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Preface — Technical Support

Revision 1.02

90023164

Technical Support

If you have any questions or comments about your Minstrel m500, please contact the Novatel
Wireless Technical Support Team.

WWW:

www.novatelwireless.com/support/index.html

E-mail:

[email protected]

Phone:

1-888-888-9231

Requirements

The following items are required to set up and use your Minstrel m500:

•

A Palm m500/505

TM

handheld computer;

•

Desktop software that allows you to communicate between your desktop PC and the Palm
m500/505™;

•

Modem application software for the Palm m500/505™ (included with your Minstrel);

•

An account with a Wireless IP network service provider in your area;

•

Application software for your Palm m500/505™ such as an e-mail client and web browser.

Wireless IP service is available from your local cellular carrier in most North American cities.
Check your product packaging or www.novatelwireless.com for network provider contact
information.

The information contained in this document is subject to change without notice and should not
be construed as a commitment by Novatel Wireless, Inc. unless such commitment is expressly
given in a covering document.

The information herein is the exclusive property of Novatel Wireless Inc. No part of this
publication may be reproduced or transmitted in any form or by any means including electronic
storage, reproduction, execution, or transmission without the prior written consent of Novatel
Wireless, Inc.

© 2001 Novatel Wireless, Inc. All rights reserved.

Microsoft

®

,

Windows

®

,

Microsoft

®

Pocket Internet Explorer

,

Microsoft

®

Pocket Outlook

, and

Microsoft

®

ActiveSync

®

are either registered trademarks or trademarks of Microsoft Corporation

in the United States and/or other countries. All other brand names and product names used in
this document are trade names, service marks, trademarks, or registered trademarks of their
respective owners.

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Содержание Minstrel m500

Страница 1: ...to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in residential situations This equipment generates uses and can radiate radio freque...

Страница 2: ...cities Check your product packaging or www novatelwireless com for network provider contact information The information contained in this document is subject to change without notice and should not be...

Страница 3: ...the Minstrel m500 Charging the Battery 5 Installing the Minstrel m500 Software 6 Connecting the Minstrel m500 to Your Palm 9 Disconnecting the Minstrel m500 from Your Palm 10 Configuring the Minstrel...

Страница 4: ...ng the Hot List Operation 31 Using the Detailed Status Window 31 Displaying the Detailed Status Window 32 Enabling or Disabling Push Messaging 32 Opening the Push Message Configuration Screen 33 Confi...

Страница 5: ...and 46 The Advanced Menu 47 The Config Menu Command 47 The Status Menu Command 50 The Push Config Menu Command 53 The Terminal Menu Command 53 The Ping Menu Command 55 The Help Menu 56 The Modem Info...

Страница 6: ...iv Contents Revision 1 02 90023164...

Страница 7: ...s They are The unit status LEDs The configurable power button The AC adapter jack The serial connector And the antenna The location of the AC adapter jack and the other general components of the modem...

Страница 8: ...m500 Modem Status LEDs Service Connection LED The LED associated with the icon shown in Figure 3 indicates the status of the connection to the wireless IP network Figure 3 The Service Connection LED...

Страница 9: ...l is attempting to locate a network provider Orange Solid When the power button has been depressed for 3 or more sec onds the Minstrel is de registering from the wireless IP network and is about to po...

Страница 10: ...and will launch any program when pressed briefly Refer to Customizing the Modem s Configurable Power Button on page 19 of Configuring the Minstrel m500 for more information The Antenna The Minstrel m...

Страница 11: ...device and connect the modem to the Palm device Charging the Battery You must first charge the Lithium ion battery to its full capacity To charge the battery plug the AC adapter supplied into an outl...

Страница 12: ...exits transmit mode It will take up to four hours to fully charge the Palm device s battery when the modem is not in use and up to five hours when the modem is in use Refer to Connecting the Minstrel...

Страница 13: ...lation Main Window 4 Select Minstrel m500 Software from the above menu The Install Tool dialog box will appear as shown in Figure 9 If the appropriate user name does not appear in the dialog box click...

Страница 14: ...en and you will be informed that the next time you perform a Hotsync the program will be transferred to the Palm m500 505 device 7 Click Quit located on the Software Installation Main window This will...

Страница 15: ...With the other hand hold the Palm m500 505 so that the screen is facing you The orientation of the two units is illustrated in Figure 11 3 Set the Palm m500 505 in the bottom lip of the modem so that...

Страница 16: ...om your Palm m500 505 1 Make certain the Palm m500 505 device is turned off 2 Hold the two units so the Palm s screen is facing you in one hand 3 Slide the release button up 4 Tilt the top of the Palm...

Страница 17: ...on the Palm m500 505 device and locate the Minstrel icon in your applications window as shown in Figure 13 Figure 13 Minstrel Application Selected in the Applications Window Tap the Minstrel icon to s...

Страница 18: ...etwork Provider window shown in Figure 15 Figure 15 Network Provider Window This window contains a single drop down list from which you will select your network provider Tap the list to display the pr...

