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RC-E User Manual

 

 

Contents 

 

Contents 

Introductions................................................................................................................................................ 7

 

Product Overview, RC-E ............................................................................................................................................. 7

 

About Updates ......................................................................................................................................................... 7

 

The RC-E Server (Management Server) .................................................................................................................. 7

 

The RC-E Recording Server .................................................................................................................................... 8

 

The Management Client (RC-E Manager)................................................................................................................ 8

 

The Download Manager ........................................................................................................................................... 8

 

System Requirements ................................................................................................................................................. 9

 

Computer Running Management Server.................................................................................................................. 9

 

Computer Running Recording Server or Failover Server ......................................................................................... 9

 

Computer Running Management  Client ................................................................................................................ 10

 

Computer Running  Log Server.............................................................................................................................. 10

 

Active Directory ...................................................................................................................................................... 10

 

Navigating the Built-in Help System .......................................................................................................................... 11

 

Installation and Removal .......................................................................................................................... 12

 

Installation Overview ................................................................................................................................................. 12

 

Installing RC-E on Virtual Servers .......................................................................................................................... 12

 

Install Management Server........................................................................................................................................ 13

 

Step 1: Internet Information Services ..................................................................................................................... 14

 

Step 2: RC-E Management Server Database ........................................................................................................ 15

 

Step 3: RC-E Management Server......................................................................................................................... 15

 

What's Next? .......................................................................................................................................................... 17

 

Install System Components....................................................................................................................................... 17

 

Part I—Downloading the Installer ........................................................................................................................... 17

 

Part II—Installing the Component .......................................................................................................................... 18

 

Recording Servers.................................................................................................................................................. 18

 

Failover Servers ..................................................................................................................................................... 20

 

Management Client ................................................................................................................................................ 21

 

Specify Recording Server Setup Parameters ......................................................................................................... 21

 

Install Log Server (Custom)....................................................................................................................................... 21

 

Installing Log Server............................................................................................................................................... 22

 

Important Port Numbers ............................................................................................................................................ 23

 

List of Ports Used by RC-E .................................................................................................................................... 23

 

Multiple Management Servers (Clustering) ............................................................................................................... 24

 

Prerequisites for Installing OnSSI RC-E in a Cluster.............................................................................................. 25

 

Installing RC-E in a Cluster .................................................................................................................................... 25

 

Upgrading RC-E in a Cluster .................................................................................................................................. 26

 

Multiple Recording Server Instances ......................................................................................................................... 26

 

Installing Multiple Recording Server Instances....................................................................................................... 27

 

Remove System Components................................................................................................................................... 27

 

Removing Management Server.............................................................................................................................. 27

 

Removing Download Manager and Log Server...................................................................................................... 27

 

Removing Management Client ............................................................................................................................... 28

 

Removing Recording Server .................................................................................................................................. 28

 

Upgrade from Previous Version ................................................................................................................................ 28

 

Prerequisites .......................................................................................................................................................... 28

 

Upgrading the Management Server ....................................................................................................................... 29

 

Upgrading Recording Servers ................................................................................................................................ 29

 

Upgrading a Management Client............................................................................................................................ 30

 

Upgrading Video Device Drivers ............................................................................................................................ 30

 

Installation Troubleshooting....................................................................................................................................... 30

 

On-Net Surveillance Systems, Inc. 

 

iii 

Содержание RC-E

Страница 1: ...RC E User Manual Recording Component RC E User Manual 2012 On Net Surveillance Systems Inc...

Страница 2: ...arising from the use of this information rests with the recipient and nothing herein should be construed as constituting any kind of warranty 2002 2012 On Net Surveillance Systems Inc All rights reser...

Страница 3: ...Downloading the Installer 17 Part II Installing the Component 18 Recording Servers 18 Failover Servers 20 Management Client 21 Specify Recording Server Setup Parameters 21 Install Log Server Custom 21...

Страница 4: ...Client 39 Management Client Menu Overview 40 Customize the Management Client s Layout 41 Activate Licenses 43 Manage Licenses 45 Remote Connect Services 46 About Remote Connect Services 46 Axis One Cl...

Страница 5: ...chitecture 177 Expand Collapse 178 Site Navigation Pane 178 Right clicking is not Selecting 178 Context Menu 178 Adding a Site to the Hierarchy 178 Accepting Inclusion in the Hierarchy 179 Connecting...

Страница 6: ...g Failover Servers to Recording Servers 195 Frequently Asked Questions 195 Failover Related Events 196 Database Corruption 197 Protect Databases from Corruption 197 Power Outages Use a UPS 197 Windows...

Страница 7: ...ates for our products offering improved functionality and support for new devices If you are an RC E system administrator it is recommended that you check the OnSSI website for updates at regular inte...

