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Troubleshooting
5
im7520/im6020
5-3
Trou
blesho
otin
g
Chapte
r 5
5.2
Cannot Receive Messages
When a document cannot be received, try to correct the problem by referring
to the table below. If the document still cannot be received properly even
after attempting to correct the problem, please contact your service
representative.
!
Detail
Refer to "Error Message Displayed" on page 5-5 for information
regarding error messages.
Refer to the “User's Guide (Copy Operations)” provided with the FK-502
for problems such as jamming of originals, paper jams, poor image
quality or running out of toner.
Description of
Problem
Check Points
Corrective Actions
Cannot receive
Is paper in the
machine?
If the add paper icon is lit, the machine is out of paper and
received documents are stored in memory. Add paper.
Refer to the “User's Guide (Copy Operations)” for the
procedure for adding paper.
Is paper
jammed in the
machine?
In case of paper jam, received documents are stored in
memory. Removed the jammed paper. Refer to the “Us-
er's Guide (Copy Operations)” for the procedure for cor-
recting paper jams.
Is the machine
out of toner?
No mail can be received if the toner has exhausted. Re-
place the toner bottle immediately. Refer to the “User's
Guide (Copy Operations)” for the procedure for replacing
the toner bottle.
Is the FK-502
set to manual
reception?
If [Receive Mode] of [Telephone Line Setting] in the Utility
Mode is set to [Manual RX], it is necessary to perform the
reception procedure manually. Perform the manual re-
ception procedure by referring to "Manual Reception
(Telephone Only Mode)" on page 4-4.
Is the telephone
line connected
properly?
Is the telephone line disconnected? Check the telephone
line connection and connect it if it is disconnected.
Is the FK-502
set to closed
area communi-
cation?
If the closed area communication function (to prevent re-
ception of unwanted documents) is set, documents will
only be received from specific destination facsimiles.
Has a wrong
SUB been sent
in F code from
the sender
side?
When a wrong sub-address is received with the Confi-
dential User Box or Relay User Box set, there may occurs
a communication error, thus resulting in the reception un-
available. Check the sender side to see if the sub-ad-
dress is set.
Содержание im7520
Страница 1: ...Oc User s Guide cm3500210 Facsimile Operations...
Страница 11: ...1 Introduction Chapter 1 Introduction...
Страница 31: ...2 Before Use Chapter 2 Before Use...
Страница 60: ...Before Use Chapter 2...
Страница 61: ...3 Transmission Chapter 3 Transmission...
Страница 111: ...4 Reception Chapter 4 Reception...
Страница 128: ...Reception Chapter 4...
Страница 129: ...5 Troubleshooting Chapter 5 Troubleshooting...
Страница 135: ...6 Specifications Chapter 6 Specifications...
Страница 138: ...Specifications Chapter 6...
Страница 139: ...7 Transmission Applications Chapter 7 Transmission Applications...
Страница 194: ...Transmission Applications Chapter 7...
Страница 195: ...8 Useful Functions for Reception Chapter 8 Useful Functions for Reception...
Страница 203: ...9 Polling Chapter 9 Polling...
Страница 214: ...Polling Chapter 9...
Страница 215: ...10 Registering Settings Chapter 10 Registering Settings...
Страница 229: ...Registering Settings 10 im7520 im6020 10 15 Registering Settings Chapter 10 7 Press Exit on the sub area...
Страница 249: ...Registering Settings 10 im7520 im6020 10 35 Registering Settings Chapter 10 5 Press Close 6 Press Exit on the sub area...
Страница 257: ...Registering Settings 10 im7520 im6020 10 43 Registering Settings Chapter 10 5 Press Close 6 Press Exit on the sub area...
Страница 271: ...11 Utility Mode Chapter 11 Utility Mode...
Страница 345: ...12 Explanation of Reports and Lists Chapter 12 Explanation of Reports and Lists...
Страница 400: ...Explanation of Reports and Lists Chapter 12...
Страница 401: ...13 Web Connection Chapter 13 Web Connection...
Страница 407: ...Web Connection 13 im7520 im6020 13 7 Web Connection Chapter 13 The user is logged off and the Login page appears...
Страница 410: ...13 Web Connection 13 10 im7520 im6020 Web Connection Chapter 13 2 Click Login The User mode page appears...
Страница 412: ...13 Web Connection 13 12 im7520 im6020 Web Connection Chapter 13 The Administrator mode page appears...
Страница 438: ...13 Web Connection 13 38 im7520 im6020 Web Connection Chapter 13 8 Click OK...
Страница 443: ...Web Connection 13 im7520 im6020 13 43 Web Connection Chapter 13 Delete the document Item Description...
Страница 444: ...Web Connection Chapter 13...
Страница 445: ...14 Appendix Chapter 14 Appendix...
Страница 448: ...14 Appendix 14 4 im7520 im6020 Appendix Chapter 14...
Страница 459: ...Printing for Professionals Oc 100 Oakview Drive Trumbull CT 06611 Oc 2007...