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Troubleshooting

Introduction

The main types of possible errors are the following.

• Errors that relate to the machine
• Errors that relate to the jobs
• Toner problems that relate to the use of fiber-rich media.

This section gives an overview of the possible errors and the solutions to these errors.

Note:

Only operators who received the special maintenance training are allowed to replace or
clean parts and solve paper jams in the process units.

Overview of the possible machine errors

Handle the machine errors

Additional information

Solution

Error

After you solved the error, the machine
starts from the point where the printing
stopped due to the error. Please check for
double prints.

Follow the instructions
on the operator panel.

Paper jam

A message on the operator panel will indi-
cate that you must restart the machine.

Follow the instructions
on the operator panel.

Software error

A message on the operator panel will indi-
cate that you must call Service.

Follow the instructions
on the operator panel.

Service re-
quired

The maintenance wizard appears. You
need the maintenance PIN to access the
maintenance mode. The machine is auto-
matically switched off.

Note:

Only trained operators are al-
lowed to perform maintenance
tasks.

Follow the instructions
on the operator panel.

Maintenance
required

Chapter 7 - Keeping the printer running

247

Troubleshooting

Содержание VarioPrint 6000 MICR series

Страница 1: ...o Oc VarioPrint 6000 Ultra Line Experience ultra speed User manual Operating information...

Страница 2: ...s no representation or warranties with respect to the contents hereof and specifi cally disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserve...

Страница 3: ...ts 25 Introduction to the main system components 26 The operator panel 28 The operator attention light 31 The output locations 33 The paper modules 36 Chapter 5 Working with the operator panel 39 Intr...

Страница 4: ...91 Select a different media for a job 94 Enable or disable the use of trailer pages 95 The Trays view 96 Introduction to the Trays view 96 Assign the media to a paper tray 99 Use hotfolders 101 Intro...

Страница 5: ...Error handling and output recovery 163 Activate the transaction printing function 168 Shift the image in the transaction printing mode 170 Handle the media messages 172 Create a transaction setup 175...

Страница 6: ...ft 231 Remote viewer 233 Remote viewer 233 7 x 10 Statement Size Support 235 7 x 10 Statement Size Support 235 Chapter 7 Keeping the printer running 237 Add toner 238 Finisher Add staples 240 Stacker...

Страница 7: ...Chapter 1 Preface...

Страница 8: ...th and FreeFlow are registered trademarks of Xerox Corporation Adobe and PostScript are registered trademarks of Adobe Systems Incorporated Products in this publication are referred to by their genera...

Страница 9: ...ation that is useful when you perform a task Information to prevent personal injuries or property damage Warning Caution and Note The words Warning Caution and Note draw your attention to important in...

Страница 10: ...u read and understand the safety infor mation which is part of the user documentation You can download the safety information via http global oce com support or if applicable find it on the user docum...

Страница 11: ...ethods give you insight that allows you to maximize results from all your Oc hardware and software And they lead to improved cost control productivity and quality as well as faster return on your inve...

Страница 12: ...for your product Before using your product make sure that you read and understand all safety information in the manual entitled Safety Instructions Support A Knowledge Base OKB with answers to your q...

Страница 13: ...Oc organizations For the addresses of local Oc organizations visit http global oce com contact countries Comments Send your comments by e mail to itc userdoc oce com Chapter 1 Preface 13 Online suppor...

Страница 14: ...Chapter 1 Preface 14 Online support for your product...

Страница 15: ...Chapter 2 Introduction...

Страница 16: ...tioned in this user manual are available worldwide Please contact your local dealer for the available configurations in your country Overview of the main features Oc Gemini Instant Duplex Technology t...

Страница 17: ...iew of the main content of the user manuals Main Content of the User Manuals Main content User Manual Overview of the main system components Working with the operator panel Handling and managing jobs...

Страница 18: ...Chapter 2 Introduction 18 Available documentation...

Страница 19: ...Chapter 3 Power information...

Страница 20: ...e timers Description of the power switch and the On Off button The machine has the following switch and button to control the power supply Power switch The power switch is located at the back side of...

Страница 21: ...ine is ready to print jobs Stand by mode On Continuous green The machine is busy Run mode On Continuous green The machine automatically en ters the low power mode when the machine has been in the stan...

Страница 22: ...nually Press the On Off button to do this The machine will enter the sleep mode as soon as the list of Scheduled jobs is empty The machine will wake up from the sleep mode when you press the On Off bu...

Страница 23: ...e On Off button to wake up the machine Turn on the machine 1 Put the power switch at the back of the machine in the I position The On Off button blinks amber while the machine and the controller start...

Страница 24: ...mode the On Off button is continuous amber Shut down the machine 1 On the operator panel press the System button 2 Touch the Setup button 3 Touch the Shut down system button in the User interface sect...

Страница 25: ...Chapter 4 Overview of the system components...

Страница 26: ...anel 1 The operator attention light enables you to check the status of the system from a distance see The operator attention light on page 31 Operator attention light 2 A roll feeder is an optional de...

Страница 27: ...units Engine module 5 The puncher iXDP can make holes in the prints The number of holes depends on the die set that is installed see Replace a die set on page 189 Puncher optional 6 The stacker is th...

Страница 28: ...ttons that give access to the 4 main views Furthermore the operator panel has 2 hardkeys and at the bottom of the panel This section gives an overview of the main keys and buttons of the operator pane...

Страница 29: ...of the operator panel The main components of the operator panel Function Component Put the machine on hold Stop printing after a set Stop printing as soon as possible Stop a job on page 52 Hold key 1...

Страница 30: ...tton 3 Access the Jobs view Introduction to the Jobs view on page 55 Jobs button 4 Access the Trays view Introduction to the Trays view on page 96 Trays button 5 Access the System view Introduction to...

Страница 31: ...both the dashboard The dashboard on page 40 and the operator attention light will display an orange warning The dashboard displays a message with the required action This section describes the meaning...

Страница 32: ...e machine can print longer than the defined warning time Operator attention is not required Green The machine is idle There are no jobs scheduled for printing All lights off Chapter 4 Overview of the...

Страница 33: ...ional stacker stapler or another optional external finisher to staple the jobs Illustration 3 1 2 4 6 5 13 The output locations Overview of the output locations Description of the output locations Des...