Страница 8: ...e typically installed on separate servers rather than on the management server itself The Management Client RC E Manager What Feature rich administration client for configuration and day to day manage...

Страница 9: ...R2 64 bit Microsoft Windows Server 2008 32 or 64 bit Microsoft Windows Server 2003 32 or 64 bit Furthermore to run clustering failover servers a Microsoft Windows Server 2003 2008 Enterprise or Data...

Страница 10: ...ver 2008 R2 64 bit or Microsoft Windows Server 2003 32 bit or 64 bit Running as a 32 bit service application Software Microsoft NET 4 0 Framework DirectX 9 0 or newer and Windows Help WinHlp32 exe whi...

Страница 11: ...the term zoom and every help topic containing the term zoom will be listed in the search results Clicking a help topic title in the search results list will open the required topic To go straight to t...

Страница 12: ...regularly and may be found on the OnSSI website As well on traditional servers installation can also take place on virtualized servers Installing RC E on Virtual Servers As mentioned it is possible to...

Страница 13: ...er SQL solution you choose make sure to have Microsoft NET Framework 3 5 Service Pack 1 installed on the management server computer running the SQL Server Express Edition even though Microsoft NET Fra...

Страница 14: ...pts for the Event Proxy installation if that checkbox was marked 8 After the Event Proxy is installed the RC E Management Server files are extracted and a screen appears listing the steps involved in...

Страница 15: ...ill prevent low disk performance IMPORTANT During the database preparation process you will be asked whether you want to create a new database use an existing database or overwrite an existing databas...

Страница 16: ...nt Server service will run You will be able to select either a predefined Network Service account see Select a Predefined Account Network Service on page 16 in which case the service will run whenever...

Страница 17: ...erver see Install Log Server Custom on page 21 and management server see Install Management Server on page 13 See installation details for each Read the End User License Agreement on the Product Licen...

Страница 18: ...uch security warnings appear accept security warnings by clicking Run or similar exact button text depends on your browser version Part II Installing the Component Select the relevant component for a...

Страница 19: ...to the domain in question If using network drives you should always specify a particular user account which has access to the network drives in question as the Recording Server service will not be abl...

Страница 20: ...er for temporary icon 5 Specify failover server setup parameters see Specify Recording Server Setup Parameters on page 21 6 Click Next 7 A failover server has two services o A Failover Server service...

Страница 21: ...er in question s media database The media database is the recording server s default storage area i e the default location in which recordings from connected cameras are stored in individual camera da...

Страница 22: ...text depends on your browser version 3 Run the installation file either directly or from the location you saved it to Follow the on screen installation guide 4 Verify specify the required installatio...

Страница 23: ...with other computers cameras etc What is a port A port is a logical endpoint for data traffic Networks use different ports for different types of data traffic Therefore it is sometimes but not always...

Страница 24: ...ternally used for example when SMTP events are received Any other port numbers you may have selected to use Examples If you have changed the IIS Default Web Site port from its default port number 80 t...

Страница 25: ...he Custom install option see Install Management Server step 3 see Install Management Server on page 13 for details Furthermore the specific user must have access to the shared network drive and prefer...

Страница 26: ...hen click Next 7 No storage is required for the service click Next 8 No registry settings should be replicated click Next 9 Verify that the cluster service is configured according to your needs then c...

Страница 27: ...e notification area on the server itself you can Stop and start each instance individually View status messages for each instance individually grouped on tabs Remove System Components If you are not a...

Страница 28: ...r you will not need to reconfigure your surveillance system configuration in any way although you may of course want to configure some of the new features in the new version Backward compatibility wit...

Страница 29: ...rver installation During this process you will be asked to specify the path to your license lic file 6 When the management server is installed the management server s web page will appear in a browser...

Страница 30: ...t Client Upgrading Video Device Drivers Before upgrading Video Device Drivers you must remove old Video Device Drives For information on how to remove upgrade install Video Device Drivers see Manage a...

Страница 31: ...e following 1 From Windows Start menu select Control Panel 2 In the Control Panel double click Add or Remove Programs 3 In the left side of the Add or Remove Programs window click Add Remove Windows C...

Страница 32: ...ve Programs 3 In the Add or Remove Programs window select RC C click Uninstall Change and then OK Solution 2 Set RC C Services to manual startup This solution lets you start the recording server witho...

Страница 33: ...abase or overwrite an existing database Pointing to the new location of the SQL Server select to use an existing database This will update the SQL connection string used by the management server and i...

Страница 34: ...ains a menu bar on page 35 and three panes see Panes Overview on page 36 When viewing logs the Management Client window typically contains only the menu bar see Menu Bar on page 35 the Site Navigation...

Страница 35: ...he following menus see Management Client Menu Overview on page 40 File Menu Edit Menu View Menu Action Menu Tools Menu and Help Menu Toolbar The Management Client s toolbar features the following opti...

