RC-E User Manual
Management Client (RC-E Manager)
Outgoing SMTP Mail Server Settings
You are able to specify settings for the outgoing SMTP mail server you are going to use with your RC-E system.
Specifying these settings is a prerequisite for using rule-triggered notification profiles (see "Manage Notification
Profiles" on page 141) to send out e-mail notifications on events, etc.
Note that when using the SMTP Service with .NET 4.0, it is not possible to send attachments over 3 MB. However two
hotfixes (must be run in the listed order) from Microsoft can be found at:
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=30226 (see
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=30226 -
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=30226)
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=31723 (see
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=31723 -
http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=31723)
1. Go to the Management Client's menu bar, and select
Tools
>
Options...
2. In
the
Options
window, select the
Mail Server
tab
3. Specify the following:
o
Sender e-mail address:
Type the e-mail address you want to appear as the sender of e-mail
notifications for all notification profiles. Example: [email protected].
o
Outgoing mail (SMTP) server name
: Type the name of the SMTP mail server which will be used for
sending e-mail notifications for all notification profiles. Example: mailserver.organization.org.
Furthermore, if the SMTP mail server requires login, select
Server requires login
, and type the required
user name and password.
4. Click
OK
.
TLS (Transport Layer Security) and its predecessor SSL (Secure Socket Layer) is not supported; if the
sender belongs on a server that requires TLS or SSL, e-mail notifications will not work properly. Also, you
may be required to disable any e-mail scanners that could prevent the application sending the e-mail
notifications.
Tip:
When you add new notification profiles, you will be able to send test e-mails and thus verify that your
SMTP mail server settings are correct.
Manage Local IP Address Ranges
Client users may connect from the local network as well as from the internet, and in each case the surveillance
system should be able to provide suitable addresses so the clients can get access to live and recorded video from the
recording servers:
When clients connect locally, the surveillance system should reply with local addresses and port numbers.
When clients connect from the internet, the surveillance system should reply with the recording servers' public
addresses (see "Manage Public Addresses" on page 72), i.e. the address of the firewall or NAT (Network
Address Translation) router, and often also a different port number (which is then forwarded to recording servers).
The surveillance system must therefore be able to determine whether a client belongs on a local IP range or on the
internet. For this purpose, you are able to define a list of IP ranges which the surveillance system should recognize as
coming from a local network.
Working with Local IP Address ranges...
On-Net Surveillance Systems, Inc.
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