Страница 19: ...m will only connect with the network using that specific SPI If you enter 0 the modem will connect with any network it can find After you have entered the SPI tap Done This will remove the dialog box...

Страница 20: ...nstrel m500 is to contact your chosen network provider and request they set up a wireless IP service account for you In order to do this the network provider will need your Minstrel m500 s EID Equipme...

Страница 21: ...ess is the primary and which is secondary Once the network addresses have been entered correctly tap Next to continue to configure your modem Confirm the IP Settings The Confirm Settings window shown...

Страница 22: ...Auto Config window shown in Figure 23 will appear This window confirms that your Minstrel m500 has been configured Figure 23 The Auto Config Window It may take some time for your network provider to a...

Страница 23: ...vice Connection Progress dialog box is removed from the screen and the Check Network window remains on the screen as shown in Figure 25 Figure 25 The Check Network Window This window contains three ch...

Страница 24: ...26 will appear if the modem has successfully registered to the network Figure 26 The Successful Window Tap Done This will close the Successful window and the modem will sign onto the network again Onc...

Страница 25: ...n the front of the Minstrel m500 can be customized to launch any Palm m500 505 application you choose To configure the button tap the Applications icon and then the Prefs icon shown in Figure 28 Figur...

Страница 26: ...to open it and select the desired application from the list shown in Figure 31 Figure 31 Modem Button List Box expanded Tap OK to finish the button s configuration The next time you press the button...

Страница 27: ...ssary on page 59 Connecting to the Network In order to send and receive data across your local area network or the Internet the Minstrel m500 must be connected to a wireless IP network To connect to t...

Страница 28: ...e Network There are two ways you can disconnect from a network The first is to close only the active network session and the second is to shut the modem down completely Closing the Active Network Sess...

Страница 29: ...m the Minstrel menu as shown in Figure 35 Figure 35 The Disconnect Menu Command Shutting Down the Modem If you wish to disconnect from the network and power off the modem tap Shutdown at the bottom of...

Страница 30: ...ion on page 22 for more information you can either reconnect to the network by tapping Reconnect from the Minstrel menu or click the Connect button at the bottom of the screen as shown in Figure 38 Fi...

Страница 31: ...However if you do need to make changes to your configuration you can rerun the Setup Wizard utility or edit the configuration settings directly using the Config window shown in Figure 39 Figure 39 The...

Страница 32: ...splayed you can edit the address Figure 41 The IP Address Entry Window Setting the Primary DNS The Primary DNS text box shows the current address for your network provider s primary domain name server...

Страница 33: ...PPP session is closed the modem will deregister from the network and power off To change the Auto Power Off setting tap its drop down list box and select either Disabled or Enabled as shown in Figure...

Страница 34: ...down list box and select either Disabled or Enabled as shown in Figure 45 Figure 45 The Sleep Mode List Box Note The new Palm operating system version 4 0 has been changed to disable Palm s Auto Powe...

Страница 35: ...list box and select the new value you wish to have your modem configured with as shown in Figure 46 Figure 46 The Network Provider List Box Define SPI SPNI WASI The SPI SPNI WASI text box displays the...

Страница 36: ...change the Service ID Pref setting tap the Service ID Pref drop down list box and select one of the four settings shown in Figure 48 Figure 48 The Service ID Preferences List Box Defining the Channel...

Страница 37: ...box and select the new value as shown in Figure 50 below Figure 50 The Hot List Operation List Box Using the Detailed Status Window The Detailed Status window shown in Figure 51 displays detailed stat...

Страница 38: ...tatus Menu Command Enabling or Disabling Push Messaging Push messaging is a service you subscribe to that allows the modem to receive messages from your network even if you are not currently connected...

Страница 39: ...ere are only two settings for the Push Messaging function enabled or disabled as shown in Figure 53 To enable push messaging tap Enabled If the push technology is already enabled the Enabled button wi...

Страница 40: ...des an internal terminal emulator for communicating directly with the Minstrel m500 modem Figure 55 The Terminal Window Opening the Terminal Window To access the Terminal window select Terminal from t...

Страница 41: ...its attention to the terminal window Before it does this it asks you if this is the action you want to take by displaying the Close Connection dialog box shown in Figure 58 Figure 58 Close Connection...

Страница 42: ...to enter AT commands other than those discussed above you will need to use the terminal window command line The command line is located at the bottom of the window beside the Send button as shown in F...

Страница 43: ...of previous commands from the Terminal window tap Clear as shown in Figure 61 Figure 61 The Clear Button Setting the Baud Rate In order to set the baud rate between the Terminal window and the Minstr...

Страница 44: ...ain In order to take the modem offline and reconnect with the network tap OffLine as shown in Figure 63 Figure 63 The Offline Button When the modem returns to the offline state the Terminal window wil...

Страница 45: ...Setting the Target IP Address The IP text box is used to set the target IP address that is the address you are looking for In order to use this text box tap the first line and enter the IP address as...

