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19.0 - SERVICING
19.1 - GENERAL
Note: Servicing must be carried out by a registered installer.
a.
The fire should not be removed for Servicing.
b.
Check the operation and ignition of the fire before servicing.
c.
Ensure the fire is cold before proceeding.
d.
Lay a dust sheet on the floor before proceeding.
e.
Carry out a gas soundness test before servicing.
f.
Open the outer door and turn off the gas supply to the fire at the isolation/pressure test elbow.
g.
If any parts need replacement, use only genuine parts supplied by Nu-Flame Ltd. Some components may look similar to those used in
other gas fire, but these are not necessarily the same due to performance variations and must not be used.
This applies particularly to the Pilot, Gas Control and Log Set.
h.
Disconnect the incoming gas pipe to the control before proceeding.
19.2 - ANNUAL SERVICING
Carry out the operations in 18.1 General before proceeding
a.
Open the Outer Door and using the Pozidriv screwdriver tool provided open the glass door and check the glass panel for any damage,
chips or cracks and it must be replaced before the fire is used. Also check the Door Seal for any damage and replace before the fire can
be used.
b.
Referring to the Section 17, ‘Arranging the Fuel Arrangement’ and working in reverse order, collect the Embaglow (wire wool
material) off the burner area, remove the bark chips, vermiculite and logs.
c.
Remove the fuel tray.
d.
In the base of the fire pull the electronics box and infrared sensor off their Velcro mountings.
e.
Remove the 6 screws securing the burner mounting plate assembly; then lifting at the rear, swing the whole assembly out and
clear of the fire. Take care not to mark the liners in the fire.
This will now allow access to all gas carrying parts for maintenance checks, fault finding and or replacement.
f.
Brush clean the burner of any vermiculite.
g.
Brush clear the pilot area of any vermiculite; check that the aeration hole in the pilot is clear of dust removing the 2 screws
securing the pilot shield if necessary for easier access.
h.
Check that the Flue Terminal and Guard are not damaged or covered in any way.
i.
Refit in reverse order; brushing the logs clean of any soot, checking gas soundness, ignition and spillage as detailed in the
relevant sections.
Note.
Ensure that no stray strands of the Embaglow material is left close to the pilot. The spark from the ignition system will track down even
a single strand of Embaglow and prevent the spark from arcing to the pilot.
j.
Check the Condition of the Glass Panel and Door Seal and replace before further use if damaged.
k.
Clean the outer glass panel before sealing the door.
l.
Replace the batteries in both the handset and receiver see Section 3.4. and check the operation of the Control.
ALWAYS CONDUCT A GAS SOUNDNESS AND SPILLAGE CHECK AFTER SERVICING.
ALWAYS RESEAL THE PRESSURE TEST POINT AND CHECK THAT IT IS GAS TIGHT.
(This accounts for a lot of recalls.)
ALWAYS CHECK THAT THE GLASS IS CLEAN AND FREE FROM FINGERPRINTS.
(This accounts for a lot of recalls.)
20 - FAULT FINDING GUIDE, SYMPTOMS AND POSSIBLE CAUSES
Important :
In instances where it is indicating that the main control system needs changing, (specifically either of the
Thermatronic Control Systems), you should investigate returning the whole Burner Control Assembly to Nu-Flame for rectification as this
could be the least cost option.
a.
Prior to any Servicing ensure that you have carried out the procedures in Section 20.1 General (Servicing).
b.
Check the supply pressure at the isolation elbow.
c. Important
: With either of the Thermatronic Systems always change the batteries before carrying out any Fault Finding.
d.
Check the supply pressure at the isolation elbow.
20.1 - RESETTING THE ELECTRONIC CONTROL (Applies to Thermatronic RF Systems Only)
Full Reset -
If a new handset is obtained the control system will need to learn the handset’s unique code via a Full Reset.
Also, if the fire is not working and the Basic Reset (described on page 8) has not worked a Full Reset can be carried out as follows:
a.
Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door, locate
the electronic Receiver Box.
b.
Locate the Reset Hole on the side of the Receiver and using a pen press and hold in the Reset button until you hear two beeps.
c.
The first beep is short and the second beep is long. After the second beep release the Reset Button.
d.
Now on the Handset, within the next 20 seconds press and hold the Small Flame Button until you hear two additional short beeps
confirming the code is set in the Receiver.
e.
If you hear one long beep the Code as not been set so repeat the procedure.
f.
If the Handset still does not work check the wiring and or replace the Receiver and Handset .
Continue For Fault Finding Causes Onto The Next Page
