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No
Replace the carriage cable.
Has the problem been resolved?
Yes
End of procedure.
No
Replace the ribbon feed mechanism
Has the problem been resolved?
Yes
End of procedure.
No
Replace the PROM (O5CA)
Has the problem been resolved?
Yes
End of procedure.
No
Contact Technical Support.
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)