Trouble Shooting
Symptom
Cause
Remedy
Pump does not run
No power at power point.
Use another known good
electrical appliance to
check power outlet. Check
fuse box / circuit breaker
Blown fuse.
Check fuse and replace if
necessary
Automatic
thermal
overload has tripped to
protect the motor.
Switch the power to the
pump off and allow the
motor to cool before
switching back on. Ensure
that the pump and motor
have adequate ventilation
in the area surrounding the
pump. Ensure that the
pump is not jammed with
debris and that the motor
shaft spins freely. The
motor may be operating on
a low voltage supply.
Pump is jammed (check if
shaft is free to rotate).
Blockage in the pump or
suction strainer. Motor
bearings may be seized.
Pump operates with
reduced or no flow
Motor burnt out due to
voltage spike or flooded by
water.
The motor may need
replacing.
Dirty filter.
Clean the Filtration filter
(refer to Filtration Set
manual )
Air ingress to system.
Re-prime the pump (refer
to priming procedure).
Check that there are no air
leaks in the hoses and
hose connection. Check
there are no leaks
coming from filtration set.
Lack of water.
Ensure the water level in
your pool is over the water
outlet.
Pump leaking from
between the casing
and the motor
Casing bolts are not tight.
Casing O-ring is worn.
Mechanical seal requires
replacement.
Switch off pump and
loosen the casing bolts.
Check alignment and
condition of casing O-ring
before retightening the
bolts. Replace the O-ring if
leaking persists. Replace
the mechanical seal and
lip seal (if fitted).
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