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Lancer 3W Installation Guide

8-2

8.2

Services Offered By Technical Support

Customer support can assist you in the following ways:

•

Technical support to help you set up, install and troubleshoot your Lancer 3W Modem.

•

General information on all of Novatel Wireless Technology products and services.

•

Direct sales of Novatel Wireless Technology products and services.

•

Information on third party solutions and vendors.

Содержание Lancer 3W

Страница 1: ...Lancer 3W Installation Guide GI 01016628 Version 1 0...

Страница 2: ...e and should not be construed as a commitment by Novatel Wireless unless such commitment is expressly given in a covering document Warranty Warranty Period Lancer 3W is covered for three 3 years from...

Страница 3: ...or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless III normal wear and tear IV damage caused by force of nature or act of any third person V servi...

Страница 4: ...rence to radio or television reception To correct the interference try one or more of the following measures Reorient or move the receiving antenna of the selected television radio or cordless telepho...

Страница 5: ...out Internal Antenna 3 2 3 2 2 Normal Layout External Antenna 3 2 3 3 Modem Location 3 3 3 4 Cable Layout 3 3 3 4 1 Serial Cable Routing 3 4 3 5 Mounting and Connecting Equipment 3 4 3 5 1 Mounting Th...

Страница 6: ...FICATIONS 5 1 5 1 Power Savers 5 2 5 1 1 Transmitting 5 2 5 1 2 Sleep Mode 5 2 6 COVERAGE INFORMATION 6 1 7 TROUBLESHOOTING 7 1 8 TECHNICAL SUPPORT 8 1 8 1 User Information 8 1 8 2 Services Offered By...

Страница 7: ...onal installation using qualified personnel experienced in installing mobile radios This installation requires knowledge of the following to avoid hazards and damage to the modem and vehicle wiring Ve...

Страница 8: ...Lancer 3W Installation Guide 1 2 1 3 Accessories The following accessories are available GPS add on card Console mounting kit Quick release bracket Power Cable 15 Serial Cable 15 DB 9...

Страница 9: ...Power Connector Pin Descriptions Pin Color Function Description 1 White Alert Can be connected to horn to provide an alert signal 2 Green Ignition Keeps modem operational for a user defined time peri...

Страница 10: ...ot configured to register The modem is not locked to a CDPD channel The modem is out of coverage ACT RF Activity This LED is on when the modem attempts to send or retrieve a data packet To receive a d...

Страница 11: ...The following table identifies and describes each pin number Table 3 RS 232 Serial Interface Pin Numbers Pin Number Name Description 1 DCD Data Carrier Detect 2 TXD Transmit Data 3 RXD Receive Data 4...

Страница 12: ...g Components should be easy to access and clearly visible Easy Access You should be able to get to the modem easily especially if you have a portable service and plan to move the modem from vehicle to...

Страница 13: ...n placement 3 2 2 Normal Layout External Antenna In a normal operation you can see the antenna placement There is a fixed antenna attachment on the outside of the vehicle usually with a whip antenna I...

Страница 14: ...avel or door movement Away from any electronic control systems in the vehicle to prevent possible RF interference from the modem Caution Although the Lancer 3W modem passes all FCC requirements we can...

Страница 15: ...unctures or a routing that requires you to pinch or kink the cable when installing it Secure each cable in place when possible A cable that moves eventually frays and breaks Document cable routing for...

Страница 16: ...ly with an approved antenna We ve tested and recommend the following antennas Larsen NMOQ SPEC 825BTNC Antennas America F800 for use in a covert antenna design Tips for mounting an external antenna no...

Страница 17: ...3 5 3 Connecting The Cables Use the following procedure to connect cables 1 Disconnect the battery 2 Wire the enclosed power cable to the vehicle power source 3 Reconnect the battery 4 Check the volta...

Страница 18: ...nd adding a three amp 3A safety fuse to the power cable at the fuse box This protects the modem and prevents a potential fire hazard in the event of a short circuit in the power cable 2 Connect the Gr...

Страница 19: ...software The following sections guide you through these procedures Installing the Wireless Modem Manager software Configuring the Lancer 3W modem using the Wireless Configuration Wizard Running the W...

Страница 20: ...ive If the CD runs automatically go to Step 2 If the CD doesn t run automatically do the following Click on the Windows Start button Click Run Type d autorun exe 2 Select CDPD Modem then select Lancer...

Страница 21: ...Wireless IP service provider to get the information to configure the modem 3 After you configure the modem it attempts to register on the Wireless IP network Contact your service provider if the modem...

Страница 22: ...lay With Windows CE Under Windows CE the Wireless Modem Manager displays three checkboxes on the Config tab These three checkboxes are Cellular Signal Present Wireless IP Service Detected Modem Ready...

Страница 23: ...Connector DB 9 connector with R232 signal levels LED Indicators SVC Service RDY Ready ACT RF Activity SIG Signal Quality GPS GPS Lock Frequency Standard CDPD 824 MHz to 896 MHz Power Requirements 13...

Страница 24: ...or example you may be connected and browsing the Internet but the transmitter doesn t turn on unless the modem needs to send data to a web site 5 1 2 Sleep Mode Your Lancer 3W modem has an advanced po...

Страница 25: ...For the latest Wireless IP CDPD coverage information refer to any of the following Your Wireless IP CDPD Service Provider web site The Novatel Wireless web site at http www novatelwireless com The Wi...

Страница 26: ...tall This usually points to a problem with the computer used to install the program Ensure that the CD ROM drive is connected properly and can read the CD Try to run the Modem Manager SETUP EXE file f...

Страница 27: ...rk or the setup is incorrect Check the RSSI reading using the Modem Manager There should be at least 100dBm to attempt a registration Check the modem IP address Verify it with your CDPD provider if ne...

Страница 28: ...em Manager Confirm the network connection by pinging a known IP address such as your provider s DNS server Contact your service provider to confirm that there are no network issues in your area Confir...

Страница 29: ...port information on the Novatel Wireless web site at http www novatelwireless com 8 1 User Information To give you the fastest help possible the Technical Support will ask for specific information abo...

Страница 30: ...you in the following ways Technical support to help you set up install and troubleshoot your Lancer 3W Modem General information on all of Novatel Wireless Technology products and services Direct sale...

Страница 31: ...Lancer 3W Installation Guide 9 1 9 Installation Notes This page is for your use in making notes pertaining to your Lancer 3W installation...

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