Страница 34: ...led jobs A4 Letter and similar media sizes only go into the output trays The total capacity of the output trays is 3 700 sheets 80 g m or 20 lb bond Note The output trays cannot receive tab sheets Fin...

Страница 35: ...mixed media sizes as long as the width of the media is the same The capacity of the lower tray is 2 000 sheets 80 g m or 20 lb bond Note The stacker stapler does not support the stapling of tab sheets...

Страница 36: ...the media However the recommended way to open the paper trays and assign the media is via the Schedule view You can also open the paper trays and or assign the media via the Trays view see Assign the...

Страница 37: ...in the paper tray The Trays view on the operator panel indicates that no media is assigned to the paper tray 4 The Not assigned button This button applies to the paper tray where you just put the medi...

Страница 38: ...Chapter 4 Overview of the system components 38 The paper modules...

Страница 39: ...Chapter 5 Working with the operator panel...

Страница 40: ...llowing illustration shows the dashboard while the machine is busy The vertical status bar is green No action is required 15 The dashboard No action is required The following illustration shows the da...

Страница 41: ...et X of Y If the sorting method for a job is set to By page or when you print stream jobs the dashboard only displays a sheet count 2 Display the action that you must do now or soon The colors of the...

Страница 42: ...required When maintenance is required soon the maintenance icon becomes orange When maintenance is required now the mainte nance icon becomes red Display the status of the toner reservoirs Check the s...

Страница 43: ...he colors of the bars and the indication of the required amount of sheets are only valid for document printing For streaming jobs all the bars remain grey until the paper trays are empty or the output...

Страница 44: ...media The bars can have the following colors The colors of the bars Description Color of the bar The required media is available Green The media is required in the future but not available then For e...

Страница 45: ...list of Required media shows the required media for the scheduled jobs When a paper tray is highlighted in green the highlighted paper tray contains a media that is required by one of the scheduled j...

Страница 46: ...e output location is required but availability is unknown Gray 5 The zoom control The zoom control enables you to adjust the time scale visible in the Schedule When you press the zoom button a drop do...

Страница 47: ...When to do The Schedule displays a red bar next to a required media The red bar indicates that a scheduled job now requires a media that is not available in the paper trays The Schedule displays an or...

Страница 48: ...the media 3 Turn the green knob to adjust the front guide and the rear guide 4 Put the rest of the media on top of the small stack Note If you want to assign the media later you must press the Not ass...

Страница 49: ...must also set the paper guides inside the paper tray to the correct dimensions Illustration 25 Load the media How to load and assign media via the Schedule view 1 Touch the button for the media you w...

Страница 50: ...his example Special A4 The system will automatically assign Special A4 to that paper tray Note You can always change the assigned media type later by touching the Assign button 6 Gently close the pape...

Страница 51: ...for the use of oriented media When a job contains oriented media but no tab sheets you must put this media header down into the paper tray The media must align with the header down orientation of the...

Страница 52: ...r of the machine When does the machine stop Then When The machine stops when a set of the ac tive print job is ready It depends on the set size and the moment you press the key when the machine will s...

Страница 53: ...he Hold key 1 time The red LED of the Hold key starts to blink The machine stops when a set of the active print job is ready Stop after a page 1 Press the Hold key 2 times The red LED of the Hold key...

Страница 54: ...Press the Hold key 1 time The red LED of the Hold key starts to blink The printer will continue to print the pages that are already in the buffer When the buffer is empty the printer stops Chapter 5 W...

Страница 55: ...ided in the Queues and Printed jobs views This section describes the items of both views Note Whether a button is enabled depends on the number of selected jobs and the state of the jobs Not all butto...

Страница 56: ...dy The button is only enabled when you select 1 job To top button Stop a job on page 52 Stop the machine after a selected job The button is only enabled when you select 1 job Stop after job button Del...

Страница 57: ...o deselected jobs and the other way round Jobs with available media select all the jobs for which the media are currently avail able in the paper trays Jobs with label select all the jobs with a certa...

Страница 58: ...ction Item Display the jobs that are not yet scheduled for printing Waiting jobs Check or change the properties of a job The button is only en abled when you select 1 job Note You can also press a job...

Страница 59: ...and job parameters The button is only enabled when you select 1 job Ticket button Select more than one job for printing on page 74 Select more than one job for printing on page 74 Select a number of j...

Страница 60: ...te The proof print is not subtracted from the number of sets you de fined for this job Proof button Schedule a waiting job for printing on page 63 Move a job from the list of Waiting jobs to the list...

Страница 61: ...s a job 2 times to check or change the properties of that job Properties button Delete print jobs on page 67 Delete the selected job or jobs The button is enabled when you select 1 or more jobs Delete...

Страница 62: ...all the jobs in the list None deselect all the jobs in the list Invert selection turn the se lected jobs into deselected jobs and the other way round Jobs with available media select all the jobs for...

Страница 63: ...How to schedule a waiting job for printing 1 Touch Jobs Queues 2 If collapsed first touch to expand the desired list of Waiting jobs 3 Touch the job s you want to print or use the Select button to mak...

Страница 64: ...the printer all jobs remain present in the list of Printed jobs The list of Printed jobs can only store jobs To prevent the disk of your system from becoming full jobs must be deleted manually or aut...

Страница 65: ...n in the list of Scheduled jobs below the active print job The job will be printed when the active print job is ready How to give priority to a print job 1 Touch Jobs Queues 2 If collapsed first touch...

Страница 66: ...a job in the list of Printed jobs you must first reprint the job see Reprint a job on page 64 The job is sent to the list of Waiting jobs From there you must send the job to the list of Scheduled job...

Страница 67: ...he jobs one by one One or more separate jobs Go to the correct location then touch Select All All jobs Go to the correct location then touch Select Jobs with available media Jobs with available me dia...

Страница 68: ...elect the jobs you want to delete 3 Press Delete A message appears 4 When you are sure that you want to delete the selected job s touch Yes Chapter 5 Working with the operator panel 68 Delete print jo...

Страница 69: ...he active print job you must first press the Hold key 2x to stop the job How to print a scheduled job later 1 Touch Jobs Queues 2 If collapsed first touch to expand the list of Scheduled jobs 3 Touch...

