O2 COCOON, Руководство пользователя

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Warranty statement
This Limited Warranty shall apply to the O
2
Cocoon mobile phone (“Device”) including
all accessories contained within the original O2 box (“Accessories”). Hereafter “the
Products” means the Device and/or the Accessories as the context requires. O2
warrants that the Products are free of defects in materials and workmanship at the
time of its original purchase (“Limited Warranty”). This Limited Warranty is subject to
the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Products
(“Customer”). It shall neither exclude nor limit a) any statutory rights of the
Customer or b) any of the Customer’s rights against the seller/dealer of the Product
2. For the purposes of the Device, a twenty four (24) month period commencing on
the date of purchase of the Device by end user customer; and for the purposes of
the Accessories, a six (6) month period commencing on the date of purchase of the
accompanying Device by end user customer (“the Warranty Period”).
3. This Limited Warranty may not be sold-on, assigned, transferred or given to any
subsequent purchaser or acquirer of the Products. This Limited Warranty is only valid
and enforceable by those Customers who have purchased the Products in the UK.
4. Throughout the Warranty Period O2 or its authorised agent will, at their discretion,
without charge and subject to Clause 7 repair or replace any defective Products.
Repair or replacement may involve the use of functionally equivalent reconditioned
unit. O2 will return repaired Products or replacement Products to the Customer in
good working condition. All replaced faulty parts or components will become the
property of O2.
5. If O2 repairs or replaces any Products, the repaired or replaced Products shall
continue to be warranted for the remaining time of the original Warranty Period
or for three (3) months from the date of repair or replacement, whichever is longer.
6. Before returning any Device, you are responsible for ensuring that you back up
data and remove any personal information from the Device. O2 is not responsible
for any loss of data or removable storage media.
7. THIS WARRANTY SHALL NOT APPLY IN THE FOLLOWING CIRCUMSTANCES:
a. O2 or its authorised agent was not notified by the Customer of the defect within
fourteen (14) days after the appearance of the defect within the Warranty Period; or
b. the Products were not returned to O2 or its authorised service agent within thirty
(30) days after the appearance of the defect within the Warranty Period; or
c. deterioration of the Products due to normal wear and tear; or
d. use other than in accordance with the user manual; rough handling; exposure to
moisture; dampness or extreme thermal or environmental conditions or a rapid
change in such conditions; corrosion; oxidation; unauthorised modifications or
connections; unauthorised opening or repair; repair by use of unauthorised spare
parts; accidents; forces of nature; or other actions beyond the reasonable control of
O2 (including but not limited to deficiencies in consumable parts, such as batteries
which all by their nature have a limited lifetime, and breakage or damage to the
camera lens) unless the defect was caused directly by defects in materials or
workmanship. This Limited Warranty does not cover physical damage to the surface
of the Products including cracks or scratches on the LCD screen or camera lens; or
e. the Product serial number or IMEI number has been removed, defaced, altered or is
illegible; or
f. the defect was caused by a defective function of the cellular network; or
g. the defect was caused by the fact that the Products were used with or connected to
an accessory not approved or provided by O2 or used in other than its intended use
and where it can be shown by O2 that such defect is not the fault of the Products.
h. repairs performed by service centres that have not been authorised by O2.
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