Страница 36: ...view pane gives you access to management features Preview Pane Displays preview images from selected cameras or state information from selected microphones speakers inputs and outputs The example to t...

Страница 37: ...and overview of recording servers databases and archives Server Logs Access to the various logs of your RC E system Tip Right clicking items in the Site Navigation pane gives you quick access to mana...

Страница 38: ...s installed on the system Connected cameras databases are stored in the recording server s default storage area unless you specifically define that another storage area should be used for storing the...

Страница 39: ...therefore activate your licenses before the initial period ends since all recording servers and cameras for which no licenses have been activated will otherwise stop sending data to the surveillance...

Страница 40: ...are of the following when working with the Action menu concerning OnSSI Federated Architecture see OnSSI Federated Architecture Overview on page 173 To be able to delete a site without being connected...

Страница 41: ...w down performance To specify the number of preview images you want in your preview pane as well as their frame rate select Options General from the Tools menu Show Recording Streams By default the in...

Страница 42: ...tion is indicated by a gray area 2 Release the mouse to dock the pane at its current position Moving a Pane to a Docked Inner Position If you drag the pane to one of the inner layout elements the pane...

Страница 43: ...review pane s title bar To reopen the Preview pane see Panes Overview on page 36 select Preview Window from the Management Client s View menu Tip If the preview pane displays images from many cameras...

Страница 44: ...eate and save the file 3 Send the license request file by e mail to support onssi com Your license request will be verified and activated and an updated license file will be sent back to you via e mai...

Страница 45: ...a licensed in the RC E system with a new camera and have the new camera activated and licensed instead The total number of purchased device channels corresponds to the total number of cameras that are...

Страница 46: ...of the grace day period displayed on the License information page is for the first added but not activated camera The duration of the full grace day period can be found in a readme file which is avail...

Страница 47: ...setup a suitable Axis secure tunnel framework 6 Start the Axis One Click service from Services search for services msc on your machine Working with Axis One click Camera Editing the Axis Dispatch Serv...

Страница 48: ...overview pane you may group your cameras for an easier overview If you choose not to register your camera at the Axis dispatch service at this point you can do so later from the right click menu sele...

Страница 49: ...pane see Panes Overview on page 36 right click the required recording server and select Add Hardware The wizard offers you four ways of detecting and adding hardware devices Express recommended Addre...

Страница 50: ...isable the hardware but enable its devices if necessary When ready click Next 5 Select a default group for all device types or group the devices individually The devices are listed according to type f...

Страница 51: ...running on other recording servers check box to see if detected hardware is running on other recording servers Once detection is complete click Next 5 Wait while device specific information is collect...

Страница 52: ...pe of driver you want to add to speed up hardware detection o Address Specify the IP address of the hardware you want to add o Port Specify the port number to which the camera is added o Hardware driv...

Страница 53: ...t settings takes place on a more detailed level see Manage Cameras on page 75 Manage Inputs see Manage Input on page 88 and Manage Outputs see Manage Output on page 91 Editing Basic Hardware Settings...

Страница 54: ...n page 36 expand the required recording server right click the hardware device you wish to replace 2 From the menu that appears select Replace Hardware 3 The Replace Hardware wizard appears Click Next...

Страница 55: ...ded hardware for example for licensing or performance purposes 1 In the overview pane see Panes Overview on page 36 expand the required recording server right click the hardware device you wish to dis...

Страница 56: ...automatic transfer of recordings from a camera s or device s default database to another location This way the amount of recordings you are able to store will not be limited by the size of the device...

Страница 57: ...they are archived In our illustrated example recordings are archived when they have sifted down into the green area of the database cylinder or in other words when they are old enough to be archived T...

Страница 58: ...ras just as is the case when browsing recordings from cameras regular databases Backing Up Archived Recordings Many organizations want to back up their recordings using tape drives or similar Exactly...

Страница 59: ...SMTP if relevant plus the date and time of the most recent database record contained in the sub directory Naming structure Storage Path Storage name device name plus date and time of most recent recor...

Страница 60: ...rive What happens when the maximum size of an archive is reached When you create archives from the Storage tab see Storage Tab Recording Server Properties on page 65 you specify a maximum size limit f...

Страница 61: ...ers folder in the Management Client s Site Navigation pane and select the Recording Servers node 2 Right click the required recording server in the overview pane 3 From the menu that appears select Au...

Страница 62: ...le letting the new server inherit the settings of the old malfunctioning recording server do the following 1 Retrieve the recording server ID from the old recording server a In the Management Client s...

Страница 63: ...stalled you can verify change its basic configuration the following way How to Verify Change which Management Server a Recording Server Connects to In order to verify change a recording server s basic...