Страница 70: ...xample if you need 10 sets the printer will still print 10 sets after you made the proof This is different from the checking of the first set see Check the first set on page 78 Make a proof 1 On the o...

Страница 71: ...t a job ticket is available in various locations on the operator panel Where to find the Ticket button The Ticket button is available at the following locations List of Printed jobs if this function i...

Страница 72: ...u must first indicate the required number of sets When you stop a job after a set the printing stops after 1 copy of the complete bundle The jobs in a bundle are accounted separately under the account...

Страница 73: ...the job Ticket Print 1 copy of the job first to check if the result meets your expectations Proof How to combine print jobs 1 Touch Jobs Queues Waiting jobs 2 Touch the jobs you want to combine Note...

Страница 74: ...ps you to identify certain jobs on the operator panel When a job is sent to the printer the person who submits the job can add a label to that job The label can be any name that helps to identify cert...

Страница 75: ...Give priority to a print job on page 65 Chapter 5 Working with the operator panel 75 Select more than one job for printing...

Страница 76: ...contradicting settings the preview pane informs you how to solve the contradictions The contradicting settings are marked orange and indicate where contradictions are found The green check marks indi...

Страница 77: ...r of sets that has already been printed Change the number of sets 1 On the operator panel press the Jobs button 2 In the list of Waiting jobs or Scheduled jobs touch the job you want to edit 3 Press P...

Страница 78: ...top When you continue the job the 9 remaining sets are printed This is different from printing a proof Methods to check the first set You can use 1 of the following methods to indicate that you want t...

Страница 79: ...that the checking of the first set is enabled 6 Press OK The Number of sets button will now show a check mark 7 Press OK Work with the workflow profiles on page 121 Make a proof on page 70 Chapter 5...

Страница 80: ...page range you want to print 1 Touch Jobs Queues Scheduled jobs or Waiting jobs 2 Touch the job you want to change 3 Touch Properties or touch the job 2x to open the Properties window 4 Touch the Pag...

Страница 81: ...before each set Separator sheets are handy for example when you want to transport the sets in one straight stack in the original box You can define the media you want to use as separator sheets in the...

Страница 82: ...is displayed in the Job name field However you can rename the job How to rename a job 1 In the job window touch Job name A keyboard appears 2 Touch Backspace until the current name is deleted 3 Touch...

Страница 83: ...change the stacking method per job Note Remember that you can only change the stacking method per job when the active Workflow profile is set to Sets as in job 1 Touch Jobs Queues Scheduled jobs or Wa...

Страница 84: ...this setting to 1 sided or 2 sided for the complete job Note You cannot change this setting for the active print job How to change 2 sided into 1 sided and vice versa 1 Touch Jobs Queues Scheduled job...

Страница 85: ...aced in the appropriate box To correct these misalignments you can shift the image You can shift the images on the front side and back side horizontally and vertically This section describes how to sh...

Страница 86: ...ndow This function is comparable to double clicking with a mouse 4 Press Shift 5 Press the or buttons to shift the image on the front side or back side of the sheet 6 Press OK Chapter 5 Working with t...

Страница 87: ...t By page or By set 30 Sort by page 31 Sort by set Sort Stack the prints with an offset This setting is only available when the Offset stacking setting of the active Workflow profile is set to Sets as...

Страница 88: ...tical Header up SEF Deliver the prints with the header on top side and in land scape position horizontal Header down LEF Deliver the prints with the header at the bottom side and in portrait position...

Страница 89: ...delivery settings 1 Touch Jobs Queues Scheduled jobs or Waiting jobs 2 Touch the job you want to change 3 Press Properties 4 Touch the Print delivery button 5 Make the required changes 6 Press OK Cha...

Страница 90: ...staple the jobs for example Finisher because the Stacker cannot staple the jobs If you make a combination that is not possible the operator panel displays an error message Change the number of staples...

Страница 91: ...rily for markets outside the USA 2 or 3 punch holes for Letter Ledger media primarily for USA market Note The two punchers listed above are not interchangeable You can only replace the entire puncher...

Страница 92: ...scape Punch the output 1 On the operator panel press the Jobs button 2 In the list of Waiting jobs or Scheduled jobs touch the job you want to edit 3 Press Properties Note You can also press the job 2...

Страница 93: ...You can also press the job 2 times to access the Properties window This function is comparable to double clicking with a mouse 4 Press Folding 5 Select the desired folding method 6 If required define...

Страница 94: ...ge this setting for the active print job How to select another media for a job 1 Touch Jobs Queues Scheduled jobs or Waiting jobs 2 Touch the job you want to change 3 Touch Properties or touch the job...

Страница 95: ...ia for trailer pages are the same as for banner pages You can specify this media in the media catalogue in the Settings Editor Note This setting applies to all jobs from the moment it is enabled How t...

Страница 96: ...y assigned to a paper tray Assign media to a paper tray when you already loaded the media and pressed the button for Not assigned on the control panel of the paper module The paper modules on page 36...

Страница 97: ...trays The parame ters are a combination of icons and texts The paper tray information on page 97 Content of the paper trays Open the selected paper tray to load the media Load the media on page 47 Op...

Страница 98: ...he paper tray is down The paper tray is open The paper guides inside the paper tray do not match the selected media size You must correct the paper guides or the selected media The paper tray contains...

Страница 99: ...e 47 5 Close the paper tray Note There is a risk that a job is printed on a wrong media 6 Press Assign A window with media names appears The previous media in the selected paper tray is highlighted No...

Страница 100: ...de the paper tray When the list is empty the media catalog does not contain media that match the position of the paper guides Note There is a risk that a job is printed on a wrong media 4 Touch the na...

Страница 101: ...combination with the hotfolder default ticket However if you want to use the settings of the automated workflow where the hotfolder is linked to it is advised not to place a hotfolder default ticket...

Страница 102: ...the web browser and enter the host name or IP address of your PRISMAsync controller 2 Go to the Workflow Hotfolders section 3 Click Configure 4 At Enabled select Yes to activate the hotfolder functio...

Страница 103: ...required 1 Open your web browser and enter the host name or IP address of your PRISMAsync controller 2 Go to Workflow Hotfolders 3 Click Add 4 Give the hotfolder a logical name A logical name helps y...

Страница 104: ...workstation with a Microsoft Windows XP operating system Depending on the operating system of your workstation the procedure can be different Illustration 51 Create a shared network drive How to creat...

