000 hours Approvals CE FCC Class B UL CSA Power Requirements Voltage 5VDC 5 12VDC 10 Power consumption 12W nominal Environmental Operating temperature 50 F 104 F 10 C 40 C Humidity operational 30 to 80 noncondensing Shock 5 0G peak for 11ms ha...

Страница 28: ...rference and 2 this device must accept any interference received including interference that may cause undesired operation For Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil numérique respecte les limites...

Страница 29: ...to all safety warnings on printed your OnStream SC30 SC50 Digital Tape Drive and in this manual 4 Grounding and polarization This device is designed only to operate from a D C power supply in the computer which is generated from alternating current from a line outlet Ensure that adequate grounding is provided on the computer power supply 5 If the computer s AC power plug is fitted with a fuse ensu...

Страница 30: ...d of the purchase price for the Product Any new or reconditioned Product provided pursuant to this paragraph is warranted as provided herein for the remainder of the original Warranty Period The End User agrees to pay freight charges for Products returned to OnStream and to otherwise comply with OnStream s then current return materials authorization RMA policy including without limitation shipping...

Страница 31: ...IGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION 2 LIMITATION OF LIABILITY IN NO EVENT SHALL ONSTREAM BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCT INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT USE DATA OR OTHER ECONOMIC ADVANTAGE HOWEVER IT ARISES WHETH...

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