NuVision 52LEDLP, Руководство по эксплуатации

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Product Support 41
Chapter 6
Product Support
Getting Help with Your Television
When you need it, NuVision can help you with any problems you might have with your television. For best results, you
should first follow the procedure in the order shown below — without skipping any steps if possible.
Check the Manuals
Be sure to check the manuals and any other documentation that came with your television. Refer to “Troubleshooting”
on page 37.
Check Our Web Site
Visit our Web site: http://www.nuvision.com/support/.
Contact Us
If you need to contact NuVision for repair service, you should be able to provide them with the following information:
•
The television model and serial numbers.
•
Any messages that were displayed on-screen when the problem occurred.
•
The situation when this happened or what caused it to occur?
•
If this problem has occurred before? Can you re-create it?
•
Did you add any new hardware or software before this situation began?
•
What steps have you taken already to solve the problem?
You may contact NuVision using any of the following methods:
•
Send an e-mail to techsupport@nuvision.com describing your problem.
•
Call us at 800-605-8022.
•
Complete and submit the required fields in the Comments or Questions area of our web site at http://
www.nuvision.com/support/contact/.
•
Send mail or a fax describing your problem to:
7901 E. Pierce St. Suite A
Scottsdale, AZ 85257
Phone: 480.970.1466
Fax: 602.532.7965
NOTE: Support availability depends on product and region.