Страница 105: ...when the hotfolder function was enabled in the Settings Editor 7 Click OK The hotfolder is now ready for use 8 If desired you can create a shortcut to the shared network folder on the desktop of the...

Страница 106: ...hotfolder default ticket default_ticket jdf Note This procedure is an example of the procedure on a Microsoft Windows XP operating system For other operating systems the procedure can vary 1 Click Sta...

Страница 107: ...access to system settings system information media information and maintenance tasks This section gives an overview of the Printer section in the System view Overview of the Printer section 52 Overvie...

Страница 108: ...ge 113 Indicate the status of the waste box of the puncher folder Puncher folder Check the status of the staple cartridges on page 111 Indicate the number of staples that the stapler of the finisher h...

Страница 109: ...s blue 2 Blocks of the status bar are green The toner reservoir is filled over 50 You can add 1 bottle of toner The toner icon is blue 1 Block of the status bar is green The toner reservoir is filled...

Страница 110: ...of the toner reservoirs as a percentage 2 Touch the System button 3 Press Printer The System view displays the current filling level of the toner reservoirs as a percentage The percentage matches the...

Страница 111: ...ration only contains the stacker stapler the numbers are not visible in the dashboard Note Only when the staple level is low or when one of the staple cartridges is empty the status is visible in the...

Страница 112: ...w displays the status of the staple cartridges The System view also dis plays the number of staples that have been used since the last refill Chapter 5 Working with the operator panel 112 Check the st...

Страница 113: ...Waste box icon The waste box icon is blue The waste box inside the icon is grayed out The waste box status is Absent The waste box icon is blue The waste box is not full The waste box status is OK Th...

Страница 114: ...em view Overview of the Maintenance section 66 Overview of the Maintenance section The items of the Maintenance section Description of the Maintenance section More information Function Item Reset the...

Страница 115: ...rs Indicates the amount of toner that has been used since the printer was installed You cannot reset the toner counter Toner counters Open the list of the suggested or required maintenance tasks Note...

Страница 116: ...beginning of a working day or before you start a new job for a particular customer Day counters The Toner counters section displays the amount of toner that has been used since the machine was instal...

Страница 117: ...counters button in the Day counters section A dialog box will ask you to confirm that you really want to reset the day counters 4 Touch Yes to reset the day counters to 0 Chapter 5 Working with the o...

Страница 118: ...d the day counters for the meter reading The day counters are only intended for your own convenience The toner counter provides information about the amount of toner that has been used since the machi...

Страница 119: ...vides an overview of the Setup section in the System view Overview of the Setup section 67 Overview of the Setup section The items of the Setup section Description of the Setup section More informatio...

Страница 120: ...ction on page 119 Shut down the system in a con trolled way Shut down system button Change the advanced media settings on page 130 Define a number of special me dia related settings Advanced media set...

Страница 121: ...w profiles cannot cover all the possible workflows you may need Therefore you can also define the settings indi vidually custom workflow This section makes recommendations about when to use which work...

Страница 122: ...rint the jobs Manual planning You want to continue printing while you are absent for example after working hours Then the machine will print the scheduled jobs provided that all the required media sup...

Страница 123: ...a stacker to a finisher Values and effects of the settings The following table describes the effects of the various values of the settings Values and effects of the settings Effect Values Setting The...

Страница 124: ...The machine prints the scheduled jobs one after the other The machine does not stop before the next scheduled job unless there is a reason to stop For example when a media is not available Off The ma...

Страница 125: ...job is lower than or equal to N the sets are not stacked with an offset However the whole job is stacked with an offset with respect to the previous job Sets always Each printed set is delivered to t...

Страница 126: ...e language of the operator panel Change the language 1 On the operator panel press the System button 2 Press the Setup button 69 Change the language 3 Press the Language button in the User interface s...

Страница 127: ...the available languages appears 70 Overview of the available languages 4 Select your language for example Norsk 5 Press OK The language is changed Chapter 5 Working with the operator panel 127 Change...

Страница 128: ...advance in case you do not want to use the warning function Note The operator attention light see The operator attention light on page 31 is linked to the status of the machine For example when the da...

Страница 129: ...job name You can choose to truncate the job name at the beginning or at the end of the name Illustration 71 How to truncate the job name 1 On the operator panel press the System button 2 Press Setup 3...

Страница 130: ...undesired print quality issues To postpone print quality issues arising a Low temper ature mode is available on the printer It is advised to enable the Low temperature mode when there are problems wit...

Страница 131: ...nd 10 respectively Please refer to the Troubleshooting chapter for more information see Troubleshooting on page 247 Paper quality test This test helps you to check if the correct Paper quality setting...

Страница 132: ...er way round 2 Press OK When the Low temperature mode is On this is visible on the dashboard Disable the double sheet detection 1 Touch the Double sheet detection button The text on the button changes...

Страница 133: ...t the Paper quality test 1 Touch the Paper quality test button to start the test Note When the test is started the progress of the test is displayed on the button and the text on the button changes fr...

Страница 134: ...eet to check whether the quality and consis tency of the prints still meet your requirements This section describes how to make an intermediate check print Note You can also press the Intermediate che...

Страница 135: ...ystem button 2 Press Setup 3 Press the Intermediate check print button in the Advanced section The intermediate check print is sent to the system output see The output locations on page 33 Chapter 5 W...

Страница 136: ...d media for example For convenience reasons a subset of frequently used settings is accessible through the operator panel Settings available via the operator panel Short description Available settings...

Страница 137: ...uration report for backup purposes for example Follow the instructions on the operator panel when you save a file or print a re port Save the datad ump file Save the trace file Printtheconfig uration...

Страница 138: ...stem settings How to change a number of settings in the Settings Editor via the operator panel Note The key operator PIN or the system administrator password is required to make changes in this sectio...

Страница 139: ...w of the Media section in the System view Overview of the Media section 74 Overview of the Media section The items of the Media section Description of the Media section More information Function Item...

Страница 140: ...d temporary media to the media catalogue To catalog button 3 Perform a media registra tion for standard size media on page 145 Perform a media registra tion for large media on page 152 Print test shee...