Страница 64: ...mes unavailable a failover server from the primary failover group will take over If you have also selected a secondary failover group a failover server from the secondary group will take over in case...

Страница 65: ...ge Tab Recording Server Properties On the Storage tab you are able to setup manage and view storage areas for selected recording servers For a more general introduction to storing and archiving see Ab...

Страница 66: ...ialog Network drives must be specified using UNC Universal Naming Convention format example server volume directory o Retention time Select a number of units and select either Days or Hours to specify...

Страница 67: ...e Creating an Archive within an Existing Storage Area on page 67 Creating an Archive within an Existing Storage Area A storage area has no default archive when it is created 1 To create an archive sel...

Страница 68: ...ing process should start If required you are able to make archiving take place very frequently in principle every minute all year round or very infrequently for example every first Monday of every 36...

Страница 69: ...n list 3 Click Yes Editing Settings for a Selected Storage Area or Archive 1 In the Recording and archiving configuration list to edit a storage area select its recording database To edit an archive s...

Страница 70: ...ot multicasting may not be different from broadcasting which can significantly slow down network communication What Is Multicasting In regular network communication each data packet is sent from a sin...

Страница 71: ...work interface card or if it has a network interface card with more than one IP address To use the recording server s default interface leave the value 0 0 0 0 IPv4 or IPv6 in the field If you want to...

Страница 72: ...recording server s public IP address on the Network tab To access the Network tab select the required recording server in the overview pane see Panes Overview on page 36 then select the Network tab i...

Страница 73: ...s Why Servers Require Time Synchronization When a client logs in to the surveillance system the client receives a token from the management server The token contains important security related time in...

Страница 74: ...rosoft com kb 223184 en us If these links do not work for you try searching www microsoft com see http www microsoft com http www microsoft com for time server time service synchronize servers or simi...

Страница 75: ...o to Manage Hardware on page 53 Enabling disabling as well as renaming of individual cameras takes place on the recording server hardware management level see Managing Hardware see Manage Hardware on...

Страница 76: ...restrictions on the network or on individual clients RC E will revert to unicasting sending of separate data packets to separates recipients Default microphone By defining a default microphone you ca...

Страница 77: ...tion check box When motion detection is disabled for a camera any motion detection related rules see Manage Rules on page 133 for the camera will not work Motion Detection Settings You are able to spe...

Страница 78: ...ng power used to carry out the analysis but will also mean a less accurate motion detection In the Detection method drop down box select the wanted detection method Ignoring Motion Detection in Parts...

Страница 79: ...are of it The blue exclude area indications will only appear in the preview image on the Motion tab not in any other preview images in the Management Client or access clients Pen size Use the Pen size...

Страница 80: ...ivacy mask regions in the preview image Showing the grid is not a requirement for selecting privacy mask regions even without the grid you are able to select privacy mask regions as described above Hi...

Страница 81: ...e patrolling profile 5 The preset position at the top of the list will be used as the first stop when the camera patrols according to the patrolling profile the preset position in second position from...

Страница 82: ...A number indicating the exact speed is displayed near the top right corner of the slider When required the number from 0 0001 very slow to 1 0000 default speed allows you to define exactly the same c...

Страница 83: ...be used for example in rules see Manage Rules on page 133 for making a PTZ Pan Tilt Zoom camera move to a specific preset position when an event occurs as well as in patrolling see PTZ Patrolling Tab...

Страница 84: ...e only available for some cameras Click inside the slider to move the slider s red handle to the required position Using Preset Positions from Device As an alternative to specifying preset positions i...

Страница 85: ...s mounted In this way 360 technology enables panomorph technology through an advanced lens The 360 Lens tab lets you enable and configure panomorph support for the selected camera Enabling and Disabli...

Страница 86: ...k the RC E release notes to verify that microphones are supported for the devices and firmware used Enabling Microphones When microphones are detected with the wizard Add Hardware see Add Hardware Cam...

Страница 87: ...Rules on page 133 which ensures that audio feeds from all connected microphones and speakers are automatically fed to the RC E system Like other rules the default rule can be deactivated and or modif...

Страница 88: ...dware see Add Hardware Cameras etc on page 49 wizard regardless of which of the wizard s detection options you use You have two entry points for managing input In the Management Client s Site Navigati...

Страница 89: ...rrent state of an input in the Management Client do the following 1 In the Site Navigation pane see Panes Overview on page 36 expand Devices and select Inputs 2 In the Overview pane see Panes Overview...

Страница 90: ...e value of this setting is used on the input s Events tab where you define properties for input events Input Rising event Input Falling event and Input Changed event See also the description of the pr...

Страница 91: ...s changed Output can also be triggered manually from the Management Client and the Ocularis Client Devices output ports are automatically detected when you add the devices to RC E through the Manageme...

