73
Under certain conditions, the performance of the DP21-SAL may be adversely affected by factors other than defects. If
problems occur, please review the following list and take remedial action as needed. If you cannot solve the problem after
checking the entire list, please contact Olympus for assistance.
Problem
Cause
Remedy
Page
The hand switch buttons do not work. The system is OFF or in standby mode. Press the main switch of the control
box D21-CB to ON.
The AC adapter is connected improp-
erly.
Connect the AC adapter correctly to
the control box D21-CB and plug the
power cord firmly into a power outlet.
The hand switch D21-HS is connected
improperly.
Connect the USB cable correctly.
Pressing the EXPOSE button cannot
record an image.
Data is being written in memory.
Release the EXPOSE button, wait for
more than 1 sec., and press the EX-
POSE button again.
The USB memory is full.
Use another USB memory, erase un-
necessary images, or transfer image
data into a PC and then erase all im-
age files.
The USB memory is connected im-
properly.
Insert all the way into the connector.
The LAN cable is connected improp-
erly (applicable only when the save
destination is a networked PC).
Connect the LAN cable correctly.
The save destination PC cannot be
accessed due to a network trouble, etc.
(applicable only when the save desti-
nation is a networked PC).
Contact the network administrator of
the save destination PC.
The save folder is protected by pass-
word (applicable only when the save
destination is a networked PC).
Connect the keyboard to the control
box D21-CB and enter the password.
Alternatively, contact the network ad-
ministrator of the save destination PC.
The played image is not displayed on
the monitor.
The system is OFF or in sleep mode.
Press the main switch of the control
box D21-CB to ON.
The system is not in the PLAY mode.
Press the MODE switch of the hand
switch D21-HS to select the PLAY mode.
The USB memory does not contain a
recording.
Check the number of remaining im-
age.
18
13
15
24
55,56
15
16
4,60
8
58
52
10
The camera operation is affected due
to a connected USB device or a prob-
lem in the network.
Remove USB devices other than those
provided with the DP21-SAL, and also
disconnect the LAN.
15
TROUBLESHOOTING GUIDE
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