Страница 141: ...However the print jobs can also require media that are not included in the Media catalog These media become temporary media on the system What is the Media catalog The Media catalog is a list of pred...

Страница 142: ...er tray The temporary media remain available on the system until No more waiting jobs need this media type No more scheduled jobs need this media type No more printed jobs need this media type This me...

Страница 143: ...edule view when the job is scheduled for printing In the list of Temporary media in the Media tab of the System view When you plan to use a temporary media more often you can add the media to the Medi...

Страница 144: ...media you want to add to the Media catalog 4 Press To catalog The media is added to the Media catalog Note If required you can edit the attributes of the media in the Media catalog that is part of th...

Страница 145: ...long enough to carry out the measurements You must carry out each measurement on all 3 test sheets The system calculates the av erage value of the measurements This section describes how to perform a...

Страница 146: ...0 0 5 3 w e k s t e e h S B H D Test bitmap REGISTRATION Size 210 x 297 mm 2006 10 09 14 08 36 Page 1 1Primary image A G 0 5 0 0 5 3 w e k s t e e h S B H D 1 0 0 0 1 0 5 0 1 1 0 0 1 1 5 0 1 2 0 0 1 2...

Страница 147: ...1 5 0 2 2 0 0 2 2 5 0 2 3 0 0 2 3 5 0 2 4 0 0 2 4 5 0 2 5 0 0 2 5 5 0 2 6 0 0 2 6 5 0 5 0 0 5 0 P r im a r y X im a g e p o s it io n P r im a r y Z im a g e p o s it io n P r im a r y d ia m o n d s...

Страница 148: ...0 2 5 5 0 2 6 0 0 2 6 5 0 2 7 0 0 2 7 5 0 2 8 0 0 5 0 0 5 0 P r im a r y X im a g e p o s it io n P r im a r y Z im a g e p o s it io n P r im a r y d ia m o n d s h a p e X le n g t h L F 1 5 0 0 1 5...

Страница 149: ...K N L P 1 0 0 0 1 0 5 0 1 1 0 0 1 1 5 0 1 2 0 0 1 2 5 0 1 3 0 0 1 3 5 0 1 4 0 0 1 4 5 0 1 5 0 0 1 5 5 0 1 6 0 0 1 6 5 0 1 7 0 0 1 7 5 0 1 8 0 0 1 8 5 0 1 9 0 0 1 9 5 0 2 0 0 0 2 0 5 0 2 1 0 0 2 1 5 0...

Страница 150: ...r with point N of the test sheet Test bitmap REGISTRATION Size 210 x 297 mm 2006 10 09 14 08 36 Page 2 2Secondary image 0 5 0 0 5 2 e p a h S d n o m a i D y r a d n o c e S 2 0 5 0 0 5 1 e p a h S d...

Страница 151: ...ress Yes if you want to print an extra test sheet to verify the result Wait for the sheet and check the result Another pop up message appears Press Yes if the registration is correct Press No if the r...

Страница 152: ...t be long enough to carry out the measurements You must carry out each measurement on all 3 test sheets The system calculates the av erage value of the measurements This section describes how to perfo...

Страница 153: ...0 5 0 0 5 3 w e k s t e e h S B H D Test bitmap REGISTRATION Size 210 x 297 mm 2006 10 09 14 08 36 Page 1 1Primary image A G 0 5 0 0 5 3 w e k s t e e h S B H D 1 0 0 0 1 0 5 0 1 1 0 0 1 1 5 0 1 2 0 0...

Страница 154: ...0 0 5 0 P r i m a r y X i m a g e p o s i t i o n P r i m a r y Z i m a g e p o s i t i o n B 5 0 0 5 0 85 Align the ruler with B 3 Read the value at the edge of the test sheet 4 Enter the value 5 Ta...

Страница 155: ...OK 4 Align the start of the ruler with point E and read the value at point F Test bitmap REGISTRATION Size 420 x 297 mm 2006 10 09 14 08 22 Page 1 1 Primary image 50 0 50 3 Sheet skew B H E D F 1 0 0...

Страница 156: ...a r y d ia m o n d s h a p e X le n g t h L K 5 0 0 5 0 88 Align the ruler with K 3 Read the value at the edge of the test sheet 4 Enter the value 5 Take the second test sheet 6 Repeat the steps 2 4...

Страница 157: ...5 0 2 3 0 0 2 3 5 0 2 4 0 0 2 4 5 0 2 5 0 0 2 5 5 0 2 6 0 0 2 6 5 0 2 7 0 0 2 7 5 0 2 8 0 0 5 0 0 5 0 P r im a r y X im a g e p o s it io n P r im a r y Z im a g e p o s it io n P r im a r y d ia m o...

Страница 158: ...2 4 7 Take the third test sheet 8 Repeat the steps 2 4 Result A pop up message appears The message asks you whether you want to print an extra test sheet to verify the result of the registration You c...

Страница 159: ...bs is empty you can activate the transaction printing function on the operator panel and send jobs from a server or mainframe The Transaction section on the operator panel contains the settings that y...

Страница 160: ...ion section Function Item Num ber The dashboard displays the following information for transaction printing The connection status The IP address of the server sending the jobs The name of the transact...

Страница 161: ...transaction printing in general Actions on the server side Actions at the printer side 1 Switch the printer into the transaction printing mode 2 Select the required job setup via the operator panel Y...

Страница 162: ...tions at the printer side 8 Place the printer off line when the transaction stream is ready 9 Switch the printer back to document printing mode Chapter 5 Working with the operator panel 162 Introducti...

Страница 163: ...put recovery is disabled In the Settings Editor you can enable output recovery in the IPDS transaction printing setups PCL transaction printing does not support output recovery This section describes...

Страница 164: ...the output location Are deleted com pletely Sheets copied to controller memory including error pages These sheets are not delivered to the output location The operator panel displays instruc tions on...

Страница 165: ...ror recovery Output recovery with IPDS Job progress states Job Once the error is resolved the print er restarts by print ing the first page in the host memory Chapter 5 Working with the operator panel...

Страница 166: ...r restarts by print ing the first page in the controller memory Remain in con troller memory Sheets copied to controller memory including error pages These sheets stay in the memory of the controller...

Страница 167: ...s stay in the host memory When the printer starts printing these pages will be copied and sent to the controller Remain in host memory Sheets in host memory Available counters The Oc VarioPrint 6000 U...

