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Service Guide ML590/ML591
Chapter 4 Failure & Repair Analysis
RAP 06 Poor Print Quality
START
Is the print head gap properly set?
Yes
Go to A
No
Go to B
A
Replace the printhead
Has the problem been resolved?
Yes
End of procedure.
No
Go to C.
C
Replace the main control board.
Has the problem been resolved?
Yes
End of procedure.
No
Check that the carriage cable is making good contact with the main control board
and the carriage assembly. Replace the cable if it is worn or bent.
Has the problem been resolved?
Yes
End of procedure.
No
Contact Technical Support.
B
Adjust the print head gap
See Section 3 of the Service Handbook.
Has the problem been resolved?
Yes
End of procedure.
No
Power ON the unit and view the head gap indicator.
Does the head gap indicator display a range of 9?
Yes
Go to A
No
Replace the ribbon feed mechanism.
Has the problem been resolved?