Страница 92: ...nage Rules on page 133 feature you are able to create rules that automatically activate or deactivate output and rules that trigger actions when the state of an output is changed For example you may c...

Страница 93: ...e number of the output port to which the output is attached For hardware with for example four output ports the numbers will typically range from 0 to 3 Fill in Properties on the Settings Tab Lets you...

Страница 94: ...and if necessary a condition in step 2 2 In Manage Rule s step 3 Step 3 Actions select the Set device output to state action 3 If you like the output to be activated deactivated immediately skip this...

Страница 95: ...tart Managing Rules 2 In Managing Rules step 1 Step 1 Type of rule select the Perform an action on event option 3 Click the event link in the initial rule description 4 In the Select an Event dialog s...

Страница 96: ...ill appear 3 In the Add Device Group dialog specify a name and description of the new device group The description will later appear when pausing the mouse pointer over the device group in the device...

Страница 97: ...lick the unwanted device group folder 2 Select Delete Group Tip You may also simply press DELETE on your keyboard 3 You will be asked to confirm that you want to delete the device group Verify that yo...

Страница 98: ...efer MPEG4 at a high frame rate For playing back recorded video your organization may prefer MJPEG at a lower frame rate because this will help preserve disk space Example 2 two live videos For viewin...

Страница 99: ...in the properties pane see Panes Overview on page 36 The Events tab will only be available if the selected item supports hardware configurable events Even when an item supports hardware configurable e...

Страница 100: ...ents tab s Configured Events list select the no longer required event Tip If there are several instances of the same event use the properties list in the right side of the tab to verify that you have...

Страница 101: ...he door being opened may also be important Example If using five seconds of prebuffering video from the camera will always be stored provisionally for five seconds If the event occurs five seconds wor...

Страница 102: ...nSSI RC E software DVD as well as from www onssi com http www onssi com Serial Number only relevant for Hardware Hardware serial number as specified by the manufacturer The serial number is often but...

Страница 103: ...34 click Save You are now able to configure preset positions see PTZ Presets Tab Camera Properties on page 83 and patrolling see PTZ Patrolling Tab Camera Properties on page 80 for the PTZ camera s in...

Страница 104: ...s If for example you have created a rule specifying that recording should start when a door is opened being able to see what happened immediately prior to the door being opened may be useful Such preb...

Страница 105: ...rage areas as well Data for some of the devices chosen is currently moving to another location database is active and running and moving data from one or more selected devices from one location to ano...

Страница 106: ...pecific time or within a Time Profile see Manage Time Profiles on page 138 retrieves recordings within a specified time interval for example eight hours of recordings during business hours which are t...

Страница 107: ...t at all Specify Common Settings for All Items in a Device Group Cameras Microphones and Speakers If using Device Groups see About Device Groups on page 95 you are able to quickly specify common setti...

Страница 108: ...he clients a view group is presented as an expandable folder from which users can select the group and subsequently the view they want to see More about View Groups By default each role you define in...

Страница 109: ...vant roles must log out and log in again before they will be able to see the view group Renaming a View Group 1 In the Management Client s Site Navigation pane see Panes Overview on page 36 expand Cli...

Страница 110: ...ively See Events Overview on page 128 for a list of events User defined Events If the event you require is not on the Events Overview list you can create your own user defined events see Manage User d...

Страница 111: ...cording of video will be possible IMPORTANT While this type of action enables access to selected cameras video feeds it does not guarantee that video will be recorded as cameras recording settings mus...

Страница 112: ...ected image resolution Stop action required This type of action requires one or more stop actions Depending on how the action was triggered the stop action may be performed either on an event or after...

Страница 113: ...n was triggered the stop action may be performed either on an event or after a period of time In one of the subsequent steps of Manage Rule the wizard will automatically prompt you to specify the stop...

Страница 114: ...h it will be possible to specify optional stop actions to be performed on either an event or after a period of time Send notification to profile Sends a notification using a particular notification pr...

Страница 115: ...ailable for both devices namely settings B and C No compulsory stop action This type of action does not require a stop action although it will be possible to specify optional stop actions to be perfor...

Страница 116: ...no longer detected The effect is higher quality live video whenever there is motion When the specified part of the day ends the PTZ camera will stop patrolling PTZ Related Rules Use Specific PTZ Patro...

Страница 117: ...ing the best possible balance of motion detection settings under different conditions day night calm windy weather etc will help you later avoid unnecessary recordings etc Creating the Rule 1 In the M...

Страница 118: ...25 frames per second 7 Click Next to move to step 4 of the wizard On step 4 of the wizard select stop criteria Stop criteria are important in many types of rules Without a stop criterion many actions...

