Error Messages
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Tr
oubleshooting
7
Power OFF/ON
%ERRCODE%: Error %FATALSTRING1%
Blinks
An error occurred in the device.
Turn the machine off and then on again.
If the same error occurs, turn the machine off
and then on again. If the error is not resolved, or
the same error occurs again, contact your dealer.
Document Jam
Please open the scanner unit and the ADF
cover.
Please see Help for details.
Blinks
A document jam occurred.
Open the ADF cover, and then remove the
jammed paper.
Lamp Error. Please call service.
<%CODE%>
Please see Help for details.
Blinks
Indicates that the lamp error is occurred.
This message is displayed because of the light
intensity of lamp is weaker.
Contact your dealer.
%TRAY% missing.
Please see Help for details.
Lights up A paper cassette is not in the indicated tray.
Insert the paper cassette into the indicated tray.
If the cassette is already inserted in the machine,
pull out the cassette and set it again to correctly
locate it.
430
440
Please close %TRAY%.: 430,440
To cancel, select [Cancel]
Blinks
A paper cassette is not in the indicated tray.
Insert the paper cassette into the indicated tray.
If the cassette is already inserted in the machine,
pull out the cassette and set it again to correctly
locate it.
Inspection is required.
%ERRCODE%: SIP Error
Blinks
Processing of scanned image has failed.
Turn the machine off and then on again.
If the error is not resolved, contact your dealer.
Please call service.
Scanner unit failed to detect printer unit.
Blinks
An error occurred between the scanner and
printer units.
Turn the machine off and then on again.
If the error is not resolved, contact your dealer.
SIP Firmware Missing
Blinks
A board failure has been detected.
Turn the machine off and then on again.
If the error is not resolved, contact your dealer.
Wait a moment.
Network initializing ...
Lights up Changed network settings are being stored.
085
Please change SD Memory Card.
Error Code: 085
Lights up The contents of the SD memory card cannot be
read normally.
If the same card is used further, the same error
may occur. Replace the SD memory card.
Power OFF/ON
Carriage Error <1>
Please see Help for details.
Blinks
Indicates that the carriage error is ocurred.
This message is displayed because of the
carriage of scanner doesn't work normally.
If the error is not resolved, contact your dealer.
Power OFF/ON
Carriage Error <%CODE%>
Blinks
Indicates that the following carriage error is
occurred.
2 : Home position error (carriage connection
error)
3 : Scanning start position detection error
If the error is not resolved, contact your dealer.
581
Please close faceup stacker.
581:Cannot print with duplex.
Blinks
Although Duplex printing was attempted, the
FaceUp stacker is open and Duplex printing is
disabled.
500
Please install paper on
Manual Feeder. Please set paper
(%MEDIA_SIZE%).
To cancel, select [Cancel]
Blinks
Manual paper feed is required. Manually insert
the paper shown by %MEDIA_SIZE%.
Error
code
Message
<Status>
key
Cause/Remedy