Страница 168: ...e following How to activate transaction printing mode How to switch back to document printing mode Before you begin Make sure that the list of Scheduled jobs is empty Illustration 110 The transaction...

Страница 169: ...tch back to the docu ment printing mode Switch to the document printing mode 1 On the operator panel press the System button 2 Press the Transaction button 3 Press the Transaction on line button The t...

Страница 170: ...in the appropriate box To correct these misalignments you can shift the image You can shift the images on the front side and back side horizontally and vertically This section describes how to shift t...

Страница 171: ...press the System button 2 Press Transaction 3 Press the or buttons to shift the image on the front side or back side of the sheet Chapter 5 Working with the operator panel 171 Shift the image in the t...

Страница 172: ...ly a limited amount of information name or size of the media This can lead to miscommunication where the controller misses a media requirement The controller will then ask for the required media via a...

Страница 173: ...Continue with step 2 when you select this option Press Continue The controller will use the PCL default media and continue the print job Note that this might be an incorrect media Press Cancel stream...

Страница 174: ...ontinue The controller will use the PCL default media and continue the print job Note that this might be an incorrect media Press Cancel stream The print job is stopped You can now solve the problem Y...

Страница 175: ...ttings see How to change the IPDS parameters on page 175 or How to change the PCL parameters on page 176 You can change the settings by group click the pencil at the right hand side of the group setti...

Страница 176: ...consistent with the IPDS media name definitions Valid characters for an IPDS media name are A Z a z 0 9 blank 5 Repeat step 4 for all the logical trays in your setup How to change the PCL parameters 1...

Страница 177: ...group settings This is the preferred method by item click the pencil behind the individual settings 5 Change the settings under the PCL setup tab see How to change the PCL parameters on page 176 6 Ch...

Страница 178: ...Chapter 5 Working with the operator panel 178 Create a transaction setup...

Страница 179: ...Chapter 6 Optional finishers and other devices...

Страница 180: ...ion Illustration 113 The puncher iXDP The puncher enables you to finish documents for various types of binding Simply replace the die set inside the puncher to get another type of binding Information...

Страница 181: ...to replace a die set Each die set has an identification label that shows the hole pattern and name You can store 3 additional die sets in a storage area inside the puncher see Main parts on page 182...

Страница 182: ...Operating information Main parts Illustration Chapter 6 Optional finishers and other devices 182 Main parts...

Страница 183: ...K3 K7 K3 K7 1 0 K3 K7 6 1 2 3 4 5 114 Main parts of the puncher Chapter 6 Optional finishers and other devices 183 Main parts...

Страница 184: ...t types of holes in your documents for different types of binding You do not need tools or levers to replace a die set see Replace a die set on page 189 Die set 3 The chip tray collects the paper chip...

Страница 185: ...set All the die sets can handle media up to 216 g m 80 lb cover Die sets available for A4 punchers Type of die set Type of binding Number of holes shape 2 Hole Loose leaf binding 2 round 4 Hole Loose...

Страница 186: ...die set Type of binding Number of holes shape Wire 03 01 AM 3 holes inch Wire binding 32 square Color Coil Plastic Coil binding 44 round Chapter 6 Optional finishers and other devices 186 Die sets av...

Страница 187: ...e of the puncher see Main parts on page 182 When to do The printer stops when the chip tray is full The operator panel displays a message The message asks you to empty the chip tray of the puncher Ill...

Страница 188: ...This enables the sensors to detect the action and automatically reset the punch counter 2 Grasp handle K8 and pull out the chip tray 3 Empty the chip tray 4 Slide the chip tray back into place 5 Clos...

Страница 189: ...move and install a die set Note Only replace a die set when the printer is on hold Illustration 116 Replace a die set Remove and install a die set 1 Open the front door of the puncher 2 Grasp the fing...

Страница 190: ...et slot and the die set pins 4 Support the die set with both hands and slightly slide the die set into the slot 5 Grasp the finger hole of the die set and push until the die set locks A firm push can...

Страница 191: ...cally inspect the die sets for wear The result of the inspection can be one of the following The die set is not worn You can continue to use the die set The die set shows signs of wear You must replac...

Страница 192: ...e set into the die set slot 4 Run a number of sheets through the machine and inspect the holes The holes must be clean and even Torn or frayed edges indicate wear The holes must be punched completely...

Страница 193: ...Hole and VeloBind No felt oil pad 1 02 01 AM and 03 01 AM Wire round and square holes A felt oil pad on 1 side includ ing a magnet and retaining plate 2 19 20 21 Hole comb 44 47 Hole coil A felt oil p...

Страница 194: ...hat a thin layer of oil remains on the punch pins Lubricate the shoulder bolts and springs 1 Apply a thin layer of oil on the shoulder bolts and springs 2 Wipe down the shoulder bolts and springs Make...

Страница 195: ...ible problems the puncher can face This section describes the actions you must take to solve the problems Solve a problem Solve a problem Solution Problem Check if the power switch of the puncher is i...

Страница 196: ...Illustration K3 K7 K3 K7 1 0 K3 K7 K5 K5 K4 K4 K1 1 2 3 K2 K2 119 Clear a paper jam Chapter 6 Optional finishers and other devices 196 Troubleshooting...

Страница 197: ...falls down Check the die set Turn knob K3 K7 clockwise until the puncher is in the home position Then the black lines on the knob 3 and the frame are aligned Slide the die set out Check for jammed me...

Страница 198: ...4 Close K1 K2 K4 and K5 5 Close the front door of the puncher Chapter 6 Optional finishers and other devices 198 Troubleshooting...

Страница 199: ...by pass 297 4 mm 11 Punch edge 1 sheet 1 sheet Punch capacity 230 V 50 Hz single phase 115 V 60 Hz single phase Power supply BTUs hour 1160 BTU HR Watts 300 W BTUs hour 1160 BTU HR Watts 300 W Electri...

Страница 200: ...rily for markets outside the USA 2 or 3 punch holes for Letter Ledger media primarily for USA market Note The two punchers listed above are not interchangeable You can only replace the entire puncher...

Страница 201: ...Operating information Main parts Illustration 125 Main parts of the puncher folder Description of the main parts Description Part Chapter 6 Optional finishers and other devices 201 Main parts...