Страница 119: ...patrolling profile is defined for the camera How to define a patrolling profile To define patrolling profiles for a PTZ camera expand Devices in the Management Client s Site Navigation pane see Panes...

Страница 120: ...wizard 6 On step 3 of the wizard first specify which actions to perform In this example we want to start patrolling according to a specific patrolling profile We therefore select the action Start pat...

Страница 121: ...first rule you can make a copy of it and quickly create the second rule based on the copy Both rules are covered in this example Prerequisites This rule is based on a PTZ camera being able to patrol a...

Страница 122: ...is example we want to base the rule on a time period Therefore we select Perform an action in a time interval Click Next to go to step 2 of the wizard 4 On step 2 of the wizard specify which time cond...

Страница 123: ...he wizard automatically suggests the stop action stop patrolling It furthermore suggests that patrolling is stopped immediately when the time period ends This is exactly what we want we do not need to...

Страница 124: ...e see Panes Overview on page 36 and select Cameras This will display a list of cameras in the overview pane see Panes Overview on page 36 Select the required PTZ camera from the list and select the Pr...

Страница 125: ...perform In this example we want to two things to happen patrolling should pause and the PTZ camera should move to a specific preset position with a specific priority see Actions and Stop Actions Over...

Страница 126: ...ime link specify 15 seconds and click OK The rule description now indicates the 15 seconds selected Based on the start action pause patrolling in our rule description the wizard automatically suggests...

Страница 127: ...ovided recording is enabled see Record Tab Overview on page 103 for the cameras in question recording is by default enabled IMPORTANT While the default rule specifies recording based on detected motio...

Страница 128: ...ct information about what constitutes a falling and a rising signal respectively refer to documentation for the device in question This type of event requires that at least one device on your system h...

Страница 129: ...camera hardware itself Exact use of camera based motion detection depends on the configuration of the cameras in question Motion Stopped HW Occurs when a camera no longer detects motion in its video s...

Страница 130: ...is unable to process received video as quickly as specified in the configuration and therefore is forced to discard some images If the server is healthy feed overflow usually happens because of slow d...

Страница 131: ...ion based on scheduled patrolling or automatically triggered by an event is started on a camera This type of event requires that the cameras to which the event will be linked are PTZ Pan Tilt Zoom cam...

Страница 132: ...organization Archive Not Finished Occurs when an archive see About Storage and Archiving on page 56 for a recording server is not finished with the last archiving round when the next is scheduled to...

Страница 133: ...ned by rules Rules determine highly important settings such as when cameras should record when PTZ Pan Tilt Zoom cameras should patrol when notifications should be sent etc You create and manage rules...

Страница 134: ...07 from 07 00 to 07 59 or every Saturday and Sunday What You Can Cover in a Rule Your exact number of options depends on the type of rule you want to create and on the number of devices available on y...

Страница 135: ...ule which provides a highly intuitive approach It helps you stay focused by listing only relevant options It ensures that a rule will not contain missing elements And finally based on your rule s cont...

Страница 136: ...e wizard s second step On the wizard s second step you are able to define further conditions for the rule 5 Select one or more conditions for example Day of week is day Depending on your selections th...

Страница 137: ...clicking to select Delete Rule you may simply press the DELETE key on your keyboard 2 You will be asked to confirm that you wish to delete the rule If you are sure that you wish to delete the rule cl...

Страница 138: ...he rule s validated successfully or not If you chose to validated more than one rule and one or more rules did not succeed the dialog will list the names of the affected rules Manage Time Profiles Tim...

Страница 139: ...contain further periods of time add more single times or recurring times Specifying a Recurring Time When you select Add Recurring Time the Select Recurring Time window appears 1 In the Select Time wi...

Страница 140: ...nrise sunset in the selected area ensuring the profile to be active only when needed All times and dates are based on the management servers time and date settings In addition it is possible to set a...

Страница 141: ...on sending the e mail notifications Prerequisites Before you can create notification profiles you must specify settings for the outgoing SMTP mail server you are going to use for the e mail notificati...

Страница 142: ...e notification profile The name will later appear whenever you select the notification profile during the process of creating a rule Description Optional Type a description of the notification profile...

Страница 143: ...to suit your system Like other events user defined events can be used in rules see Manage Rules on page 133 in order to trigger actions Thus when a user defined event occurs a rule can trigger that o...

Страница 144: ...vent can now be manually triggered from Ocularis Clients Already connected Ocularis Client users must log out and log in again before the user defined event will be visible Remember to create one or m...

Страница 145: ...Navigation pane see Panes Overview on page 36 and select Roles For more information see Manage Users and Groups on page 145 Assign and Remove Users and Groups to from Roles on page 149 Manage Roles on...

Страница 146: ...ot Using Active Directory While you primarily add RC E users and groups to roles see About Roles on page 145 through Active Directory it is also possible to add individual users but not groups without...