Страница 46: ...nd enter the packet size as shown in Figure 67 Figure 67 The Packet Size Text Box Sending the Packet Once you have defined the IP address and the packet size tap Send shown in Figure 68 to send the pi...

Страница 47: ...e of the modem and the modem s connection to the network and second it is the main access point for all other usage and configuration functions Figure 69 The Minstrel Main Window The following list di...

Страница 48: ...rmance of sending and receiving data If this box is cleared the wireless IP network s traffic load is acceptable Wireless Provider This text field shows the identifier SPI of the wireless IP network p...

Страница 49: ...u have disconnected from the net work by opening a PPP connection If the modem has been shutdown it will also turn on the modem and start the network session Network Prefs Displays the Palm m500 505 s...

Страница 50: ...u The Minstrel menu shown in Figure 71 contains the five basic menu commands needed to setup the modem and connect it to the network They are Disconnect Shutdown Reconnect Network Prefs Setup Wizard F...

Страница 51: ...nd is used to close the PPP session between the modem and the network disconnect the modem from the wireless IP network and power off the modem This command is an immediate command This menu command i...

Страница 52: ...m500 505 s User s Manual for more information on the Network Preferences function This command is a windowed command This menu command is accessed by tapping the Palm m500 505 s menu icon tapping the...

Страница 53: ...he Advanced Menu The Advanced menu shown in Figure 77 contains the five menu commands used to customize your modem s configuration and test your modem and its connection to the network They are Config...

Страница 54: ...rovider You must have an entry in this text box in order to use your modem Primary DNS This text box accepts the IP address of your service provider s primary domain name system You must have an entry...

Страница 55: ...e modem to only scan the A side of the network for usable channels B Only This setting will force the modem to only scan the B side of the network for usable channels Prefer A This setting will instru...

Страница 56: ...This setting will instruct the modem to ignore the service ID from the network you are registered with and look for any other network to register on Selecting IgnoreSvcID or Any SvcID tells the modem...

Страница 57: ...en the modem and the CDPD network The word SEARCH will be displayed if the modem is searching for an available network connection and the word ACQ D appears if the modem has acquired a connection RSSI...

Страница 58: ...This text box shows the value that represents the power at which the modem should be transmitting to the wireless IP network This value is defined by the wireless IP network BattLvl The value listed...

Страница 59: ...s menu icon tapping the Advanced menu then selecting Push Config as shown in Figure 82 Figure 82 The Push Config Menu Command Selecting Push Config will display the Push Message Configuration window s...

Страница 60: ...his list box is used to set the connection speed between the modem and Palm m500 505 device The valid values for this list box are 19200bps or 9600bps The default value for this setting is 19200bps Co...

Страница 61: ...ommand Selecting PING will display the Ping window shown in Figure 87 Figure 87 The Ping Window Done This button is used to close the Terminal window and return to the Minstrel main window Cmd This li...

Страница 62: ...Modem Info menu command is used to display manufacturing information about your modem This command is a windowed command Window Object Object Description IP This text line accepts the IP address of th...

Страница 63: ...discusses the network status information displayed in the Detailed Status window The About Menu Command The About menu command is used to display information about the Modem Manager software This com...

Страница 64: ...505 s menu icon tapping the Help menu then selecting About as shown in Figure 91 Figure 91 The About Menu Command Selecting About will display the About window shown in Figure 92 The contents of this...

Страница 65: ...ket Data CDPD is a wireless data transmission technology that uses unused cellular channels to transmit packets of data To send and receive data across the Internet a CDPD or wireless IP modem must fi...

Страница 66: ...s usually represented in dotted decimal notation e g 128 121 4 5 The address can be split into a network number or network address and a host number unique to each host on the network and sometimes al...

Страница 67: ...age notification refers to information that is automatically sent to you regarding changes in data on the Internet your news pages e mail etc as it takes place Radio Frequency RF Channel An electromag...

Страница 68: ...o determine which of these sides to scan first for usable channels For example if the side preference is set to A Preferred the Merlin will scan the A side first to find an appropriate channel If a ch...

Страница 69: ...ands 36 Auto Power Off Disable 27 Enable 27 Set 27 B Battery 5 Auto Power Off 27 Charging 5 LED 3 Sleep Mode 28 Baud Rate 37 C CDPD 41 Channel 30 Hotlist 30 Configurable Button 19 Configure Changing M...

Страница 70: ...45 Setup Wizard 46 Shutdown 45 Status 50 Terminal 53 Minstrel m500 Modem Components 1 Configure 11 Connect 9 Modem Information 56 Remove 10 Shut Down 23 Modem Manager Menus 43 Advanced 47 Help 56 Mins...

Страница 71: ...k Identifier SPNI 29 Define 29 Setup Wizard 46 Shutdown 45 Minstrel m500 23 Sleep Mode 28 Disable 28 Enable 28 Software About Modem Manager 57 Installing 6 T Terminal Emulator 34 Terminal Window Displ...

Страница 72: ...66 Index Revision 1 02 90023164...

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