Страница 202: ...d Puncher The folder can half fold or z fold your documents Folding unit 2 The waste box collects the paper chads that arise from the punching process You can easily access and empty the waste box see...

Страница 203: ...or 27 lb bond for plain media or 120 g m or 32 lb bond for coated media You can adjust the stack height for heavier media in the Settings Editor You can change the stack height in increments of 10 fr...

Страница 204: ...Half fold Output capacity for half folded sheets Finisher number of sheets Stacker number of sheets 120 80 Chapter 6 Optional finishers and other devices 204 Output locations...

Страница 205: ...to do The printer stops when the waste box is full The operator panel displays a message The message asks you to empty the waste box of the puncher folder Illustration 126 Location of the waste box Em...

Страница 206: ...5 Close the front door of the puncher folder Chapter 6 Optional finishers and other devices 206 Empty the waste box...

Страница 207: ...red to the top tray of the puncher folder Besides a paper jam in the paper path of the puncher folder it is also possible that a paper jam occurs in the folding unit This section describes the actions...

Страница 208: ...racket to re lease the folding unit 3 129 Turn the folding unit backwards 4 Clear a paper jam in the folding unit Remarks Action Step Check the upper rollers for jammed me dia 1 Chapter 6 Optional fin...

Страница 209: ...er the flap with the rollers Note If you lower the flap too fast the rollers may come loose If they do you can simply push them back into position 3 Check for jammed media 4 132 Push the flap with the...

Страница 210: ...edure Remarks Action Step 133 Push the folding unit back into its original position 1 134 Push the green bracket back to secure the folding unit 2 Chapter 6 Optional finishers and other devices 210 Cl...

Страница 211: ...Remarks Action Step 135 Push the folding unit back into the locked position 3 Close the front door of the puncher folder 4 Chapter 6 Optional finishers and other devices 211 Clear a paper jam...

Страница 212: ...lding shift Adjust the folding skew This section describes the difference between a folding shift and a folding skew and how to make appropriate fold corrections Note When your folded sheets show a fo...

Страница 213: ...just the folding skew on page 214 It is possible for the fold line not to be exactly in the in the middle of the sheet If you have a job that contains both fold ed and non folded sheets the result is...

Страница 214: ...urn the knob until you have reached the default position You can find this default position on the sticker inside the puncher folder Folding skew correction The following table gives an overview of th...

Страница 215: ...ck line at the left hand side of the sticker indicates the default position The sticker also indicates in which direction you should turn the knob to correct the skew Open the top covers of the punche...

Страница 216: ...ter clockwise Adjust the folding skew by turn ing the knob 2 141 If the skew is in this direction turn the knob clockwise Close the top covers of the puncher folder 3 Check the adjustments you made 4...

Страница 217: ...he result is that the folded sheets are slightly bigger than the non folded sheets You can correct this by adjusting the fold position in the Settings Editor Note The folder has two fold plates referr...

Страница 218: ...Then When Decrease the fold position 1 with half the folding shift Increase the fold position 1 with half the folding shift Chapter 6 Optional finishers and other devices 218 Adjust the folding shift...

Страница 219: ...with the de sired length change You want to decrease the length of the shaded part Decrease fold position 2 with the desired length change You want to increase the length of the shaded part Chapter 6...

Страница 220: ...o the Settings Editor Preferences Print job defaults Puncher folder iP F 2 Click the pencil behind the individual settings to adjust the fold positions in 0 1 mm increments Adjustment for fold positio...

Страница 221: ...old puncher and install a new puncher When to do Only replace a puncher when the printer is on hold Required tool Number 10 socket wrench supplied with the printer Access the folding unit Illustratio...

Страница 222: ...Illustration Action Step 149 Lower the green bracket to re lease the folding unit 3 150 Turn the folding unit backwards 4 Chapter 6 Optional finishers and other devices 222 Replace the puncher...

Страница 223: ...e punch kit Remarks Action Step 151 Loosen and remove the 4 screws of the puncher and disconnect the connector 1 152 Pull the puncher out 3 Chapter 6 Optional finishers and other devices 223 Replace t...

Страница 224: ...h the new puncher into place Note Use an alignment pin to ensure correct position ing 4 154 Fasten the 4 screws of the puncher and connect the connec tor 5 Chapter 6 Optional finishers and other devic...

Страница 225: ...ocedure Remarks Action Step 155 Push the folding unit back in its original position 1 156 Push the green tab back to secure the folding unit 2 Chapter 6 Optional finishers and other devices 225 Replac...

Страница 226: ...Remarks Action Step 157 Push back the folding unit 3 Close the front door of the puncher folder 4 Chapter 6 Optional finishers and other devices 226 Replace the puncher...

Страница 227: ...50 g m to 210 g m 14 lb bond to 56 lb cover Supported media weights 2 or 4 holes A4 A3 puncher 6 0 mm 2 or 3 holes Letter Ledger puncher 2 holes 0 25 3 holes 0 31 Hole punch size 1 sheet Punch capaci...

Страница 228: ...Specifications Item Maintains print engine speed Fold speed Z fold Half fold Folding methods Chapter 6 Optional finishers and other devices 228 Specifications...

Страница 229: ...o the paper tray The Form Assist Module is a device you can insert in your paper tray without modifying your paper tray It allows you to increase the media input capacity When you use the Form Assist...

Страница 230: ...pacity Paper tray without Form As sist Module Paper tray with Form Assist Module 20 50 100 200 Paper with irreg ular thickness number of sheets Chapter 6 Optional finishers and other devices 230 Form...

Страница 231: ...strength Warning Avoid physical injury Bend you knees and keep your back straight when you use the EasyLift Maximum weight The following table gives you an indication of the weight of the most common...

Страница 232: ...s 9 1 kg 20 0 lbs 4 5 kg 10 0 lbs 2 3 kg 5 0 lbs 0 5 kg 1 0 lbs Letter 20 lbs 11 6 kg 25 5 lbs 5 8 kg 12 7 lbs 2 9 kg 6 4 lbs 0 6 kg 1 3 lbs Legal 20 lbs Too heavy 9 1 kg 20 0 lbs 4 5 kg 10 0 lbs 0 9...

