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Service Guide: Fiery® ES IC-420
Troubleshooting
Other printing problems
The following table lists other printing problems and what to do about them.
Table 3:
Other printing problems
Problem
Action
An image is printed on the
reverse side of the paper.
•
Reload the paper in the paper tray upside down.
Multiple pages are fed through
the printer at once.
•
Remove all the pages from the paper tray and fan them gently before reloading.
Paper misfeeds occur
frequently.
•
Check the paper size settings. Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated, or glossy paper.
It takes too long to complete the
print job.
•
The data is so large or complex that it takes additional time to process. If the Data indicator is
blinking, data is being processed. Wait until it is finished.
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Service Guide