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if you have any questions or need additional assistance, please contact Octane Fitness
customer service at .OCtane4.
Handlebars are loose/wobble
side to side
• The moving handlebar attachment screws may be loose. Make sure they
are tightened down properly. See assembly instructions to remove handlebar
covers and tighten down the four 6mm hex head screws.
• If the issue persists, contact your local dealer for service.
Handlebars are loose/wobble
front to back
• Contact your local dealer for service.
Machine makes rubbing/
scrubbing noise from roller
wheels under pedals
• Clean the chrome rails with a dry cloth or clean paper towel.
• You may lubricate the rails with lithium grease. Apply a very thin coat of
grease to the rails
only
(not the wheels). Wipe off all excess grease with a
clean cloth. You should not be able to see the grease, but should still be able
to feel it.
(DO NOT LEAVE A HEAVY COAT OF LITHIUM GREASE ON
RAILS.)
•
DO nOt use:
WD-40 or Silicone spray on the rails.
• If the issue persists, contact your local dealer for service.
Pedal feels like it is thumping
• Clean the wheels and chrome rails with a dry cloth or clean paper towel.
• If the issue persists, contact your local dealer for service.
Pedal wobbles and will not
track correctly on chrome rails
• Contact your local dealer for service.
Machine wobbles and is
unstable on the floor
• The adjustable levelers may not be properly set on the machine. The
adjustable levelers are located on the bottom of the Octane Fitness elliptical.
See assembly instructions to adjust the levelers correctly.
• If machine is located on a soft surface such as carpet, purchase a heavy duty
floor mat from your local dealer to place under your machine.
Resistance seems unusually
high
• Contact your local dealer for service.
Machine makes a ticking/
clunking noise
• Contact your local dealer for service.
Mechanical issues