Страница 233: ...can access the Remote Viewer via a URL in your a web browser Note You can use the Remote Viewer when your printer has the optional Remote Viewer li cense When you enable the Remote viewer without a v...

Страница 234: ...orer 7 Firefox 3 Chrome Safari Supported web browsers As defined in your browser as long as the printer supports this language Language Every 5 seconds Update frequency Fixed 30 minutes Time line Host...

Страница 235: ...ia this media has to be available in the media catalog If the media catalog does not contain the 7 x 10 inch media you have to register this media first see Perform a media registration for standard s...

Страница 236: ...metal plates over to the right hand side 2 Load the media 3 Flip the metal plates over to the left hand side over the media 4 Close the paper tray 5 Chapter 6 Optional finishers and other devices 236...

Страница 237: ...Chapter 7 Keeping the printer run ning...

Страница 238: ...er Caution Never add more than 3 bottles at a time The status bars of the toner indicators indicate the amount of bottles you are allowed to fill Caution The printer must be switched on to add the ton...

Страница 239: ...When the toner bottle is empty carefully tilt the toner bottle into the horizontal position Make sure that the opening of the toner bottle remains over the opening of the toner reservoir 7 Rotate the...

Страница 240: ...You can add short and long staples It is important to add the correct staples Use short staples when your documents contain up to 50 sheets Use long staples when your doc uments contain more than 50 s...

Страница 241: ...uttons at both sides of the cartridge holder to unlock the lower cover 164 Press the 2 release buttons simultaneously The lower cover opens 165 The lower cover opens Chapter 7 Keeping the printer runn...

Страница 242: ...3 Remove the empty staple cartridge in the opposite direction of the arrow 166 Remove the staple cartridge Chapter 7 Keeping the printer running 242 Finisher Add staples...

Страница 243: ...4 Slide a new staple cartridge into the cartridge holder in the direction of the arrow 167 Place a new staple cartridge Chapter 7 Keeping the printer running 243 Finisher Add staples...

Страница 244: ...sh the staple cartridge into the cartridge holder until the cartridge clicks into place 168 Firmly push the staple cartridge into the holder Chapter 7 Keeping the printer running 244 Finisher Add stap...

Страница 245: ...he paper ribbon 7 Close the lower cover 8 Place the cartridge holder in the stapler Close the doors and covers 1 Hold cover E5 while you unlock E6 2 Close cover E5 3 Close top cover E1 4 Close the fro...

Страница 246: ...he staple cartridge towards you 3 Push and hold the little amber lever to the left to unlock the staple unit 4 Pull the white right hand side of the staple unit towards you at an angle of 90 degrees 5...

Страница 247: ...e machine starts from the point where the printing stopped due to the error Please check for double prints Follow the instructions on the operator panel Paper jam A message on the operator panel will...

Страница 248: ...settings are defined When the job settings are defined in an application or printer driver the controller automatically corrects the settings When you define the job settings on the operator panel th...

Страница 249: ...Change the Paper quality setting from Nor mal to Low see Change the Paper quality on page 133 Use the Paper quality test to determine if this new setting is the right cleaning mode for this media The...

Страница 250: ...Paper quality setting to Lower see Change the Paper quality on page 133 Use the Paper quality test to verify that this new setting is the right cleaning mode for this media A combination of the above...

Страница 251: ...Appendix A Miscellaneous...

Страница 252: ...Oc VarioPrint 6250 250 images minute A4 Letter 132 images minute A3 Ledger Oc VarioPrint 6320 314 images minute A4 Letter 168 images minute A3 Ledger Note For 1 sided printing the print speed of A4 or...

Страница 253: ...per output loca tion Stacker All media sizes between 8 x 8 inch and 12 5 x 19 2 inches Finisher Long edge 10 8 12 04 inches Short edge 8 18 8 66 inches Stacker stapler output tray stapled sheets Long...

Страница 254: ...ols Adobe PostScript 3 streaming PostScript PCL 6 combines PCL5e and PCL XL PDF 1 6 Xerox PPP support Supported PDLs Oc VarioPrint 6000 Ultra Line printer driver Oc PRISMAprepare Oc PRISMAaccess Oc PR...

Страница 255: ...Bundle 58 Print jobs 72 Bundled jobs Change job settings 72 C Capacity Input 252 Output 203 252 Change Check first set 78 Image shift 85 170 Language 126 Media 94 Number of sets 77 Number of staples 9...

Страница 256: ...ng jobs 67 New jobs 67 One by one 67 Printed jobs 67 Destination of print job Workflow 121 DHCP DHCP 136 Die sets Die sets available 185 Inspect 191 Install 189 Lubricate the felt oil pad 194 Lubricat...

Страница 257: ...91 Intermediate check print Intermediate check print 134 Setup section 119 Interrupt Interrupt 66 IPDS Output recovery 163 J Job Change number of sets 77 Change the media 94 Change the number of stapl...

Страница 258: ...99 Icons 97 Information 97 Large 116 Load 49 Registration 139 Standard 116 Supported size 252 Supported weight 252 Media catalog Media catalog 139 141 Media handling Description 141 Media message Gene...

Страница 259: ...Paper tray icons Paper tray icons 97 PDL Supported 252 Power modes Power modes 20 Power switch Power switch 20 Pre printed Low temperature mode 130 Primary DNS suffix Primary DNS suffix 136 Print Pri...

Страница 260: ...139 Release key Operator panel 29 Remote viewer Remote viewer 233 Rename Job 82 Replace staple cartridge of stacker stapler Replace staple cartridge of stacker stapler 246 Reprint a job Reprint a job...

Страница 261: ...d by mode Stand by mode 20 Standard media Standard media 116 Staple Status 111 Staple cartridges Staple cartridges 111 Stapler icons Stapler icons 111 Staples Staples 90 Finisher 240 Stacker stapler 2...

Страница 262: ...section 114 Toner indicator Status bar 238 Toner icon 238 Toner pollution problems Toner pollution problems 247 Trace file Save 136 Trademarks Trademarks 8 Trailer page Trailer page 95 Media 95 Trans...

Страница 263: ...Check and print 122 Function 121 Job by job 122 Manual planning 122 Standard 122 Unattended 122 263 Index...

Страница 264: ...the office and corporate printroom Large format printing of technical documentation signage and display graphics Production printing for marketing service bureaus and graphic arts Business Services fo...

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