ONCE
®
LIMITED WARRANTY
1. Limited Warranty
•
The warranty as described herein shall only apply to BioShift
®
unit branded products
(hereinafter referred to as “Product” or “Products”).
•
Once Inc. (“ONCE”) warrants during the term of this Limited Warranty each Product
performs without failure and is free from defects in material and workmanship.
•
If a Product fails to operate in accordance with this warranty, ONCE, at its discretion, will
repair or replace the Product or the defective part thereof or reimburse warranty holder
for the purchase subject to the terms and conditions set forth below.
2. Warranty Claims
•
All warranty periods mentioned are subjected to a ONCE representative having access
to the failed product or system for verification of non-compliance. Warranty claims have
to be reported in writing and returned to the local ONCE office within 30 days after
discovery, specifying at least the following information (additional info may be required
on request):
1. Model number of failed product;
2. Installation date and invoice information;
3. Detailed description of problem including: relevant electrical systems, installation
location, and symptoms of failure; and
4. Total hours of use and documented cleaning record.
•
Upon request, ONCE representatives shall be granted access to the defective Product,
system or application for verification of non-compliance.
•
If requested by ONCE, the non-conforming or defective Products shall become ONCE’S
property as soon as they have been replaced.
•
ONCE reserves the right to make the final decision on the validity of any warranty claim.
3. Additional Terms and Conditions
•
The warranty is only applicable to parties purchasing the Products directly from ONCE
or a ONCE authorized dealer or a ONCE authorized distributor.
•
This limited warranty is VOID unless the Product has been properly wired, installed and
operated within the electrical values, operating range and environmental conditions
provided in the installation manuals, specifications, IEC, NEC and/or any other applicable
local standards.
•
Third party products sold by ONCE are not covered under this warranty.
•
This warranty does not apply to damage or failure to perform arising as a result of
any Acts of God, including but not limited to hurricanes, lightning strikes, tornadoes,
high winds, flooding or earthquakes, or from any abuse, misuse, abnormal use or use
in violation of any applicable standard, code or instructions for use including without
limitation those contained in the latest safety, industry and/or electrical standards for
the relevant region(s).
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