11-5
Troubleshooting > General Troubles
*1
You can also enter a full computer name as the host name. (Example: pc001.abcdnet.com)
*2
You can also enter login user names in the formats below.
Symptom
Checkpoints
Corrective Actions
Reference
Page
Cannot send via
SMB.
Is the network cable connected?
Connect the correct network cable
securely.
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings
properly.
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
Is [Local] selected for the "SMB
Client (Transmission)" setting?
Change the "SMB Client
(Transmission)" setting to [On].
Has [Port] been entered properly?
*1
Check the name of the computer to
which data is being sent.
Has [FTP] been entered properly?
Check the share name for the shared
folder.
Has [Search Folder by Host Name]
been entered properly?
*1*2
Check the domain name and login
user name.
Has the same domain name been
used for [Port] and [Search Folder by
Host Name]?
Delete the domain name and
backslash (¥) from [Search Folder by
Host Name].
Has [Connection Test] been entered
properly?
Check the login password.
Have exceptions for Windows
Firewall been configured properly?
Configure exceptions for Windows
Firewall properly.
Do the time settings for the
equipment, domain server, and data
destination computer differ?
Set the equipment, domain server,
and data destination computer to the
same time.
ʊ
Is the screen displaying “Send
error.”?
Refer to the Send Error Codes.
Cannot connect to
this MFP using Wi-Fi
Direct.
Are three handheld devices
connected at the same time?
Manually disconnect the currently
connected handheld devices or wait
until disconnection when the
specified auto disconnect connection
time expires, and then configure
connection settings.
Cannot send via the
e-mail.
Is the E-mail send size limit set in the
SMTP server registered on the
machine?
Check whether a limit value is
entered in Embedded Web Server
RX for the following setting: [E-mail
Size Limit] > "Address Book".
Change the setting if necessary.
The machine is
emitting steam in the
area around the
paper ejection slot.
Check the room temperature to see if
it is low, or if damp paper was used.
Depending on the printing
environment and the paper's
condition, the heat generated during
printing will cause the moisture in the
paper to evaporate, and the steam
emitted may look like smoke. This is
not a problem, and you can continue
printing. If the steam concerns you,
raise the room temperature, or
replace the paper with a newer, dryer
paper.
ʊ
Содержание d-COPIA 255MF
Страница 1: ...Code 595201en OPERATION GUIDE d COPIA255MF ...
Страница 79: ...2 2 Installing and Setting up the Machine Uninstalling Applications 2 55 ...
Страница 427: ...10 3 Maintenance Regular Maintenance 2 Clean the slit glass and the reading guide ...
Страница 473: ...11 38 Troubleshooting Clearing a Staple Jam 5 Close the staple cover ...
Страница 511: ......