Troubleshooting
1.
Always check that the switch is plugged to a wall outlet and check that it
has not been damaged.
2.
Try to put the switch to another wall outlet.
3.
Check that the ON/OFF button is activated and on.
Error
code
Possible cause
Action
E001
The container is empty.
Fill the container with water
above the MIN marking.
The water level is too low.
Fill more water so as to exceed
the MIN level.
The appliance is not positioned
on a stable and even surface.
Move the appliance and make
sure that it is levelled.
The system does not register
water in the container.
Add a little salt to the water and
stir.
Electronic error.
Contact the purchase store.
E002
The water inlet filter needs
cleaning.
Clean the water inlet filter with a
brush.
A vacuum pouch is blocking the
water inlet.
Reposition the pouches and
always use the pouch rack.
A vacuum pouch is blocking the
outlet hole.
Reposition the pouches and
always use the pouch rack.
A vacuum pouch has been
broken and the content is
blocking the water inlet.
Remove the pouches and pour
out the water (do not use the
drain pipe, when there is food in
the container). Follow the above
cleaning procedure.
Dirt has entered the circulation
system of the appliance.
Perform the cleaning procedure
as per the above instructions.
Electronic error.
Contact the purchase store.
E009
Electronic error.
Contact the purchase store.
Disposal of the appliance
Warranty according to current law. Any claim shall be accompanied by
the cash receipt with purchase date. When raising a claim the appliance
must be returned to the store of purchase.
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