CONTROLLER
KITs
.
2021 INSTALL & OPERATION MANUAL
11
4
Troubleshooting
Wi-Fi DMX Touch Panel Controller
Problem
Check
Cause
Fix
DMX controller does not
power on
Check Power to
Controller is on
No Power
Connect Power
Power OK
Check Connections
Check Connections to
controller faceplate
Connected incorrectly
Correct Connections
Connected OK
Contact Warranty
Department
Lights do not respond to
controller and / or
random flickering of
lights / colours
Check DMX
connection is daisy
chained between
controller and all drivers
Not connected correctly
Correct cabling
connections
Check all other cables
are connected
correctly and are not
damaged
Not connected correctly
Correct connections
Damaged cable
Replace Cable
Check Terminator is
fitted to last driver box
Terminator not fitted
Fit terminator
Terminator fitted
Contact Warranty
Department
WiFi not working (only
applicable to wi-fi
model)
Check Ethernet cable is
connected into back of
controller panel
correctly.
Not connected
Reconnect cable
Check the controller
panel is recognised on
the connected
network.
Controller not visible
Try re-booting network
hub and controller
panel.
Check connected
network WiFi is
functioning correctly
WiFi not functioning
Resolve issue with
network WiFi
WiFi network OK
Contact Warranty
Department