Страница 147: ...ime profile see Manage Time Profiles on page 138 You add users and groups to the Administrators role just as with any other role see Assign and Remove Users and Groups to from Roles on page 149 IMPORT...

Страница 148: ...ity and right click Roles Select the required role in the Overview pane see Panes Overview on page 36 then select the Users and Groups tab in the Properties pane Any users and or groups assigned to th...

Страница 149: ...u used Active Directory to browse for the user the user s roles will be displayed automatically Assign and Remove Users and Groups to from Roles To assign or remove users or groups to from a role do t...

Страница 150: ...to two halves In the upper half you select the device or device group for which you want to specify role rights In the lower half you then specify which of the selected device s or device group s feat...

Страница 151: ...audio the export feature can be used when browsing recorded audio from the selected microphone s in the Ocularis Client o Get sequences This feature is currently not supported the Sequences feature c...

Страница 152: ...do when operating the selected PTZ cameras Setting determines whether users groups Allow PTZ Control with the selected role are able to use the pan tilt and zoom features of the selected PTZ camera s...

Страница 153: ...iority when talking through a speaker whereas the role Security Assistant should have low priority when talking through the speaker Now if a user with the role Security Manager and a user with the rol...

Страница 154: ...ients The NetMatrix tab lets you specify which NetMatrix recipients should be selectable for this purpose in the Ocularis Client The tab is divided into two halves In the upper half you select the Net...

Страница 155: ...ne select the added view group then in the properties pane add a description of the view group No roles will have the right to use the newly added view group until you have specified such rights see V...

Страница 156: ...net Explorer Enhanced Security Configuration Follow instructions in the message in order to add the system monitor page to the Trusted sites zone before proceeding Working with System Monitor Use the...

Страница 157: ...luded ranges from licenses over device to alarm configuration and much more Furthermore you can customize your font and page setup and include a customized front page as listed Creating a Configuratio...

Страница 158: ...61 Furthermore you are able to view logs in a number of different languages export them and save the exported logs as tab delimited text txt files at a location of your choice see Exporting Log on pag...

Страница 159: ...8 Source Name o All logs Name of the management server device etc on which the logged incident occurred Service Name o Event and Rule Logs only Name of service on which the logged incident occurred Au...

Страница 160: ...es Overview on page 36 and select the required log 2 If you want to target the exported log s content select the required criteria in the Search criteria section above the log For example you may sele...

Страница 161: ...Lets you specify how many days the log s information should be kept for Default is 365 days Excess log content will be deleted if the log reaches its maximum allowed size see Maximum number of entrie...

Страница 162: ...RC C documentation for more information Limitations when Adding RC C Servers There are a few limitations to how RC C servers will work when added as slaves to the RC E surveillance system They will pr...

Страница 163: ...c or Windows authenticated user in RC C open the Image Server Administrator window on the OnSSI RC C server and click User Setup See the RC C documentation for more information The selected RC C user...

Страница 164: ...cess to data from added RC C servers Remember to define the network configuration settings so the RC E management server will be able to handle the token authentication of clients for added RC C serve...

Страница 165: ...n the Management Client s menu bar select Tools Registered Services 2 The Add Remove Registered Services window opens From this window you can manage registered services Adding and Editing Registered...

Страница 166: ...to prepare your RC E system for this feature during installation There are certain important prerequisites that you must ensure already at the time of installing your management server This can be do...

Страница 167: ...ble to connect sites across domains it is very important that these domains are trusted by each other Setting up domains to trust each other has nothing to do with federated architecture but is entire...

Страница 168: ...umber of thumbnail images in the preview pane may slow the system down You are able to limit the number of thumbnail images with the Max number of previews setting Max number of previews Lets you sele...

Страница 169: ...e regular patrolling is resumed after a manual interruption The setting will apply for all PTZ cameras on your OnSSI RC E system Ignore device communication errors if communication reestablished befor...

Страница 170: ...d also view detailed information about version number etc by clicking About o Compression quality Not available for all codecs Use the slider to select the required degree of compression 0 100 to be p...

Страница 171: ...notifications for all notification profiles Example mailserver organization org Furthermore if the SMTP mail server requires login select Server requires login and type the required user name and pas...

Страница 172: ...server 2 In the Options dialog select the Network tab Defining Local IP Address Ranges a On the Network tab click Add b In the Range Start column specify the first IP address in the required range The...

Страница 173: ...Illustration of OnSSI Federated Architecture on page 177 In this example the federated architecture hierarchy consists of six sites As illustrated each site can be both a parent and a child at the sa...

Страница 174: ...s well as management triggered synchronization every time a site is added or removed This synchronization only contains site configuration data and each time will send less than 1MB In addition to the...

