NTT docomo FOMA N2502 HIGH-SPEED, Руководство по подключению

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Warranty and After-Sales Service
Warranty
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Make sure that the warranty card is included with your FOMA terminal at the time of purchase. Check the
contents, the information about “the shop or date of purchase”, etc. and keep the card in a safe place. If the
card does not contain necessary information, immediately contact the shop and request them to fill in the
card. The warranty period is one year from the date of purchase. The warranty period is one year from the
date of purchase.
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The whole or part of the product, including its accessories, is subject to improvement without notice.
After-sales service
● If you have problems with your FOMA terminal
Before having your FOMA terminal repaired, see the “Malfunction Checklist” in this manual. If you still
have problems, call at the technical inquiries number described on the back of the manual.
● If repairs are needed as a result of contacting DoCoMo
Take your FOMA terminal to a DoCoMo designated repair shop. The repair shop is only open during
business hours. Remember to take your warranty card with you.
■ During the warranty period
• The FOMA terminal will be repaired free of charge in accordance with our written warranty policy.
• Make sure to take the warranty card with you when having your FOMA terminal repaired. Even during the
warranty period, a charge will be made for the repair if you cannot show the warranty card or if the
malfunction or damage has resulted from improper use.
• Even during the warranty period, a charge will be made for the repair if the malfunction has resulted from the
use of devices or consumables that are not specified by NTT DoCoMo.
• A charge will be made for repairs in the event of damage to the connectors after purchase.
■ The FOMA terminal may not be able to be repaired
The FOMA terminal may be unable to be repaired if the water reaction is found on the seal, if corrosion is found
to result from water exposure, condensation or perspiration, or if the internal board is damaged or deformed.
Even if the FOMA terminal can be repaired, a charge will be made as the repair is not under warranty.
■
After the warranty period has expired
You can request to have your FOMA terminal repaired, although a charge will be made for the repair.
■ Stock period of parts
Replacement parts (required for maintaining the functionality of the FOMA terminal) will be kept in stock
basically for minimum of 6 years following the termination of production. However, the FOMA terminal may not
be able to be repaired due to the lack of parts depending on the damaged parts. The repair may still be able to
be performed even after the stock period has expired. Call at the technical inquiries number described on the
back of the manual.