Страница 175: ...on how to do this If the previous criteria are not met the administrator of a child must accept requests for inclusion in the hierarchy see Manage OnSSI Federated Architecture on page 177 manually bef...

Страница 176: ...me site sees it This means that any changes you make to a child might not be visible until such changes reaches your home site via scheduled synchronization So changes you make in your hierarchy might...

Страница 177: ...ns that City Hall should not have access to the Police Headquarters is selected as the top site in the city s federated surveillance hierarchy Each site is then tied into Limestone city s federated hi...

Страница 178: ...a child it is not possible to refresh the site hierarchy Adding a Site to the Hierarchy You can add children to both your home site and to its children when connected to them Prerequisites To add a c...

Страница 179: ...as a Network Service Computers involved must not be added as users to each other s RC E administrator role but should be added as another RC E non administrator role See Assign and Remove Users and Gr...

Страница 180: ...ren as well using the same credentials as your home site log in However even though you technically log out of your home site when connecting to one of its children you still see the world as your for...

Страница 181: ...me site s point of view Note that only changes saved by the home site since the last synchronization will be reflected changes further down in the hierarchy will not be reflected For this a full sched...

Страница 182: ...of last synchronization It can be either Successful or Failed If failed further information is offered Click OK to save changes Parent Site Tab available on child sites only marked in red Non editabl...

Страница 183: ...ime build up more and more entries The SQL Server s transaction log is by default located on the system drive and if the transaction log just grows and grows it may in the end prevent Windows from run...

Страница 184: ...logs including errors reported by recording servers and cameras The database is located where the Log Server Service is installed typically the same place as your management server Backing up this da...

Страница 185: ...topic is best suited if you have a smaller RC E setup and wish to do a one time non scheduled backup Besides manual backups it is strongly recommended to also configure regular scheduled system backup...

Страница 186: ...ge have been committed If restoring fails elsewhere in the process rolling back to the old configuration is impossible As long as the backup file is not corrupted it will however be possible to do ano...

Страница 187: ...e the one you used when initially installing RC E not the lic file which is the result of your license activation see Activate Licenses on page 43 License activation is among other things based on th...

Страница 188: ...o work unless based on events related to the management server or any other recording server since these go through the management server Recording servers will temporarily store log data locally They...

Страница 189: ...hen creating the new database too The password for the database is not significant in this backup restore context but we recommend that you just use the default setting Allow server to control passwor...

Страница 190: ...tion of the video device drivers 5 When ready start the Recording Server service again After restarting the Recording Server service it might take several minutes for your hardware devices to make con...

Страница 191: ...nging the Management Server Address The failover server must be able to communicate with your RC E system s management server You therefore specify the IP address hostname of the management server dur...

Страница 192: ...For more information see Assign Users Groups to from Roles see Assign and Remove Users and Groups to from Roles on page 149 Manage Failover Servers A failover server is a spare recording server which...

Страница 193: ...anagement server Also verify that the user account under which the Failover Server Service runs has access to your RC E system with administrator rights Failover Servers Are Grouped Failover servers a...

Страница 194: ...erver s physical location o Host name Non editable field displaying the network address of the failover server o UDP port The port number used for communication between failover servers By default por...

Страница 195: ...uring the merging process In that case it will postpone the merging process with recording server A and take over from recording server B When recording server B becomes available again the failover s...

Страница 196: ...groups you require for a recording server see the description of the Management Client s Failover tab see Failover Tab Recording Server Properties on page 64 Will archiving work while a failover serve...

Страница 197: ...mind the amount of runtime you will require the UPS to be able to provide if the power fails saving open files and shutting down an operating system properly may take several minutes Windows Task Mana...

Страница 198: ...ording server might not be able to rename or move relevant media files Unfortunately this might bring the recording server to a halt If this situation has already occurred stop the Recording Server Se...

Страница 199: ...A small dialog opens The dialog will depending on server type show the exact version of your management server service or recording server service Work with Recording Server Settings in details Manag...

Страница 200: ...system recordings useless Therefore Do not use virus scanning on recording server directories containing recording databases by default C MediaDatabase and all folders under that location but note tha...

Страница 201: ...ling the SNMP Service 1 On the required recording servers open Windows Add or Remove Programs dialog Start Control Panel Add or Remove Programs 2 In the left side of the Add or Remove Programs dialog...

Страница 202: ...reference for time UTC is not adjusted to reflect switches either to or from DST Since RC E uses UTC no RC E recordings are ever stored with the same timestamp twice not even during the DST change ho...

Страница 203: ...www onssi com General info onssi com 845 732 7900 Fax 845 732 7999 Sales Support sales onssi com 845 732 7900 x 1 PreSales Support salesengineering onssi com 845 732 7900 x 2 Technical Support suppor...

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